Rational ClearQuest Michel Izygon - Jim Helm

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Rational ClearQuestMichel Izygon - Jim Helm
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Tools What Why

• Any computer-based tools which attempt to support
  some aspect(s) of the software life-cycle
• Becomes more necessary as projects become more
  complex
• Help team members work together
• central repository of artifacts produced
• coordinate workers activities
• implement process
• give visibility to project status
• Automate some developers tasks
• initially compilers and linkers, then editors,
  then debuggers, ...
• computer better than human for certain tedious
  tasks

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Tools Overview

• Multiple Categories covering different Workflows
• Project Management ClearQuest, SoDA
• Business Modeling Requisite Pro, Rose
• Requirements Requisite Pro
• Analysis and Design Rose
• Implementation Rose, Purify, Quantify
• Testing Test Factory, PureCoverage, Robot
• Configuration Management ClearCase
• Deployment
• Environment
• Iteration

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ClearQuest

• Tool covering Change Request Management
• Used for Project Management and over entire
  lifecycle
• Addresses the single largest cost factor in
  software development CHANGE
• Help an Organization manage change and track
  product defects over the entire life cycle
• Change Requests on any artifact created during
  the software development effort.
• CR tracked from input to disposition through the
  different states (submitted, assigned, opened,
  resolved, verified, postponed)

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ClearQuest Key Features

• Workflow completely customizable
• Enable integration with existing source control
  and testing software
• Comprehensive Reporting capability gives entire
  visibility on project quality status with trends,
  aging and distribtion plots
• Web interface enables easy input of Change
  Request from remote team members
• Workers receive email notification of CRs states
• Associate Change Requests with evolving software
  development artifacts, across multiple products,
  versions, platforms and releases
• Scale up for Large Scale Development effort

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Three Key Components

• ClearQuest
• submit, modify, track CR
• analyze progress through queries, charts, reports
• ClearQuest Designer
• for Administrator
• customize pocesses
• manage database
• administer users and users groups
• ClearQuest Web
• access db through the web
• submit CR, run queries

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What is a Change Request (CR)

• Enhancement Request
• Defect Report
• Documentation Modification
• Contains
• title
• description field
• project/component it applies to
• severity
• priority
• Goes from Submitted to Assigned to Open, Pospone,
  Approved, Closed,.
• Called a Record in ClearQuest

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Customization

• Forms
• add field
• characterize Read Only fields
• Type of record
• software defects, engineering CR,...
• Automatically send email to team members
• Restrict Actions to specific users groups
• Define States and associated actions
• Assign users privileges for queries creation

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Reporting

• Set of predefined reports, queries, charts
• trend, aging, historical information
• defects by assigned engineers
• defects by state and severity
• Create your own reports
• use any property to define report
• example
• how fast CRs are resolved
• which component has a lot of defects
• what defects have been fixed in a release