Toward a Culture of Preparedness

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Toward a Culture of Preparedness
Emergency Management Update
Risk Management Services September 29, 2008
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The 4 Phases of Emergency Management
1. Prevent
2. Prepare
4. Recover
3. Respond
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There is a role for each of us

• Central administration Emergency Management at
  the institutional level
• Faculties and Units Emergency Management for
  their areas of responsibility
• Academic Staff Awareness, best practices and
  promotion of preparedness among students
• Support staff Awareness and best practices
• Students Awareness and basis preparedness
  knowledge

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What we all need to know the essentials

• Who to call in a Life/Fire emergency
• Where to get information to stay safe in an
  emergency
• Where to get preparedness information before an
  emergency
• How to evacuate a building, how to respond to
  fire, what to do in a bomb threat, how to report
  a crime or threat, what it means to lock down,
  shelter in place etc.

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People and Teams The Crisis Management Team
University decision makers that come together
during a serious emergency to make and execute
policy decisions, and support operations
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People and Teams First Responder Group

• Summoned immediately during an emergency for
• Managing the scene keeping the peace, crowd and
  traffic control
• Coordinating with City Emergency Services
• Infrastructure information, including access to
  utilities
• First aid
• Media relations

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People and Teams Early Intervention Team

• To assist individuals who appear to be at risk.
• Connecting the dots" to provide help and/or
  guidance
• GSA, SU, NASA, AASUA and PDFA have all been
  initially consulted.

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Communication First Phase of Emergency
Notification Enhancement
Implementation and testing of 3n
system Developing communication matrix of
existing alerting methods
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Communication Second Phase of Emergency
Notification Enhancement
Auditory warning systems (voice over
siren) Integrated alarm panels in the
buildings Expanded Bluephones
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Communication 911 as main number for Life/Fire
(all campuses)
911
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Communication Crisis Communication Plan

• Includes callout of staff, setup of media centre,
  call centre
• Launching the dark site
• Updating media
• Arranging media conferences, monitoring external
  messages, briefing spokespersons and crafting the
  messages from start to finish

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Planning Faculties and Units complete emergency
and continuity plans
Risk Management Services for support
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Education and Training
An ongoing activity including scenarios,
exercises and tabletops for Crisis Management
Team and First Responders Presentations such as
this one, printed materials, orientation, web
materials etc.
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And finally, our goal
A culture of preparedness, where we are confident
and resilient, and where every member of the
University community knows their role
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