Information, Options and Outcomes

1
You First ADVOCACY

• Information, Options and Outcomes
• Stevie Docherty
• Volunteer Co-ordinator

2
What is Advocacy?

• Definition
• a person who pleads a case on someone elses
  behalf

3
What is Advocacy?

• Making people aware of their rights.
• Ensuring people are listened to.
• Helping to provide them with a voice.
• Representing their views.
• Achieving solutions.

4
You First ADVOCACY

• Our Service
• Renfrewshire-wide.
• Volunteer driven.
• Short-term support.
• Issue-based.
• Generic.

5
You First ADVOCACY

• Our Customers
• Mental health problems
• Learning disabilities
• Physical disabilities
• Dementia
• Neurological conditions
• Addictions
• Brain-injury

6
Information, Options and Outcomes

• Information
• Listening to the person.
• Establishing the case.
• Gathering details.
• Networking.

i
7
Information, Options and Outcomes

• Options
• Choices available.
• Person makes choice.
• Advocate cannot advise.
• Advocate cannot influence.
• Empowerment.

?
8
Information, Options and Outcomes

• Outcomes
• Possible pitfalls.
• Potential problems.
• Advantages disadvantages.
• Risks.

!
9
Advocacy and Brain Injury

• Support Requirements
• Memory
• Comprehension
• Attention difficulties.
• Decision-making.
• Challenging situations.
• Patience sensitivity

10
Incapacity

• Non-instructive Advocacy.
• Safeguarding role.
• National Care Standards.
• Legal protection.
• Adults With Incapacity Act 2000.

11
Joint Working

• Co-operation.
• Shared objectives.
• Negotiation.

12
Joint Working

• Specialised advice.
• Information sharing
• Complementary roles.

13
Joint Working?

• Conflicting views.
• Challenging decisions
• Non-resolution.
• Complaints process.

14
Joint Working?

• Advocates role??

15
Joint Working?

• Advocates role??

16
Joint Working?

• Advocates role??

17
Thinking out of the box

• Advocate as independent voice.
• No conflict of interest.
• Open to all models of care.
• No limits.
• Biased , partial.

18
Thinking out of the box

• Challenging assumptions
• Changing perceptions.
• Contesting decisions.
• Creative thinking.
• Lateral thinking.

19

• Solution to problems?
• Whatever it takes!