The New University: Technology is Still About the People

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The New University Technology is Still About
the People!

• Ilee Rhimes, CIO
• Susan Metros, Professor and Deputy CIO
• The Ohio State University
• Newark, Ohio, October 14, 2003

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Agenda

• The New American University
• Aligning People, Process and Technology
• Learning about e-Learning
• e-Learning Critical Success Factors
• Students of the Future

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Eight Characteristics of the New American
University

• Institutional autonomy, lively faculty
  independence and vigorous academic freedom, but
  strong, impartial, public governance and
  decisive, engaged presidential leadership.
• Increasingly privately supported, but
  increasingly publicly accountable and socially
  committed.
• Campus rooted, but internationally oriented.
• Academically independent, but constructively
  partnered.
• Knowledge-based, but student-oriented
  research-driven, but learner-focused.
• Technologically sophisticated, but
  community-dependent.
• Quality-obsessed, but procedurally efficient.
• Professionally attuned, but humanely informed.
• (Rhodes, 1999)

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Information Technology Strategic to Academic
Plan Success

• We must equal or surpass our benchmark
  institutions in the use of technology for
  teaching, learning, research, and overall
  effectiveness
• The Ohio State University Academic Plan

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Six-step Process to Create the Technology
Strategic Plan
Step 3
Step 4
Step 5
Step 1
Step 2
Step 6
Develop Implemen- tation Strategy
Identify IT Initiatives
Initialize Project
Assess Current State
Close Project
Create IT Vision
Interim Report
Final Report
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PlanIT Critical Success Factors
http//cio.osu.edu/planit/
Collaborative Environment
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E-Learning Implementation Strategy and Plan

• Implementation phases
• Phase 1 Build the e-Learning foundation
• Phase 2 Expand the breadth of e-Learning
• Increase use
• More sophisticated use
• Extend reach (distance learning)

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E-Learning Continuum
Blended or Hybrid
Distance Learning
Supplemental
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Supplemental
Educational technologies used to complement
traditional learning experiences Resident
students
Prof. Susan Fisher Biology 101
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Blended or Hybrid
A mixture of face-to-face and online learning
experiences Resident students
Prof. Jill Ellingson FCOB Regional Campus General
Business Program
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Distance Learning
Courses (synchronous or asynchronous) that exist
predominately or fully online Remote and
resident students
Non-Traditional Pharm.D. Christine Grant
Young Pharmacy Manager/Pharmacist, Kroger Co.
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Distance Learning
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Five e-Learning Critical Success Factors

• Cohesive vision and services across campuses to
  support e-Learning
• Funding for and investments to support
  programmatic change
• Policies and procedures conducive to offering
  e-Learning
• Student access to e-Learning resources and
  support
• Technology infrastructure to support a mission
  critical e-Learning enterprise

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1. Cohesive Vision and Services Across Campuses
to Support e-Learning

• Established the new Technology-Enhanced
  Learning and Research (TELR) Design Team

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1. Cohesive Vision and Services Across Campuses
to Support e-Learning
TELR Intern Program
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1. Cohesive Vision and Services Across Campuses
to Support e-Learning

• Support the academic units IT professionals

CIO Technology Day Presentation
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2. Funding for and Investments to Support
Programmatic Change

• Provide faculty support for transforming
  teaching and learning
• FY 04 incentive programs
• Leveraging research/creative activities to
  enhance undergraduate education
• Rewarding faculty exemplary practices

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2. Funding for and Investments to Support
Programmatic Change

• Partner with academic units seeking outside
  funding and entrepreneurial opportunities

Prof. Dennis Pearl Statistics
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2. Funding for and Investments to Support
Programmatic Change

• Knowledge management and learning objects
• National Learning InformationInfrastructure
  (NLII)
• OSU Knowledge Bank
• MIT DSpace Federation
• Medicines Center for Knowledge Management

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3. Policies and ProceduresConducive to Offering
e-Learning

• Online access for non-credit students
• Identifying distance learning courses
• Quality assessment in distance learning delivery
• Intellectual property

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4. Student Access to e-Learning Resources and
Support
Susan Metros Department of Design
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4. Student Access to e-Learning Resources and
Support

• WebCT Usage(Central server)

Percentage of OSU students that used WebCT (FY
03) 66 (All campuses) 75 (Columbus only)
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4. Student Access to e-Learning Resources and
Support

• Distance LearningAlmost 7000students
  enrolled in over
• 200 distance learning sections (FY03)

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4. Student Access to e-Learning Resources and
Support

• Programs for lifelong learners

• PARTIALLY ONLINE
• Graduate Degrees
• Nursing All Master's Degree Core Courses
• Family Nurse Practitioner
• Executive MBA
• M.S. in Welding Engineering
• Undergraduate Degrees
• BSBA General Business

• FULLY ONLINE
• Doctorate
• Doctor of Pharmacy
• Continuing Education- Credit
• Gerontology SUNSET
• Gerontology SAGE
• Gerontology Senior Partners
• Pharmacology for Advanced Practice Nurses

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4. Student Access to e-Learning Resources and
Support

• Transportable Satellite Internet System
• Delivers distance learning and outreach to
  rural and remote areas

http//cio.osu.edu/emerging/tsisohio.html
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5. Technology Infrastructure to Support a
Mission Critical e-Learning Enterprise

• Promote a holistic vision
• Classrooms and labs
• Wireless in learning environments
• Distance learning
• Focus on pedagogy and innovative instructional
  strategies

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5. Technology Infrastructure to Support a
Mission Critical e-Learning Enterprise

• Digital Union (Science Engineering Library)
• CIO and Libraries partnership
• New media technologies consulting
• Self-service multimedia production
• Living research laboratory
• Pilot Ohio States educational technology
  investments
• Opens January 2004

http//telr.osu.edu/digitalunion
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Next Steps

• Create learner-centered and interactive learning
  experiences

Transfer MS Powerpoint Online syllabus Online
notes Grade checking Homework drop-box
Transcend Virtual labs Gaming Blogs (online
journaling) Wiki (website open editing)
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Entering Freshmen Mind-Set(Most of these
students were born in 1985)

• They are not familiar with the source of the
  giant sucking sound
• Gas has always been unleaded
• Computers have always fit in their backpacks
• Stores have always had scanners at the check out
• They have always been able to make photocopies at
  home
• Three point shot have always been a part of
  basketball
• Directory assistance has never been free
• Yuppies are almost as old as hippies
• Beloit College, 2003 Mind-Set on entering
  freshmen

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Ohio State University Students

• 97 have access to a computer in the home
• 26 have home secondary computers
• 78 of undergraduates and 59 of graduates had an
  ISP prior to attending Ohio State
• 20 connect more than 20 hours per week
• Ohio State PlanIT Study 2002 Current State
  Analysis

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The Learner of the Future
Winston Stone, two and a half years old
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Visuals and Video Credits

• Doug Carraway, OIT
• Christiana Cordiano, Fisher College of Business
• Margo Garcia-Hunter, TELR
• Cable Green, College of Pharmacy
• Catherine Gynn, TELR Coordinator
• Emily Palmer-Jones, College of Biological
  Sciences
• Prof. Brian Stone, College of the Arts
• Tom Stone,TELR