Maestro Roadside Assistance

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Powered by
www.EthosPersonalAssistance.com
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What is For Your Dealership
A State of the art marketing and customer
retention tool.
Provides added value to every vehicle with no
pre-load cost, no inventory and no equipment.
A unique tool that enhances FI performance by
unlocking your customers on the spot.
Capture valuable customer information from those
who bought AND those who didnt.
www.EthosPersonalAssistance.com
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Add the Many Benefits of
Additional MyStar Support Benefits
AND Generate PROFIT!
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What Does Do For Your Customers?
Ethos is the Ultimate Personal Assistance Service
that allows your prospects and customers to
receive

• Anything

• Anytime

Hello Mrs. Williams, Thank you for calling YOUR
DEALERSHIP NAME Personal Assistance. This is
Amanda. How may I assist you today?

• Anywhere

YOUR
All in Dealerships Name!
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What Your Customers Can Ask For
Anything Else You Can Imagine
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And We Mean Anything!
My Uncle just passed away and wanted to be
cremated and his ashes placed in a John Deere
cookie jar. Can you find me one immediately.
My son just put gum in my daughter's hair. How
can I get it out without cutting her hair?
I am stuck in the stairwell of my hotel and
cant get the doors to open. I am claustrophobic.
Can you please call security and have them come
get me?
I am traveling into Canada with my vehicle
through the border in Michigan. Do I need a
passport or can I just use a drivers license?
My wife an I are trying to settle a dispute.
Can you find out if there is any truth to the
notion that there are more crimes committed
during a full moon?
3410 Midcourt 119 Carrollton, TX 75006
972.590.1949 www.MyStarAuto.com
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Call Center Data

• Call center is owned, managed and operated in the
  U.S.A.

• Live 24/7/365 support handling thousands of daily
  requests

• Full time quality control agents monitor,
  critique and score all calls.

• Average length of calls 148.

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Provides Instant Added Value To Every Vehicle
Place On Every Vehicle On the Lot
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Provides Instant Added Value To Every Vehicle
and Every Vehicle In Your Showroom
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Issuing a Package to Customers is EASY!
ALL YOU NEED TO ISSUE ANY PACKAGE IS
Name
Cell Phone
Email address (optional)
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Activate Your Customers On The Spot
Your Customers Will Receive a Text Message Within
3 Seconds of Issuance!
John, Welcome to DEALERSHIP NAME Personal
Assistance. Call [phone] from this phone
to get Anything, Anywhere, Anytime!
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Unlock Your Customer
Your customer can begin using YOUR personal
assistance service
IMMEDIATELY!
Hello Mrs. Williams, Thank you for calling YOUR
DEALERSHIP NAME PERSONAL ASSISTANCE. This is
Amanda. How may I assist you today?
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An Instant Welcome Email
All Emails Include A V-Card Attachment That Will
Insert Your Dealerships Information Into Their
Contacts on Their Computer or Smart Phone
V-Card Attachment
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Dealership Info is Entered Into Recipients
Contacts
All Your Dealerships Contact Information is
Instantly Added Into Your Customers Contact
Database
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Generate Profits with Upgrades
MyStar recommends a retail price of for the
second 1 year package OR Give it away with any
other purchase in FI
199.00
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Sell Companion Plans
1-Year Companion Plans Are Available for Everyone
in the Family
Super Moms
TEENAGERS
Parents
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Online Customer Activation Agreement
Activation form notifies customers about ALL
upgrades
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Follow Up Notifications After the Sale
You Can Use The Follow-Up Text Message Feature to
1st Day
12th Day
Thank Your Customers For Their Purchase OR Impro
ve CSI Scores By Recognizing Potential Failed
Surveys From Unsatisfied Customers
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Send Out Monthly Text Messages and Emails
The Ethos Program allows for a monthly text
message to be sent to all the customers on the
program customized to your specifications
Inclement Weather Notifications
Oil Change Specials
New Vehicle Arrivals
Dont forget the new 2010 Ford Mustang will hit
our showrooms this upcoming Wednesday. Be one of
the 1st people to own one. 214-555-1212
There is a thunderstorm approaching the Miami
area. Come by NOW to DEALERSHIP NAME FOR a 10
wiper blade change. 214-555-1212
DEALERSHIP NAME is performing oil changes for
only 19.95 this weekend only. Call for an
appointment Today! 214-555-1212
All text messages come with opt out instructions
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(No Transcript)
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What about the customers who DID NOT purchase a
vehicle?
Additional MyStar Support Benefits
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Capture Valuable Contact Information
Additional MyStar Support Benefits
By issuing them a Walk-in package, you instantly
capture their valuable contact information
Automated customized follow-up notifications will
begin.
Lead reports allow for precision text message
marketing campaigns
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Activate Qualified Leads On The Spot
Your Customers Will Receive a Text Message Within
3 Seconds of Issuance!
John, Thanks for visiting DEALERSHIP NAME. Your
Personal assistance is active. Call (866)
519-5237 from this phone to get Anything,
Anywhere, Anytime!
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Automated Follow-Up Notification System
You can completely customize the content and the
of up to 3 text
messages that get to delivered to the customer
after they leave your dealership!
delivery days
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Send Targeted Messages to Walk-In Customers
Send customized text messages and emails to
individual qualified customers who received a
walk-in package.
Bill, If you buy the red truck you saw by 8pm
tonight, Ill give you 500 more for your
trade-in.Call James 214-555-1212
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Interesting Marketing Facts
Only 22 of emails are opened within 24 hours
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Additional MyStar Support Benefits
1 Month Packages Are Also Available for Service
Drive
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Instant Service Text and Email
Thank your customers for their patronage to your
service department.
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Follow-Up Customized Service Notifications
Follow-up notifications can be set to any future
date.
Generate additional revenue through increased
ROs by sending customers automated service
reminder notifications.
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Customized Lead Reports
Leads reports available for each employee who
gives out Walk-In or Service packages
Allows for detailed notes about potential
customers.
Reports printable by individual salesmen for
Save-a-Deal meetings.
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Dealer Support
Additional MyStar Support Benefits
Dealership Gives Away Packages at www.EthosPersona
lAssistance.com
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Dealer Support
Additional MyStar Support Benefits
Online Tutorial for Every Process
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Sales Support
Additional MyStar Support Benefits
Sales Hand Out
Window Sticker
Front
Back
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Sales Support
Additional MyStar Support Benefits
Tent Card
Customer Information Card
For a Small One-Time Fee, Ethos Will Customize
All Materials To Your Dealership
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Remittance
Monthly Electronic Invoice Emailed To Your Choice
of Recipients
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Commissions Report
You choose the employees who receive commission.
You decide which packages are commissioned.
You decide the commission amounts.
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Additional MyStar Support Benefits
Packages
1 Year/360 Minutes of the Ethos Service With
Every Vehicle Purchased
An Additional Complimentary 1-Year Package That
Can Be Can Be Given To Someone Else or Used To
Increase the First Package to 2 Years!
Free Unlimited Walk-In Packages
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Supported Clients
YOUR NAME HERE
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Get the Magic of
NOW!
The most innovative
automotive product EVER!
www.EthosPersonalAssistance.com