(PDF) Interpersonal Skills at Work Ipad

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Description
In this age of e-business, there is an increasing
over-reliance on electronic communication and
insufficient attention paid to the management of
face-to- face relationships. In this fascinating
text, John Hayes addresses this significant
workplace issue by examining the nature of
interpersonal skill the goal-directed behaviours
used in face-to-face interactions in order to
achieve desired outcomes. He argues that
interpersonal competence is a key managerial
skill which can distinguish the successful from
the unsuccessful.Providing a clearly structured
and comprehensive overview of the interpersonal
skills essential for effective functioning at
work, this book presents a micro-skills approach
to development that can be used to
improve interpersonal competence, as well as
explaining, through the use of illustrations and
practical examples, how to read the actual or
potential behaviour of those around us. This
knowledge can then be used to guide the way in
which we relate to others as we learn to manage
our relationships more effectively.This book will
be ideal for practising managers and students
of business and management studies and
psychology. The skills it promotes make it of
great value for those in a wide range of
professions (including teachers, doctors, nurses,
social workers and police officers) in their
everyday working environment.
3
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Description
In this age of e-business, there is an increasing
over-reliance on electronic communication
and insufficient attention paid to the management
of face-to-face relationships. In this
fascinating text, John Hayes addresses this
significant workplace issue by examining the
nature of interpersonal skill the goal- directed
behaviours used in face-to-face interactions in
order to achieve desired outcomes. He argues that
interpersonal competence is a key managerial
skill which can distinguish the successful from
the unsuccessful.Providing a clearly structured
and comprehensive overview of the interpersonal
skills essential for effective functioning at
work, this book presents a micro-skills approach
to development that can be used to improve
interpersonal competence, as well as explaining,
through the use of illustrations and practical
examples, how to read the actual or potential
behaviour of those around us. This knowledge can
then be used to guide the way in which we relate
to others as we learn to manage our relationships
more effectively.This book will be ideal for
practising managers and students of business and
management studies and psychology. The skills it
promotes make it of great value for those in
a wide range of professions (including teachers,
doctors, nurses, social workers and police
officers) in their everyday working environment.
6
(PDF) Interpersonal Skills at Work Ipad