Empowering Digital Workflows with Enterprise Content Management Solutions

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Enterprise Content Management Workflow Services
Manage, process, store, and optimize documents
and other forms of content
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Introduction To be successful in todays digital
world, customers need quick access to content for
social interactions and collaboration. Our
Enterprise Content Management Document Workflow
Management services make it easy to keep data
moving whether working from hard copies or
electronic filesand manage your important
information. With a variety of onsite services
and cloud solutions, we can help you optimize
your content management processes while
controlling costs.
Ensure smooth workflows while reducing lost or
inaccurate information Going digital increases
productivity and decreases paper documents and
work time Manage, process, store, and optimize
documents and other forms of content

• Enterprise Content Management Workflow Services
• Advanced Document Capture
• Enterprise Content Management
• Forms Management
• Web Content Management

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Advanced Document Capture Services Ricohs
Advanced Document Capture services convert hard
copy documents into a digital format making them
secure, accessible and easily transportable. With
Advanced Document Capture services, we identify
the best ways to manage paper and digital
information. We then provide a solution that
captures and automates the classification of the
information through best-of-breed OCR, indexing,
extraction and workflow technologies which route
the information to ensure it is distributed to
the right person, at the right time, in the right
place and form, whether it is in a particular
file format, an email, paper based, or even fax.
Benefits

• Maximize throughput using batch scanning
  processes
• Ensure high-capture quality and image correction
• Route documents into line of business systems
  and/or back-end data repositories with
  high-capacity conversion and routing
• Increase accuracy and consistency with focused
  resources and specialization
• Improve compliance with centralized management
  and audit trails

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Enterprise Content Management Services Enterprise
Content Management solutions and ECM services are
the process of storing, retrieving, archiving,
auditing, and processing digital files for
improved access, control security. With the
right ECM strategy, information flows throughout
the organization based on what it is, who needs
to access it and for how long. By giving
employees quick access to transaction records,
customers can improve customer service. They can
also easily set up automatic workflowssuch as
accounting processesor archive documents for
compliance. ECM encompasses Document Management
Solutions and Analytics Integration Solutions
needed to manage documents throughout their
lifecycle, unlock knowledge, reveal key insights
and make information work.
Workplan Consulting / Analysis Business Process
Consulting
Capture Solutions Backfile Conversion Services
Enterprise Content Management Systems
Improved Security Access Workflow
Output Assessment
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Enterprise Content Management Services
Benefits Provide immediate access to your
information
We take your unstructured data in multiple
formats and organize it so that its accessible
and searchableso your information gets where it
needs to go

• Equip yourself to better meet compliance
  requirements
• Data security tools can help keep internal
  information in the right hands. Use tools such as
  Secure Sockets Layer (SSL) for web transmission
  and built-in encryption/decryption processes for
  individual files
• Enable fast, reliable document delivery

With a document data repository as part of your
technology infrastructure, you can reduce
information bottlenecks and their impact on your
organizations workflow

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Forms Management Services Creating electronic
forms has traditionally required extensive
programming knowledge. Customers dont have the
time, resources or experience to code or
configure eForms. Ricohs eForms solutions
enables them to automate eForm processes for
simpler data capture and improve customer service
with faster information processing all while
reducing costs and taking charge of
the environmental impact. When our customers
people and data can come together for hassle-free
form processes, work style innovation can begin.
Benefits
Gather your data quickly and accurately
eForms take advantage of tablets and other mobile
devices by allowing you to sign documents on the
go with your finger, signature pad or
user authentication. Use convenient and expedited
signature delivery to improve your workflow. You
can also use reporting features to track
electronically signed forms, providing the right
information to those who need it quickly.

• Design your forms easily with no programming
  experience required
• Our Intelligent Forms Creation software does the
  hard work for you, behind the scenes. With
  features like drag-and-drop data fields and PDF
  import capabilities at your disposal, designing a
  new eForm is intuitive and easy to learn.
• Replace redundant, error-prone data entry
  processes with automated workflows while
  eliminating costs of purchasing and storing
• pre-printed forms

We replace legacy paper forms with digital forms
to drive efficiency. Information from your
pre-existing hard copy forms can be used to
create eForm templateswith the exact same
formatting. Auto-populate sections to help reduce
the learning curve, so your people and your
customers can embrace a digital workflow quickly
and with minimal disruption to what they already
know.

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Web Content Management Services Ricohs Web
Content Management services enable organizations
to more rapidly and effectively implement
profit-oriented digital marketing through their
customer-facing web presence. By increasing
marketing automation through Sitecore analytics,
organizations taking advantage of the service are
able to create a more personalized experience for
site visitors which lead to better information
and overall results.
Support Maintenance Upgrades Improved powerful
offering Secure and protected data
User Experience Design Improved retention Less
customer attrition Designed to maximize Sitecore
Ricohs Web Content Management services enable
users to place commonly used forms into an easy
to fill out web form or electronic format for
easy ingesting of data into various lines of
business, ECM or databases.
Sitecore Specialized Hosting Flexible to manage
exponential growth Secure and protected data
Digital Marketing Strategy Increased conversion
rates Improved interoperability
Core CMS Implementation Improved customer- unique
experience Improved ability to cross-sell Easy to
update for marketing departments
Information Architecture Surprise and delight
customers Adaptable to increase profitability
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Web Content Management Services Benefits
Build better customer relationships with
personalized experiences
With the right platform and the right
implementation, you can automate digital web
marketing to build personalized relationships,
sell more and better serve your customers.

• Shorten your time to market for content
• With Ricoh as your partner, marketing teams can
  enjoy shorter content updating cycles and easily
  create campaigns and test messagingwithout
  having to depend on IT or an engineer to get
  things done.
• Analyze, test, refine and improve your ROI
• If you already have a Sitecore-powered website
  that is underserved by your current vendor, Ricoh
  expertise can help you unlock its
  potentialgiving you a solid foundation to tap
  into modern marketing.
• Handle your projects from the ground up
• Ricohs Web Content Services provide an
  end-to-end solutionfrom strategy consulting
  to design, development, hosting and ongoing
  services such as training and support.
• Take over support of existing sites

Our Web Content Services team has experience
integrating Sitecore with a variety of
applicationssuch as Salesforce, Cumulus,
Microsoft CRM, Digital River, Google Search
Appliance and more.

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About Ricoh
Ricoh is empowering digital workplaces using
innovative technologies and services enabling
individuals to work smarter. We help businesses
of any shape and size connect their workforce by
enabling teams to work remotely and keep business
running as normal, even at times of disruption.
Ricohs end-to-end remote working solutions can
be deployed quickly, securely and at a scale to
meet your business needs. With 80 years
experience developing the technology that shapes
how people work, Ricoh is the ideal partner to
support your business with remote working
solutions. Headquartered in Tokyo, Ricoh Group
operates in approximately 200 countries and
regions. In the financial year ended March 2019,
Ricoh Group had worldwide sales of 2,013 billion
yen (approx. 18.1 billion USD).
Enterprise Content Management Workflow Services
Focused on everything we do to help customers
manage, process, store, and optimize documents
and other forms of content. Advanced Document
Capture Enterprise Content Management Forms
Management Web Content Management
For more information, contact your Ricoh Sales
Representative.
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reserved.