Dare to Lead

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Dare to Lead

• The Manager as Leader
• Accomplishing the organizations goals through
  people.
• Tom Lutz

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Leadership is no place for the faint of heart

• The leader does not have to be a tyrant, but
  cannot be a friend either.
• It is how the human connection is made between
  leader and follower that determines whether this
  is a pleasing, pleasant, or at least a tolerable
  process or not.

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Lesson One

• Credibility
• Honesty
• Gaining and giving respect

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Credibility

• What is your definition?
• State what your philosophy/policy is
• Carry it out
• Examples

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Honesty

• Always
• If you cant tell tell them you cant tell
• If something happens and you havent told them
  and you should have fess up

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Respect (it goes with Dignity)

• Gaining and showinghow?
• Your examples both negative and positive
• When does it go with dignity
• Why does it go with dignity?
• When might it stand alone?

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Lesson Two

• Empathy
• Caring
• Sincerity
• These have to happen over time

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Empathy

• What is it and who cares?
• Statements of empathy
• Other than, I feel your pain.

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Caring

• Why is it important?
• When is it real deep?
• When is it hollow or shallow?
• Statements or acts of Caring

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Sincerity

• Verballanguage of sincerity
• Bodylanguage of sincerity
• Acts of sincerity

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Lesson Three

• Consistency
• Fairness
• Predictability

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Consistency

• Same thing, every time
• Tell them you are going do itthen..
• Do it
• Remind them you did it!

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Fairness

• The only way
• No favorites.ever
• When your humanness creeps inthen what?

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Predictability

• Empowering, without a doubt.
• The results of good leadership
• Our vision was so aligned we could
• Finish each others sentences
• Make decisions with out him (and get it right)
• Drive decisions down to the most appropriate
  level

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Lesson Four

• Accountability
• Performance
• Why we call it Work

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Accountability (sorry for the sports analogies)

• The ball is in your court (hands)
• Responsibility
• It not only is your ball game to win or lose
• Are you willing to take the hit?
• Are you willing to share the credit?
• Accountability is not about blame it is about
  Growth

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Performance

• When one persons behavior impinges upon the
  others ability to do their assigned tasks in a
  timely manner it is now a performance issue.
• Learning from our mistakesif we are allowed.
• See my other presentation.

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Why we call it work

• Where do you tell your family you are going when
  you put on your hat and coat and go out the door
  each morning?
• Does this run counter to having fun?
• Remember the FiSH! Philosophy?
• Choose your attitude Make their day
• Be there (for them) (Make work like) Play

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Why we call it work.

• Leadership is
• Lonely
• Exhilarating
• Tension filled
• Inclined to pay more
• WORK

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Lesson Five

• Servant Leadership
• Diversity/inclusion

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Servant Leadership

• Your definition
• Whered it come from?
• Robert Greenleaf
• Chuck Colson
• It is Biblical first you must serve
• Demands work
• Rewards excellence
• Yields rewards.

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DiversityInclusion

• What is being said here?
• Cruising on a ship that is
• Unleakable
• Unbreakable
• Unsinkable

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Generational Leadership (age specific
competencies of leadership)

• The Silent Generation born before 1946
• Baby Boomers or Boomers1946-63
• Generation X1964-76
• Generation YSince 1977

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Gen Xers

• Latch key kids
• Parents high divorce rates
• Fewer boundariescynical, pessimistic
• Short attention spans
• Want respect, crave information
• Set goals, not rules
• Less loyal that previous generations

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Gen Yers

• Most education minded in history
• Believe in work and meaningful roles
• Want work to be fun and social
• High financial and personal goals
• Very short term view
• Thrives on new experiences

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Do you believe this Gen stuff?

• What is your experience?
• What is correct and what is history repeating
  itself?
• How about mentoring these folks?
• What does a mentor do?
• How are they selected?

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What can you do about it?

• People leave bosses not organizations
• Skilled leaders can reduce turnover more
  effectively than anything else
• Need the ability to
• Resolve conflicts equitably
• Learn from mistakes
• Be open to criticism
• Listen showing. and.and

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Thank you

• Your questions, please!