Mott MacDonald Cambridge Office Car Parking Management

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Mott MacDonald Cambridge OfficeCar Parking
Management

• Janice Sloan, Office Manager

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But first who are we?

• Large independent consultancy
• Based in Cambridge for 30 years with approx 535
  staff located over 4 x buildings on Station Road
• Key Business Streams for Cambridge Office
• Buildings and Infrastructure (incl Transport)
• Water and Environment
• Health and Education

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Secondly Who am I?

• Office/Facilities Manager for Cambridge office.
• As well as facilities management of premises
• responsible for Health Safety
• Local Environmental Practice Policy (LEPP)
• Manage the central support service functions.
• Under LEPP comes responsibility for the office
  Travel Plan and subsequently provision for
  parking cyclists and motorists

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Station Road, Cambridge
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Why introduce Car Park Management?

• During 2005, Mott MacDonald lost the availability
  of an overflow parking facility when Railtrack
  sold the land for property development.
• The overflow parking on Station Road provided an
  additional 50 parking spaces a major impact on
  facilities provided.
• At this time, the Cambridge Local Transport Plan
  was advocating a move towards reducing traffic
  out of the city centre and reducing business
  parking in line with government policies.
• This was a good moment in time to consider an
  office Travel Plan and a system of managing what
  parking was available.

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Car Park Problems Identified

• Number of staff requiring a parking bay far
  outweighed the number of bays available.
• Each of the 4 main Divisions had its own unique
  travel issues.
• Over and above the need for staff parking, there
  was an additional requirement for temporary
  parking for 4 x company vehicles and often on a
  daily basis another 6 x hire vehicles could be in
  the car park.
• Cyclists were crying out for further amenities

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Some Facts and Figures!

• Based on information gathered when producing the
  Cambridge Office Travel Plan, the following
  figures were identified
• 535 Staff based at the Cambridge Office
• 50 Staff work from home (Education Division)
• Total number of parking bays over 4 premises
• 125 Actual number of bays available for staff.
• Cycle parking facilities
• 2 Bays available for Motor Bikes.
• 62 of staff live outside the 5mile radius of
  Station Road.

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Some Facts and Figures (2)!

• The 2007 Travel to Work Survey threw up the
  following numbers
• 140 x Cyclists.
• 91 x staff using Train service.
• 64 x staff walk regularly to work place
• 20 x staff use the bus service.
• 238 x potential drivers looking to use 125
  parking bays!

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How to go Forward?

• Car Park management to be included within the
  Office Travel Plan.
• Travel Plan Steering Group to include a
  representative from each Division, but not
  necessarily senior staff.
• Suggestions from Steering Group included radical
  ideas such as
• Senior management to lose automatic right to a
  parking bay.
• Staff to pay for right to park
• A compromise was eventaully reached!

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Summary of Car Parking Policy

• Each Division was allotted a proportionate number
  of parking bays per building.
• Each Division could allocate parking bays to
  staff to meet the divisions specific needs.
• Each Division would nominate a car park
  administrator to ensure proper allocation of
  spaces.
• Car park bays were numbered to avoid confusion.
• Car sharing was promoted.

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Summary of Divison Options

• Parking priority to those who car share and to
  anyone with mobility difficulties.
• One Division chose Senior directors will be
  allocated a bay.
• Another Division chose All staff will be
  included on the rota.
• Parking Bays will be allocated on a Friday for
  the following week.
• All staff requiring parking will be allocated on
  a rota basis alternative arrangements must be
  made during a week when no parking is allocated.

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What goes Wrong a few examples!

• Someone parks in the wrong bay this leads to a
  domino effect very time consuming to rectify.
• Someone brings their car to work without
  previously booking a parking space. Usually
  results in illegal parking and frayed tempers.
• Host forgets to book a visitors space for his/her
  vistor(s) who in turn is determined to park
  their vehicle in the car park! Frustrating to all
  parties concerned.
• Home based staff come into office for monthly
  meet assume there will be a parking space
  available because they are staff!
• Multi-occupancy premises - conflict between
  tenants.

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How to Reduce Tensions?

• Include staff as far as possible at the decision
  making process. (Staff Councils?)
• Use office Travel Plans to keep staff informed of
  all aspects of travel issues incl parking
  policy as well as alternative public transport
  options.
• Maintain transparency at all times with staff as
  to how the system works.
• Issue regular reminders about the parking policy.
• Include car parking policy in Induction Training
  for new starters include information at
  interview.
• Dont forget the Home Workers when issuing
  staff reminders on office policies.

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www.mottmac.com