Welsh Language Videoconferencing Project Phase 3

1
Welsh Language VideoconferencingProjectPhase 3
2
Introduction

• Welsh Video Network (WVN)
• JANET Videoconferencing Service (JVCS)
• Videoconferencing Content Providers
• Welsh Language Videoconferencing Project (WLVP)
  Project Plan
• TQM, ASBO, IBM, ASDA.

3
(No Transcript)
4
Background

• 1998 Research (UKERNA)
• Higher and further education
• Standard solution
• Support Centre
• Commissioned by ELWa (3.1m)
• ERDF Objective 1 funding (2.4m)
• December 2000
• ISDN and IP
• gt 100 Video systems

5
(No Transcript)
6
Helpdesk

• Single point of contact
• Troubleshooting
• Fault management
• Remote access
• Central ticketing system
• Network monitoring
• Asset management
• Documentation

7
Field Support

• Site surveys environmental engineering
• Studio installation and commissioning
• QA test
• Maintenance and upgrades
• Studio health checks
• Studio relocation

8
Network engineering

• Ensure networks are capable of carrying real time
  traffic
• Infrastructure equipment
• Local Area Network (LAN)
• Unitary Authority Network (WAN)
• Regional Area Network
• National Network

9
Training

• Technical training
• User training
• Induction/familiarity
• Refresher training
• Equipment guides
• Best practice and encouragement

10
Support Centre
? [phone] support_at_wvn.ac.uk http//www.w
vn.ac.uk/ 9am to 5pm - Monday to Friday
11
JANETVideoconferencingService (JVCS)
12
JANET Videoconferencing Service

• To facilitate and support H.320 H.323
  videoconferencing for teaching and learning in
  the academic, research and education sectors

• JVCS Management Centre
• JVCS Booking Service
• Quality Assurance (QA) testing
• MCUs and gateways
• Gatekeeper hierarchy and services
• Data and application sharing

13
Use of videoconferencing

• 2350 registered videoconferencing endpoints
• Q1 2006
• 2,500 conferences
• Over 10,000 conference hours

14
JVCS Management Centre

• University of Edinburgh Computing Services
• (under contract to UKERNA)
• Hours of operation
• Mon Fri 0800 2100
• Sat 0800 - 1700
• Management and development team
• Five operations staff

15
JVCS Staff
Foad Boroujerdi
John Martin
Jim Leitch
Richard Valente
Shafiq Latif Peter Lewis
William Paul Ralph Pirrie
16
JVCS Operations Desk
17
JVCS Booking Service

• Straightforward to book conferences
• Web based
• Compliance with theData Protection Act
• Security
• Increasingfunctionality
• Ongoingdevelopment

18
JVCS Booking Service

• Helpful documentation
• http//www.jvcs.ja.net/
• User Guide
• http//www.jvcs.ja.net/docs/bookuserguide.pdf
• Administrator Guide
• http//www.jvcs.ja.net/docs/bookadminhelp.shtml
• Factsheet
• http//www.jvcs.ja.net/docs/factsheetbooking.pdf
• Other guides (Flash Player needed)
• Registration to JVCS
• Add a Venue
• Book a Videoconference

19
Quality Assurance Assessment (QA)

• Test required on registration and thenevery six
  months
• Check of Audio Video levelsand quality
• Objective and subjective checks
• Network error check
• Check of Booking Service details

20
Central Resources

• Polycom MGC-100
• Reading
• Leeds
• Edinburgh
• Carrier grade
• IP ISDN capable
• Operational resilience
• Development capacity

21
Central Resources
22
Conference Dialling

• Dial out to all schools endpoints using IP
• Dial in ISDN service
• Dial out ISDN available by prior arrangement

IP service
ISDN service
23
Data and Application Sharing

• Integral part of on-line collaboration
• Traditional videoconferencing systems carry one
  video feed
• Not entirely suitable for teaching and learning
• JVCS supported solution
• Networked PC in studio
• Out-of-band
• Microsoft NetMeeting
• ILS server
• Other solutions (including H.239)

24
Example Videoconferencing Content Providers
25
Videoconferencing content

• In March 2005 Content Providersbecame eligible
  to use JVCS
• Museums, Libraries, Galleries, Archives and other
  National resources
• Funded by the DCMS
• Using Videoconferencing to increase outreach
• UK-wide national and regional museums

26
Cambridge Motivate Maths
motivate.maths.org
27
National Archives
Edric of Laxfield held Dunwich in the time of
King Edward before 1066 as one manor now
Robert Malet holds it. Then there were 2
carucates of land one carucate equals 120
acres, but now one the sea carried off the
other. Always one plough in lordship. Then 12
bordars peasants, now 2 and 24 Frenchmen
French settlers who were free men with 40 acres
of land, and they pay all customary dues to this
manor. Then 120 burgesses holders of land or a
house, now 236 and 180 less two poor men. Then
one church, now 3 and they pay 4 and 10
shillings. In total, the value is 50 and 60,000
herrings as a gift.
www.nationalarchives.gov.uk
28
Science Museum
www.nmsi.ac.uk
29
National Maritime Museum
www.nmm.ac.uk
30
National Coal Mining Museum
www.ncm.org.uk
31
National History Museum
www.nhm.ac.uk
32
The National Space Centre
www.spacecentre.co.uk
33
Welsh Language Videoconferencing Project (Phase
III)
34
WLVP Phase 3 Project Plan

• Step 1 room conversion
• Contact details to WVN Support Centre
• Site surveys (2 per week 6 weeks to complete)
• Reports to schools available 7 weeks after the
  start of the project
• Schools arrange room conversion
• Complete work and claim grant from DELLS by
  submitting invoices by mid March 2007

35
WLVP Phase 3 Project Plan

• Step 2 gatekeeper installation
• This will be done while the rooms are converted
• WVN Support Centre will work with the Unitary
  Authorities that are new to the project to
  install equipment and resolve networking issues

36
WLVP Phase 3 Project Plan

• Step 3 installation of studio equipment
• Mid March equipment delivered to schools
• Insurance and security
• Installation will take about 1 week per studio
• Schools will need to ensure contractors are
  available to fix brackets to walls

37
Convenient home delivery
38
for straightforward self-assembly
39
Resulting in
40
WLVP Phase 3 Project Plan

• Step 4 training
• Technical training will be offered to each school
  and available from mid April, as soon as the
  studio is operational
• Pedagogical training will be offered to groups of
  schools
• Schools may chose to leave this training until
  September

41
WLVP Phase 3 Project Plan

• Schools with Tandberg equipment
• Will have their surveys done early on
• Room conversion completed by end January 2007
• UKERNA will co-ordinate expenditure of remaining
  budget on videoconferencing-related equipment

42
Room selection hints and tips

• Detailed site survey with comprehensive report
• Quiet location
• Avoid busy thoroughfares
• Noisy adjacent rooms
• Away from heavy plant
• Roads/playgrounds
• Accessible
• Avoid unusual shapedrooms

43
Room selection hints and tips

• Easy to eliminate natural light
• Bright, even lighting
• Suitable size
• One solid wall(preferably not oppositedoor way)
• Suspended ceiling
• Temperature
• Secure

44
Room selection considerations

• Electricity
• Equipment mounting
• LCD panels
• Confidence monitors
• Projector
• Network connections
• Telephone
• Cable routing

45
Questions.