Top 4 Facilities Management Capabilities

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Top 4 Facilities Management Capabilities A
Must-Have for the Future Workplaces
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• Top 4 Facilities Management Capabilities, a
  Must-Have for the Future Workplaces
• The last two years have defied all possible
  workplace conventions. With businesses across the
  world grappling to overcome disruptions of
  colossal proportions, a lot of lessons are being
  consequently learned about emerging from this
  time of crisis. Everyday routines, business
  functions/operations, and employee communication
  methods have changed drastically. Considering
  these factors, it wouldnt be an understatement
  to say that this pandemic will continue to
  restructure our living and working ecosystems.
• With these changes, the conventional ways of
  handling workspaces and operations have begun to
  demand a revisit. In the current scenario,
  managing physical facilities need diligent
  reconsideration to enable them to adapt to the
  broader needs of the future. This will need to
  include well-thought approaches and best
  practices.
• One such approach is the transformation of
  the facilities management while being a part of
  an Integrated Workplace Management System (IWMS).
  Reviving the facilities management arena will
  help in bringing together the people, process,
  and technology. Facilities management not just
  limits to the seamless management of physical
  spaces but will also help adhere to safety
  protocols and deliver a hassle-free working
  experience in the post pandemic scenario.
• What Are the Capabilities of Facilities
  Management?
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• Why Will Facilities Management Become All the
  More Important?
• Facilities management is a set of tools and
  services that back functionality, safety, and
  sustainability of physical workspaces.
• This includes
• Lease management encompassing lease
  administration and accounting
• Capital project planning and management
• Maintenance and operations

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• Energy management
• Occupancy and space management
• Employee and occupant experience
• Emergency management and business continuity
• Real estate management
• A state-of-the-art facilities management will
  contribute towards positively impacting the
  short- and long-term value of the property,
  buildings, and equipment. This capability facilita
  tes maintaining a safe, comfortable, productive,
  and sustainable workplace for the employees, a
  pre-requisite post-pandemic.
• Facilities management will also play an important
  role towards
• Effective Space optimization
• Guiding capital projects
• Energy management and maintenance
• Lease accounting
• Delivering improved Workplace experience
• Facilities management coupled with data analytics
  and Artificial Intelligence can support the
  utilization of business-critical data. This
  data-driven approach will help deliver cognitive
  capabilities thereby providing real-time
  visibility, predictive facilities maintenance,
  contributing towards a productive and
  cost-efficient environment.
• What Would Be the Facilities Management
  Capabilities in Demand?
• According to a report by CBRE, facilities
  management is transforming from an asset or
  facility-centric capability to one that focuses
  more on the comfort and safety of the end-users
  along with improved business outcomes.
• Having said that, lets now take a deep dive into
  the capabilities of facilities management that
  would be in demand in the future.

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1. Increased Inclination Towards Data-Driven
Facility Management The need of the hour is to
make critical business decisions based on
evidence and intuitive insights. This will help
optimize daily operations from creating a floor
plan, appropriately allocating assets to
improving overall organizational visibility.
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Data-driven facilities management will help
generate useful reports to stay on top of
real-time inventory/stock/assets. This will
control unnecessary costs. Furthermore, this
next-gen way of facilities management will
improve accountability, ensure the safety of
facilities, track changes in facility management
plans along with their adherence to
compliance. 2. Seamless Management of Facilities
Holistically Typically, workspaces with a broader
real estate portfolio tend to maintain data in
silos. Though IWMS aims to break through these
silos, the facilities management in future will
focus more on gathering critical information from
varying sources and deriving intuitive insights
from them. This will help identify inefficiencies
and give room for improvements. With flexible
workspaces on the rise, the overall differences
in the allocation of workspaces, systems, and
software need to be controlled effectively.
Facilities management will enable a holistic view
of occupied/vacant workspaces and equipment that
will aim to think of the whole company as being
headed under a single roof. Yet another usage of
facilities management will be the truncation of
the technology stack. This will help oversee
business processes and normalize it across
different facilities. By doing this, the total
number of unused software licenses can be reduced
and employees will be able to better understand
the workflows across the company. 3. Improved
Sustainability Initiatives Organizations have
begun to extensively track and understand their
carbon footprint and usage. Software solutions
that can support supervisors/facilities managers
to have a track on the heating, cooling, and
waste management efforts play an important role
in implementing these sustainability
initiatives. The facilities management capability
as a part of the Integrated Workplace Management
System (IWMS) can help proactively identify
anomalies. It can also help set predefined
thresholds for alerts, closely monitor and look
out for unusual spikes in energy consumption, and
visually comprehend the costs that go into energy
consumption at a glance. With all these
capabilities on an integrated platform, it
becomes easier to generate comprehensive reports,
forecast expenses, and work on creating
energy-saving measures.
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4. Integrated Support Towards Mobile
Applications With the rise in remote work, the
need and usage of mobile applications have
increased. Mobile applications or mobile-friendly
software solutions do not demand the employees to
stay glued to their work desks. Employees can
access and amend work-related records in
real-time from anywhere. Furthermore, with
several companies asking their employees to work
in a hybrid model, these mobile applications can
help them in wayfinding. That is, employees can
easily locate unoccupied seats to work, reserve
conference rooms, or locate equipment and fix
appointments with colleagues in real-time. To add
on, these mobile-friendly solutions enable
updating inventory or details about scheduled
maintenance in real-time. This ensures that the
data is accurate. Employees can also use them to
submit work-related requests and the supervisors
can view/approve these requests from their
devices. This makes sure that stakeholders have a
hold on critical information at their
fingertips. Wrap Up Running a business in this
post-pandemic scenario may need several changes
to the conventional way of operations. Facilities
management can back companies in coping with
these changes. Hopefully, this read will provide
a sneak peek into a few must-have capabilities
of facilities management that will be in
demand. About Quantum Strides Quantum Strides is
the frontrunner and connoisseur in the IWMS
implementation, upgrade, performance tuning and
enhancements, and the support arena. We are
experts in decoding complexities and offering the
most simplified solutions best suitable for your
organization. To add on, we specialize in
delivering Integrated Workplace Management
solutions empowered by IBM TRIRIGA and Nuvolo.
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To know more about our offerings and solutions,
feel free to check out our website and reach out
to us for further clarifications. You may also
drop us an email at iwms_at_quantumstrides.com