Developing a Network

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• Breakout Session One
• Building Basic Skills through Accreditation
• The Irish Pest Control Accel Project
• Presenter Claire Fitzgerald, Alphasan
• Irish Security Industry Association (ISIT)
  Skillnet
• Presenter Rachael Crowley, S-Security Group
• Chair Mr. John Dunne, Chambers Ireland and
  Skillnets Board member

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Building Basic Skills through AccreditationSummar
y

• The Irish Pest Control Accel Project
• Sector Pest Control Services
• Region National
• Focus The Irish Pest Control Accel Project aims
  to enhance the skills and knowledge of people
  working in the pest control sector and to help
  them achieve best practice in competencies and
  service delivery.

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Irish Pest Control Accel Project (IPCAP)2005-7

• BUILDING BASIC SKILLS THROUGH ACCREDITATION
• Case Study by
• Claire Fitzgerald, Director of Alphasan Ltd
• IPCAP Steering group member

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Building Basic Skills through Accreditation

• IPCAP project origins background
• Advantages of Accreditation
• Aims and Objectives
• Alphasan Case Study
• Lessons Learned

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Background

• Member Base a national network of
• Pest Control companies
• Mission To identify develop and provide a range
  of relevant quality focused and independently
  accredited training programmes designed to meet
  the needs of people employed within the Pest
  Control industry

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Origins of the Project

• Meeting of interested industry members- July 2005
• Identification of training needs
• Any existing courses relevant to needs?
• Type of certification required
• Suitable providers
• Estimation of funding requirements
• Application to Accel for funding October 2005

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Development of UCC Course

• Meeting with Members of
• U.C.C Dept of Zoology,
• Ecology and Plant Science and
• Dept. of Adult Education
• Agreement on course content and
• schedule of modules
• Advertising of course and enrollment
• Official launch at UCC October 2006

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Level 7 Certificate in Environmental Pest
Management University College Cork

• Course delivered in four modules
• Rodent, insect and bird biology and control
• Three field exercises
• Three projects
• Final Examination

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Advantages of Accredited Training

• Increases individual competencies
• Increases the accountability,
• Quality of service and safety of each
  participating company
• Enable industry standards to be established
• Make the industry easier to regulate

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Aims and Objectives,

• To become a nationally recognised organisation in
  which all aspects of training, development,
  certification and establishing standards in the
  pest control sector are enabled to take place.

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Achievements

• At the year end of year 2 the project had a
  total of 36 member companies representing nearly
  95 of the pest control companies in the Republic
  of Ireland
• Nineteen courses were delivered during the
  project

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Courses delivered

• HACCP
• Manual Handling Instructor
• Introduction to Pest Control
• Selling Skills
• Receptionist
• Insect Control
• Bird Control

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Certificate in Environmental Pest Management U.C.C
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The Next Phase

• Diploma in Environmental Pest Management Sept
  2008
• Development of a new FETAC accredited (Level 5)
  Pest Control programme in 2008-9

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Case Study

• Alphasan Company Background Staff Training pre
  IPCAP
• Involvement with Steering Committee
• Courses completed with IPCAP (Including the UCC
  Course)

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Company Background

• National Base
• Range of Services
• Types of training required
• Training Pre IPCAP
• On The Job Training
• Training Provided by British Pest Control
  Association
• Training Provided by Irish Pest Control
  Association
• Training Provided by Suppliers

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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IPCAP Involvement

• Member of Alphasan on Steering Committee
• Involvement in identifying training needs
• Selecting Trainers
• Organising Courses

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Courses Completed

• Selling Skills
• Receptionist Skills
• Bird Control
• Insect Control
• Introduction to Pest Control

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Impact

• Benefits to Alphasan
• Benefits to the Industry
• Benefits to Customers
• Ongoing Commitment

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Lessons Learned

• May already be suitably certified courses (save
  time effort and expense)
• Developing a course can be expensive so ensure
  sufficient funding is available
• Decide on the appropriate level of accreditation
  for each course

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Lessons Learned

• Appoint a competent person within your industry
  to liaise with awarding bodies when developing a
  new course.
• A small committed group can be very effective
  with the right motivation
• Have regular meetings to set objectives, delegate
  tasks and ensure plans are on schedule

The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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THANK YOU FOR YOUR ATTENTION
Case Study by Claire Fitzgerald, Director
of Alphasan Ltd IPCAP Steering group member
The Irish Pest Control Accel Project is funded
by member companies, the European Social Fund and
the National Development Plan
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Building Basic Skills through AccreditationSummar
y

• Irish Security Industry Association (ISIT)
  Skillnet
• Sector Security
• Region National
• Focus The ISIT Skillnet aims to upskill all
  levels of the workforce in the security industry
  and to help prepare companies and employees for
  industry regulation.

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Building Skills Through Accreditation
Presenter Rachael Crowley Managing Director
S-Security Group Venue Croke Park Date 7th May
2008
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Introduction
S-Security Group Established 1971 Full
Service Company based in Waterford Services
include Consultancy, Cash-in-Transit, Guarding,
Locks and Safes Client base All sectors, Blue
Chip Private Public
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S Security Group
CIT
Consultancy
Locks Safes
Security Guarding
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Background
ISIT Skillnet is a national training organisation
developed by the Irish Security Industry
Association to deliver tailor-made, affordable
training to the security industry.
Our network involves multi-national security
operations from medium to small indigenous
operators. Some of these have their own training
facilities but all tend to provide training
developed independently and not as a uniform,
structured and certified format.
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• Our aim is to educate the employees of our
  network to an acceptable level to allow the
  network members to gain new business, which is
  anticipated though government and police
  outsourcing of state functions.
• This is/ was not feasible in the prevailing
  environment.

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Background
The Security Industry presently depends on
non-national labour due to scarcity of home grown
potential and this, in itself, creates further
problems in language, training and management.
Our Model and approach is aimed at long-term
sustainability and creating value for money
training packages, to meet our industries needs.
..
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• Since our inception in 2006, we have trained more
  than 4,500 people in over 40 courses certified by
  Fetac, the Institute of Leadership and Management
  (ILM), the Institute of Commercial Management
  (ICM) or Hetac, making us the market leader in
  training provision within the Security Sector.

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Why Certification
ISITs primary objective is to provide a
national training regime to complement a new
grading structure and enable the establishment of
a professional industry .
It is our belief that by developing an
educational environment with certifiable courses
leading to Degree and Masters in Security
Management we are creating an attractive industry
offering a definitive career path for not only
secondary school leavers but also existing
employees within the industry.
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Process Overview

• Registration Quality Assurance
• Standards defined by FETAC
• Programme developed/validated
• Programme delivered
• Candidates assessed against the
• standards
• Results approved
• Award issued
• Monitoring by FETAC

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Quality Assurance
Process Overview
Programme Developed to Fetac Standards
Programme Delivery
Award Issued
Learners Assessed
Results Approved
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Impact Value of Certification to Employers

• Outputs driven i.e. what the
• individual can do
• Demonstrates knowledge, skill,
• competence
• A measure of return on investment
• in training
• Recognition of other awards

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Impact Value of Certification for Individuals

• Outputs driven, knowledge, skill , competence
• National recognition
• European and international recognition
• Mobility

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Impact Value of Certification on the Sector

• Quality Driven Standards
• Raising the Bar
• End User Perception changing attitudes

Turning Security Provision from a
cost-driven commodity to an investment
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Impact Value of Certification to other
stakeholders

• Nationally
• Identifying skills levels for security
• personnel
• Links to national skills strategies
• Education brings people and industry
• together through collaboration
• Between key stake-holders within the sector to
  include the educators, the regulators and social
  partners (employers/employees representatives.)

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Enablers of Certification

• The need for regulation
• Demand
• International/European Recognition
• Industry Support
• Relationships

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Barriers to Certification

• Arduous Process
• Continually evolving
• Sector Buy in
• Changing needs
• Competition
• Costs

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Key Considerations For Developing Skills through
Accreditation

• Demand and Supply
• Buy in and Support
• Do not Re-invent the Wheel
• Build Relationships
• Financial Support Funding agencies (Skillnets)

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Building Skills Through Accreditation !
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• Finally
• Thank you for your time and support!

"The ISIT Skillnet is funded by member companies
and the Training Networks Programme, an
initiative of Skillnets Ltd. funded from the
National Training Fund through the Department of
Enterprise, Trade and Employment."
'ISIT Skillnet is registered with FETAC to offer
programmes leading to FETAC awards in the
National Framework of Qualifications'