Central European Management Academy, s'r'o' CEMAC

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Central European Management Academy, s.r.o. -
CEMAC

• Training, Coaching, HR Consulting

CEMAC MEANS SUCCESS WWW.CEMAC.CZ
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Company profile
International HR Consulting Group with
offices in Prague, Kiev and Vienna Main
competencies and business areas Training,
Coaching, HR Consulting, Transformation
Management, Project Management, Change
Management 10 years on the European Market
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Our services your success
Services and Methods
Your advantages and benefits
Strategy Consulting Tailor made
solutions Training
Measurable increase in results Coaching
International know how Change Management
Best practices on the market Project Management
Proces and results driven approach HR
Outsourcing Experienced top consultants
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Our client approach your satisfaction

• Our client orientation is the key factor of
  success in the relation with our clients and
  guarantees your success!
• Our client orientation and the solutions for our
  clients create added value and a high return on
  investment!
• Common goal of all our actions is the clients
  maximum satisfaction!
• Our client approach focuses on people and
  processes and is results oriented!

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Our service Strategy Consulting

• Target To fulfill the
• needs of our clients!

New orientation on the market and market
positioning Expansion on new markets and
acquisition Development and implementation of
sales and marketing strategy Development and
implementation of HR strategy Controlling of the
strategy
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Our service Performance Management
PERFORMANCE MANAGEMENT SALES

1. Targets definition and sales controlling
2. Sales skills knowledge and acquisitional
behaviour
3. Sales channels roles ORGANI- SATION
2. Market strategy
1. 1. Implementation and communication
2. Administration and steering
1. Clients strategy
3. Results controlling
3. Sales training/ coaching
4. Sales steering
5. Provision/ benefit system
1. Analysis
2. Design
3. Implementation
12 months ( quick wins after 3 months )
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Our service Training and Coaching

• Training in small, highly efficient groups
  guarantees success!
• Analysis before and after the training (
  including testing ) monitors and controls the
  learning success!
• Areas of training sales training, marketing
  training, management training, soft skills
  training, project management training
• Individual and team coaching supports the
  learning proces and develops the employees
  potential to a maximum!
• Our specific coaching approach guarantees clients
  maximum satisfaction and success!

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Our service Change Management HR
Analysis and Tools
Strategy Consulting
Implementation Controlling
Potential analysis Development/ Assessment
Center HR Audit Single Assessment 360
Feedback Performance Check Structured Questionnair
e HR SWOT Analysis HR Proces Check
Development and implementation of compensation
and benefits systems Development
and implementation of internal trainer/coach syste
ms Development and implementation of training
systems, career systems, high potential progr.
Benchmark controlling Coaching Supervision Feedba
ck circles Milestones controlling HR
Testing Structured questionnaire HR indicator
analysis ( e.g fluctuation ) Motivation checks HR
Proces Check
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Our Service Project Management
Our project management is strategy oriented! Our
project management is people oriented! Our
project management is system oriented! Our
project management is proces oriented! Our
project management is result oriented!

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Our service HR Outsourcing

• We take care about all your HR activities
  recruitment, training and
• development, compensation and benefit
  policy, administration!

Recruitment

• Identify and select the right people

Training

• Train and develop their skills and potential

Compensation

• Offer your employees the right compensation and
  benefits to motivate them for maximum performance

Development

• Develop their career and show them opportunities

Administration

• Plan, organize and administer HR affairs in an
  optimal way

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TOP REFERENCE PROJECT

• ERSTE BANK UKRAINE Development and
  implementation of a training system for the bank
• Targets of the project
• Content development for proper product training
  (corporate and retail)
• Content development for professional sales
  training
• ( module system )
• Customer Care and Top Service training (
  corporate and retail )
• Content development for Credit Risk Management
  training
• Content development of basic legal training for
  employees of corporate centers and branch
  employees
• Integration of e-learning and standard training
  methods
• Coordination and steering of all training
  activities

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References
Banks
Insurances
Industry/FMCG
Media/Fares
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Profile Dr. Jörg Petzold
Dr. Petzold is an active member of the Rotary
Club Praha Staré Mesto

• European School of Management Paris Oxford -
  Berlin
• International studies with focus on marketing,
  sales and human resources
• Degrees Dipl. Kfm. , DGM, EMIM
• Technical University Brno entrepreneur faculty
  PhD.
• Career key dates 1994 Assistant of the HR
  Director of KB
• 1995
  1997 HR Director of Creditanstalt
• 1997
  2007 Managing Director of CEMAC
• Key Projects Project Manager for the Retail
  Training Transformation of CS
• Project Manager
  for the development of the training department of
• tavební
  Sporitelna Ceské Sporitelny
• Project Manager
  for the development of the training system for
• ERSTE BANK
  UKRAINE
• Books The ( Un-)satisfied client our
  goal? Grada 2006

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CEMAC PHILOSOPHY

• Our clients are our friends and we treat them as
  friends!
• We trust our clients and they trust us!
• We are here to help our clients!
• Our clients are not one of the reasons, why we
  are here, they are the only reason, why we are
  here!
• Our clients success means our success!

CEMAC MEANS SUCCESS WWW.CEMAC.CZ