Milk Delivery Solutions: One-stop Doorstep Milk Delivery Software

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Milk Delivery Solutions One-stop Doorstep Milk
Delivery Software
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Doorstep delivery services have transformed the
way we buy our daily essentials. One such daily
essential is milk deliveries. Milk delivery
software is designed to streamline operations for
dairy businesses and provide milk at their
doorsteps, enhancing customer convenience. The
software solution offers tools and features that
ensure a smooth, efficient, and customer-friendly
milk delivery service, from order processing and
route planning to real-time tracking and customer
communication.
Table of content

1. What is milk delivery software?
2. What is Milk Delivery Solutions?
3. Components of Milk Delivery Solutions
4. How does Milk Delivery Solutions (MDS) work?
5. What are the features of Milk Delivery Solutions?
6. Benefits of MDS that will help your milk business
   grow
7. Conclusion

What is milk delivery software?
Milk delivery software is a cloud technology that
supports a subscription-based scheduled delivery
model, specially designed to fulfill the demands
of milk distribution businesses. It automates and
simplifies milk delivery operations, including
subscription and one-time scheduled order
processing, route planning, recurring payment
management, stock planning and leveling, route
planning and optimization, and reports and
analytics generation.
What is Milk Delivery Solutions (MDS)?
Milk Delivery Solutions is a milk delivery
software specially designed to cater to the needs
of your milk delivery business. It offers
complete operational visibility and control,
empowering milk business owners. The software
aims to streamline and optimize processes to
reduce operational costs and improve efficiency
and profits.
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Components of Milk Delivery Solutions

• Our delivery solution provides three components
  that work together, ensuring real-time updates on
  all operations. The three components are the
  admin panel, the customer app, and the driver
  app. Any activity in any of the components by the
  delivery driver or the customer is reflected on
  the admin panel. Furthermore, updates are
  reflected and updated on the relevant platform
  for any modifications the admin makes from the
  dashboard for the delivery boy or the client. Now
  well discuss three platforms briefly.
• THE ADMIN PANEL
• It is a web panel for milk delivery business
  owners that gives them a 360-degree view of their
  businesses. It allows them to manage and track
  orders, payments, stocks, and overall business
  reports and analytics. The features of the admin
  panel are
• Order processing (One-time and subscription
  orders)
• Stock management (Future demand and buffer stock
  management)
• Route planning (route optimization and
  scheduling)
• Recurring payment management
• THE CUSTOMER APP
• It is a mobile app for Android and iOS that
  allows customers to place and manage their
  one-time and subscription milk orders. The
  customer app is an intermediary platform between
  customers and business owners, fostering
  transparency and an enhanced customer experience.
  The features of the customer app include
• Place and manage one-time and subscription orders
• Flexible payment options (cash, online, and
  in-app e-wallet)
• Real-time order tracking
• Notifications and reminders
• Order summary and invoices

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• THE DRIVER APP
• It is a mobile app for the delivery driver that
  provides them with daily task clarity. IT
  INCLUDes delivery information, like the customer
  address, order details, and delivery schedule.
  The features of the milk delivery driver app
  include
• Run-time order placement and edits
• Electronic PROOF OF DELivery and payments
• Collect and record payments (cash and online)
• GPS navigation
• Register new customers

How does Milk Delivery Solutions work?

• The milk delivery solutions automate business
  operations, which include several steps, ensuring
  fresh and accurate delivery of milk orders to
  customers. The typical process of last-mile milk
  delivery includes
• Step 1 Ordering
• Customers can place their orders from the mobile
  customer app. They can edit, cancel, reschedule,
  pause, or resume the one-time and subscription
  orders. The milk delivery customer app offers a
  flexible ordering process that allows customers
  to choose delivery frequency (daily,
  alternate-day, or custom day), delivery schedule
  (morning or evening), and number of deliveries.
• Note
• Admin can create as many delivery schedules as
  needed.
• Admin can also set infinite deliveries for milk
  subscriptions and allow customers to stop the
  subscription as required.
• STEP 2 ORDER ASSIGNING
• Admin accepts the orders and the orders are
  assigned to the drivers to whom that particular
  route has been allotted and who deliver within
  that delivery schedule. The delivery address is
  added to the delivery sequence and the route is
  optimized. The admin checks the stocks and
  collects milk as per the requirement.

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• STEP 3 ORDER DISPATCH
• The order details are auto-updated on the milk
  delivery driver app. The order is picked up along
  with other orders to be delivered on that
  schedule. The order is sent out for delivery. THE
  DELIVERIES ARE MADE IN SEQUENCE.
• STEP 4 THE ORDER IS DELIVERED
• The delivery driver delivers orders to the
  customers doorsteps. Drivers collect cash or
  online transactions and record them on the app,
  which is auto-updated on the admin panel. They
  obtain digital signatures or images as electronic
  PROOF OF DELivery. Delivery drivers mark the
  orders as delivered and canceled.
• Note
• Admin can define the payment model as prepaid or
  postpaid or set it to hybrid.
• STEP 5 INVOICES
• Admin defines invoices as weekly or monthly that
  are auto-generated. The invoices are sent via
  email, SMS, or WhatsApp. Customers can make these
  payments online or in cash.

What are the features of Milk Delivery Solutions?
Milk Delivery Solutions is your one-stop solution
for your milk delivery subscription business and
offers several features that help you minimize
operational costs and increase revenue. The
software solutions include six modules that will
be discussed below in detail with their features.
The milk delivery system includes six modules
order management, product management, customer
management, stock management, delivery
management, payment management, and reporting and
analysis.
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• ORDER MANAGEMENT
• It automates the order process, allowing
  customers to place and manage their orders from
  the mobile app. The automated system improves
  order accuracy, ensuring timely DELIVERIES AND
  INCREASED CUSTOMER SATISFACTION. AUTOMATED ORDER
  MANAGEMENT includes
• Create orders (both one-time and subscription
  orders)
• Edit, cancel, and reschedule orders (both
  one-time and subscription orders)
• Pause and resume subscription orders
• Offer infinite deliveries for subscription orders
• Allows customers to customize THEIR ORDEr
  (choose- delivery frequency,
• schedule, and number of deliveries)
• PRODUCT MANAGEMENT
• The system allows the business to add and manage
  as many products as required. They can create
  several categoriES FOR PRODUCT BIFURCATion, which
  improves the customers journey, allowing them to
  find the needed product faster. The product
  management includes
• Manage multiple categories, sub-categories,
  brands, and products.
• Define product type (subscription or one-time
  product)
• Create combo or configurable product
• Allocation of product delivery for specific days
• Define the cut-off time for ordering a particular
  product

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• Create and manage customer profiles
• Acquire customers on-field while making
  deliveries from the driver app
• You can refund, deduct, or recharge the in-app
  e-wallet of the particular customer or in bulk
• You can create groups (based on the revenue
  generated)
• Offer credit limits to individual customers or
  the customers of a particular group
• Obtain customer feedback and suggestions
• Manage customer types (residential and commercial
  customers)
• Offer special discounts and referral coupons
• STOCK MANAGEMENT
• The system automatically generates precise stock
  reports that allow you to track stock in real
  time. Precise stock reports ensure you have
  optimum stock, preventing overstocking and
  overselling. The stock management includes
• Predict stock demand for the next 7 days
• Track stocks in real time
• Allocate stock based on geo-fencing
• Generate low-stock reports
• Manage buffer stock
• Track and manage return stock

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• Mark deliverable areas and define area-specific
  day allocation deliveries
• Create multiple delivery routes
• Define delivery schedules and set cut-off time
• Create driver profiles and allot delivery routes
  and schedules to them
• Manual and auto-route optimization
• GPS order and delivery driver tracking
• Manage shifts of the drivers
• Mark and manage driver attendance
• Track and manage empty milk glass bottles
• PAYMENT MANAGEMENT
• The software automates invoice generation and
  offers flexible payment options. It improves
  invoice accuracy, preventing invoice reworks.
  Payment management includes
• The system supports prepaid, postpaid, and hybrid
  payment model
• Set auto-charge (debit/ credit card)
• Make e-wallet payments and reconciliation
• Customer-specific invoice terms (weekly and
  monthly)
• Multiple-payment options (online gateways,
  wallets, cards, or bank wire transfers and in
  cash)
• Send pending payments and low-balance reminders

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• performance analysis
• Failed payment reports
• Customer reports
• Transaction reports
• Sales reports
• Delivery reports

Benefits of MDS that will help milk delivery
business grow

• Milk delivery software offers various benefits
  for door-step milk delivery businesses, aiming to
  improve efficiency, productivity, and customer
  satisfaction. Some of the advantages of milk
  delivery software are
• ENHANCED EFFICIENCY
• Streamlines the process of taking orders,
  reducing errors and saving time.
• Route optimization reduces fuel costs and
  delivery times.
• Track and manage stock levels in real time,
  preventing shortage or overstocking of the
  products
• IMPROVE CUSTOMER SERVICE
• Allowing customers to track their orders in real
  time fosters transparency and trust.
• Supports various payment gateway integrations,
  improving customer satisfaction scores.
• Offering a user-friendly customer app to manage
  order subscriptions enhances customer experience.
• COST SAVING
• Automation reduces the need for manual labor and
  reworks due to errors, cutting down on
  operational expenses.
• Precise stock reports reduce waste from expired
  or unsold products.
• Route optimization creates an efficient delivery
  route, which helps minimize fuel consumption and
  fuel costs.

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• DATA INSIGHTS
• The system provides valuable insights that help
  you understaND CUstomer preferences and
  behaviour, allowing you to offer a personalized
  experience.
• You can track KEY METRICs to identify areas for
  improvement and optimize operations.
• SCALABILITY
• The software allows you to handle increased order
  VOLume and expand delivery areas without
  increasing overhead.
• It gives your business a competitive edge in the
  market.

Conclusion
Milk Delivery Solutions has transformed over 100
dairy businesses and has successfully merged
traditional milk delivery services with advanced
technology. The software is designed to improve
customer satisfaction, enhance efficiency, and
drive business growth through real time tracking,
automation and insightful analytics. Book a free
demo to see how Milk Delivery Solutions fits your
milk delivery business and how you can drive
success. Read More https//www.milkdeliverysolut
ions.com/blog/milk-delivery-solutions-one-stop-doo
rstep-milk-delivery-software/
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Contact Us
www.milkdeliverysolutions.com
info_at_milkdeliverysolutions.com
111 Peter St Toronto, ON M5V 2H1 Canada
1(647)227-3695