Title: Doctor and Patient Relationship
1Doctor and PatientRelationship
- ?.??. ?????????? ???????????
- ??????????????????? ?????????????
- ????????????????????
2????????????
- ?????????????????????????? ????????
- ?????????????????????? Doctor and patient
relationship - ????????????????????????????????????????????????
- ?????????????????????????????????????
- ??????????????????????????????????????
3- Hippocrates
- Do no harm
- To do good
4?.?. 1970
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- ?????????????????????????????????????
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??????????????? - ???????????????? ???????????? ???????????????
5- ???????????????????????????????????????
- Equity (????????????)
- Utility (???????????????????)
- Equality (?????????????)
- Human Right (????????????)
6Medical ethic V.S. Dt-Pt relationship
- ?????????????????????????????????????????
????????????????????? ????????? ????? ????????
?????????????????????? - ???????????????????????????????
???????????????????????????????????
7- The doctor-patient relationship is at the CORE of
the practice of medicine - ???????????????????? (good rapport)??????????????
???????? ?????????????????????????? - ??????????????????????????????????????????????????
??? ??? ????????????????????????????????? (cure) - ???????????????????????????????????????????????
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8(No Transcript)
9Rapport
- is the spontaneous, conscious feeling of
harmonious responsiveness -
- that promotes the development of a constructive
therapeutic relationship - Understanding, and trust
- Patients feel accepted with both their assets and
liabilities
10Several aspect of Doctor-Patient relationship
- Use of the biopsychosocial model
- Empathic listening
- Styles of relating
- The concepts of transference, countertransference,
and the real relationship - Issues of compliance
- Difficult doctor-patient relationship
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- 2. ?????????????????????????
- 3. ??????????????? ???????????????????????????????
121. ??????????????????????????????????????
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132. ?????????????????????????
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143. ??????????????? ????????????????????
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15Medical Interview
- ????????????????????????????? ????????????????????
?????????????????????? ????????????????? (data
collection) ??????????????????????
??????????????????????? ???????????????????????? - ??????????????????????????????????????????
????????????????????? ??????????????????
???????????????? ????????????????????????????
(emotional support) ??????????
16SOCIAL ROLES OF DOCTORS AND PATIENTS (Parsons
(1951))
- The role of sick people as involving four
- general expectations.
- 1) sick people are allowed, and might even be
required, to give up some of their normal
activities and responsibilities, - 2) they are regarded as being in need of care.
- 3) wanting to get well as quickly as possible
- 4) seeking professional medical advice and,
cooperating with the doctor
17SOCIAL ROLES OF DOCTORS AND PATIENTS (Parsons
(1951)) cont.
- The role of the doctor complementary with the
role of patient. - ?Apply a high degree of skill andknowledge to
the problems of illness - ? Act for welfare of patient and community
rather than for own self-interest, desire for
money, advancement, etc - ?Be objective and emotionally detached (e.g.
employment and household tasks) in terms of
personal value system or become emotionally
involved with them) - ?Be guided by rules of professional practice
18????????? ?????? ?????????? ?????????????????????
- ?????? ??????????????????????????????????????????
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20?????????????????
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- ??????????????????????????? ??????
?????????????????? - ???????????????????? ?????????????????????????????
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22?????????????????????? Dr.William Osler
- Imperturbability- ?????????????????????????
?????? - Presence of mind- ????????????????????????????????
???????????????? (????????) ?????????
????????????? - Clear judgement- ?????????????????????????????
??????????? - Ability to endure frustration- ?????????
??????????????????? - Infinite patient- ??????????
- Charity toward other-??????? ??????
???????????????????????
23?????????????????????? Dr.William Osler
- Search for absolute truth-????????????????????????
- Composure- ??????????????????? ??????
????????????? - Bravery- ?????????????????? ???????????????
- Tenacity- ?????????????????? ??????????????????
- Idealism- ??????????????????????????
????????????? - Equanimity- ??????????????????????????????????
??????????????????? (???????)
24The Biopsychosocial model
- George Engel (1977) ??????????????????????????????
3 ??????????? ??? - ??????????????? (Biological factor)
- ?????????????? (Psychological factor)
- ?????????????? (Social factor)
25- ???????????????????????? ?????????????????????????
???????????? ????????? ???????????????????????????
?????????? - ??????? 3 ????????????????? ???????????????????
(interaction) - ??????????????????????????????????????????????????
???????? - Biopsychosocial model ????????????????????????????
????????????? (integrated) - ?????????????????????????????????????????????????
????????????????? (disease)
26Empathy (?????????????????????????????)
- ???????????????????????????? ?????? ?????????????
??????????????????????????????????????????????????
??????????????????????? ??????????????????????????
?????????????? ??????????????????(to put oneself
in another persons place) - ?????????????????? ???????????????????????????????
?? ???? ???????? ???????????????????????
?????????????????????????????????? sympathy
27- ?????????????????????????????????
???????????????????????? ?????????????????????????
???????????????? - ??????????????????? ???? ???????????? ????????
?????? ????? ????????????????? - ????????????????????
- ????????????????????????????? (empathic response)
???????????????????????
28- ???????????????????? (empathic listening)
??????????????????????????????????????????????????
(therapeutic alliance) - ???????????????????? (empathic response)
??????????????????????????????????????????????????
???????????????? ?????????????????????
???????????????? ?????????????????????
29Styles of Relating
- 1. The paternalistic model
- 2. The informative model
- 3. The interpretive model
- 4. The deliberative model
301. The Paternalistic model
- The paternalistic model (autocratic style)
-
- ??????????????????????????????????????
??????????????????? ?????????????????
???????????????? - Physician style may be warm or
detached decision are made primarily by the
physician information is provided to the patient
from the physician. The physician is dominant in
the interview process - ?????????? Emergency situation
-
312. The Informative model
- ????????????????????????????????
???????????????????????????????
????????????????????????? ??????????????????
?????????????????????????? - ???????????????????????????? (consultation)
???????????????????????????
323. The Interpretive model
- ?????????????????????????????????????
?????????????????????? (circumstance) ??????????
???? ????????, ??????? ??? - ???????????????? ?????????????????????????????????
?????(unique characteristic) - Interaction typically warm
- Shared decision making
- The physician ask more questions and is less
dominant in the interview
334. The Deliberative model
- ???????????????????????????????????
- ????????????????????????????????????????????
(counselor) - ?????????????????????????????
- ????????????????????????????????????????????????
?????????????????????????? - ???? ????????????????????????, ???????????????????
???????????
34- ??????????????????????????
- ?????????????
- ?????????????????????????
- ???????????????? ??????????????????????????
- ????? ??? ????????? ??????????? ???????????
?????????????? ???????????????????????
35The concepts of transference, countertransference
36Transference
- The patient are transfering feeling towards
other in their life onto the physician - ??????????????????????????????????????????????????
???????????? - The more intense the relationship the more likely
to evoke feelings related to the past
relationships
37Countertransference
- The emotional reaction to the patient that often
involve the physician pasts experience - ??????????????????????????????????????????????????
???????
38Issue of compliance
- ????????????????????????????? (poor compliance)
?????????????????????????????? - ????????????????????? ???????????????????????
doctor and patient relationship
39Factor related to noncompliance
- low level of subjective distress
- denial of illness
- poor communication between physician and patient
- complex regimen
- treatment that embarrassing or humiliating
- patients perception that it is beneficial to
remain ill - side effects that are significant for the patient
40Factor that enhance compliance
- Good rapport between physician and patient
- Simple regimen
- Clear instructions that patient can repeat back
to physician - Positive feedback for adherance
- Increased level of distress
- Increased time with physician
41Difficult doctor-patient relationship
- ???????????????????????????????????????
????????????????????????? - ????????????????????? ???????????????????
?????????????????????????? - ?????????????? ???????????????????????????????????
????????????????????????????????
?????????????????? ?????????????????????? - ?????????????????????????????????????? ??????
????? ???????? ???????????????????????????????????
???????
42Difficult doctor-patient relationship
- ??????????
- ????????? ???????? (demanding)
- ??????????????????
- ???????? ?????????
- ???????????????????????????
- ??????????? ??????????
43Summary
- Eric Cassell ??????????? art of medicine
?????????? 4 ???? - ? the ability to acquire and integrate both
subjective and objective information to make
decision in the best interests of the patient - ? the ability to use the doctor-patient
relationship for therapeutic ends - ? knowing how doctors sick persons behave
- ? effective communication
44??????????????
-
- ????????????????????????????????????????? ???
??????????????????????????
45Stress on Physician
- ????????????????????????????? ????????????????????
?, ???????????, ????????, ??????????
????????????????????? - ???????????????????????? ?????????????????????
- ??????????????????????????? ??????????? ???????
??????????? ?????????????
46Thank You