Fleet Management Using ArcLogistics and ArcLogistics Navigator

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Fleet Management Using ArcLogistics and
ArcLogistics Navigator

• Karl Terrey
• Paul Ross

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Agenda

• Overview of ArcLogistics
• Overview of ArcLogistics Navigator
• Case Studies
• How to Use your Own Data
• Product Roadmap
• QA

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The ArcLogistics vision

• Get the right products or services
• To the right place
• At the right time
• For the least cost
• Using the individual methodsand operations of
  the customer.

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Where ArcLogistics fits in the ESRI product line

• Its the fleet management solution for routing,
  scheduling, planning, navigation and dispatching
• A suite of product components that solve problems
  for customers with mobile assets

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What its for?

• Creating optimized routes
• Solving scheduling problems
• Efficient fleet management
• Reducing fleet and delivery costs

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What problems can it solve

• How do I assign work to my vehicles and drivers?
• How do I communicate the plan to the fleet?
• Things change during the day, how do I visualize
  those changes and adjust the plan?

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Case Study Apex Office Supplies

• Background
• Challenge

• Small office supply company in east central Iowa.
• Provides product deliveries to 1,500 active
  customers within a 45 mile radius of Vinton, IA.
• 5 routes with about 200 deliveries per day.
• Manual planning, scheduling and routing.
• Drivers decided what customers were on routes on
  any given day
• No driving directions
• Process taking longer due to company growth

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Case Study - Apex Office Supplies

• Solution
• Results
• More Info

• ArcLogistics
• 18 savings in labor hours
• 4.3 fuel reduction
• Better customer service during unforeseen events
• Drivers were offered a chance to beat the
  software they rarely won
• http//www.esri.com/news/arcnews/winter0506article
  s/apex.html

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Appropriate applications

• Anyone who has to
• Find order addresses (stops, work)
• Assign stops to vehicles/drivers
• Sequence the stops
• While considering
• Business rules
• Time
• Costs
• Capacities
• Productivity
• Route alternatives
• And keep their customers happy

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ArcLogistics workflow
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ArcLogistics 9.3 demo
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Typical routing problems
Routing Type Example
Delivery (or pickup) Beverages, food, linens, oxygen cylinders, concrete, pest control, distribution, waste, lab work, milk, chemicals, furniture
Mixed pickup and delivery Portable restrooms, beer kegs, returns, oxygen cylinders
Paired orders Para-transit, special needs school children, courier
Trip requests Para-transit, special needs school children
Inspections Housing, environmental health, insurance
Technicians Repairs, furniture, appliance
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Case Study Apex Office Supplies

• Background
• Challenge

• Small office supply company in east central Iowa.
• Provides product deliveries to 1,500 active
  customers within a 45 mile radius of Vinton, IA.
• 5 routes with about 200 deliveries per day.
• Manual planning, scheduling and routing.
• Drivers decided what customers were on routes on
  any given day
• No driving directions
• Process taking longer due to company growth

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Case Study - Apex Office Supplies

• Solution
• Results
• More Info

• ArcLogistics
• 18 savings in labor hours
• 4.3 fuel reduction
• Better customer service during unforeseen events
• Drivers were offered a chance to beat the
  software they rarely won
• http//www.esri.com/news/arcnews/winter0506article
  s/apex.html

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Typical benefits to the customer

• Reduce costs
• Increase productivity
• Improve customer service

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Ideal customer profile

• Fleet size 20 to 100 vehicles
• Multiple stops per day
• Dynamic schedules
• Product or service delivery
• Mobile assets
• Need for scheduling and scheduling changes
• Need to improve customer service
• Need to reduce expenses
• Need to reduce emissions

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Case Study - Continental Courier

• Background
• Challenge

• Courier and messenger company based in Illinois.
• Provides two services scheduled work (routine
  deliveries) 90 and on-demand work (unplanned)
  10.
• 65-70 Drivers using cars, minivans, straight
  trucks carrying all sizes of packages.
• Manual planning, scheduling and routing. Big
  map on the wall and push-pins
• Inaccurate mileage estimates from grid technique
  giving them bad job estimates, revenue and driver
  compensation.
• No driving directions

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Case Study - Continental Courier

• Solution
• Results
• More Info

• ArcLogistics desktop software to prepare bids and
  estimates to customers along with
  customer-selected time window options some at
  lower costs.
• Faster and more accurate bid and estimate process
  Half the time with very accurate costs.
• Using service territories
• Automated tool that allows them to work in
  managable parts of their geographic area.
• Lower costs from efficient routes.
• Provides what if capabilities for analysis
  how an additional stop can affect the plan.
• http//www.esri.com/news/arcnews/summer99articles/
  12-alrdelivers.html

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Case Study Ivan Smith Furniture

• Background
• Challenge

• A third-generation-family-owned furniture
  retailer
• 48 stores in Louisiana, Arkansas, and Texas
• 23 delivery routes per day out of seven locations
• Half the fleet departs and returns to the main
  warehouse in Shreveport, Louisiana, and the other
  half departs and returns to store locations
  throughout northwest Louisiana
• Manual assignment of stops to a particular driver
  and sequence the stops in what appeared to be the
  most logical order very time consuming!
• Manual load balancing
• No optimization of costs
• Poor time/schedule estimations

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Case Study Ivan Smith Furniture

• Solution
• Results
• More Info

• Contacted Pathfinder Logistics Solutions, Inc.,
  an ESRI business partner, to help identify and
  implement a routing and scheduling solution
• The company selected the ArcLogistics desktop
  application because it was a low-cost solution
  that worked out of the box but still had highly
  sophisticated routesolving algorithms.
• BP premodeled, installed, set up, and tested the
  software, as well as trained end users, in about
  two weeks
• Reduced number of daily routes
• Fewer miles driven and less fuel consumed
• Less overtime
• Improved arrival-time - Estimates based on
  actualstreets and drive times
• Decreased time spent building routes
• Savings of 1000 - 2000 per week
• http//www.esri.com/library/casestudies/ivan_smith
  _furniture.pdf

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Navigators purpose

• Reduce off-route miles
• Adhere to the planned routes and business rules
• Increase safety
• Restrictions height, weight, length
• Real-time solution to communication
• Paper to electronic delivery of schedules and
  routes

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Navigators fit in the workflow

• Extends functionality of ArcLogistics into
  communications and real-time dispatch
• Communications
• Optimal routes and stop information
• Real-time dispatch
• Same-day changes

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Creating routes for the navigator

• Set locations
• Set up vehicles
• Including Navigator properties
• Add orders
• Customize business rules
• Create optimal solution
• Adjust

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Sending routes to the navigator
Navigator
Network folder

• ArcLogistics Navigator settings take into
  account
• Restrictions
• One-ways, barriers, zones, curb approach, etc.
• Shared fields
• Comments, stop information, etc.

E-mail(Wireless)
Windows Mobile ActiveSync
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Navigator user interface

• Large buttons to enable the operation with a
  touch screen
• Few relatively simple screens to get it set up
  and providing guidance.
• The operation of the software is simple and
  efficient so that it can be used in a mobile
  environment.
• It works on a variety of devices and device
  sizes from laptops to tablets to mobile phones.
  In each case the window scales appropriately to
  the devices screen size.

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ArcLogistics Demo Aera Energy

• Background
• Challenge

• Aera Energy manages service fleets in the
  Bakersfield California oil fields.
• Hundreds of vehicles in the field
• Manages work for ExxonMobile and Shell
• Lacking a network data set for dirt roads
• Documented inefficiencies in just finding the
  work in the field

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ArcLogistics Demo Aera Energy

• Solution
• Results

• Custom data sets for ArcLogistics and Navigator
  built internally from imagery
• ArcLogistics for planning, linked to their SAP
  order management system
• Navigator for field guidance
• Field prototypes are showing a better than 50
  improvement in efficiency. This is largely from
  the ability to more quickly find the work with
  the Navigator.

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Using Your Own Street Data

• ArcLogistics supports all Network Analyst Network
  Datasets
• SDC
• Shapefile
• Geodatabase
• Personal (mdb)
• File (.gdb)
• SDE
• The Network Dataset must have
• Time Network Attribute (i.e. drive time)
• Distance Network Attribute (i.e. Meters)
• Hierarchy Attribute
• Spatial Reference
• Optional
• Restrictions (i.e. oneway, turns)
• Network Attribute Parameters (i.e. Max Truck
  Height)
• Create your own locator for geocoding

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Plug-Ins What are they?

• What are they?
• Add a button to the UI
• Respond to application events
• COM or .NET component (like adding a command to
  ArcMap)
• System integration (data in/out)
• Automate common or cumbersome editing tasks
• What they are not?
• Standalone routing library
• Substitute for VRP in Network Analyst

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Plug-Ins - Samples

• Install media contains OMD, doc and samples
• Export to Network Analyst VRP Layer
• Combined edit
• Relax route constraints
• Build multiple routes
• Check trip requests
• Support.esri.com has
• Export to TomTom WebFLEET
• Samples use Visual Studio 2005 ()
• Use an installation tool for deployment (i.e.
  Wise or InstallShield)

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ArcLogisticsRelease status
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ArcLogistics NavigatorProduct evolution
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ArcLogistics 9.3.1 Solutions

• Easier to use and deploy
• Solutions for more fleet sizes
• Reduce off-route miles with in-vehicle guidance

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ArcLogistics at the UC

• Tuesday
• 315 430 Tech Workshop 27A Fleet
  Management Using ArcLogistics and ArcLogistics
  Navigator
• 400 500 Demo Theater Mobile GIS Island
  Intro to ArcLogistics Navigator
• Wednesday
• 900 930 Demo Theater Commercial GIS
  Island ArcLogistics From the Desktop to the
  Dashboard
• 1100 1200 - Demo Theater Mobile GIS Island
  Intro to ArcLogistics Navigator
• 130 245 Tech Workshop Room 10 ESRI Mobile
  GIS Solutions
• 315 345 Demo Theater Commercial GIS
  Island ArcLogistics Navigator
• Thursday
• 830 945 Tech Workshop Room 27B
  ArcLogistics 9.4 Plans
• 1200 100 Demo Theater Commercial GIS
  Island ArcLogistics Navigator

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Feedback and questions