Promoting civility in Your workplace

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Promoting civility in Your workplace
communityThe change starts with you

• Veronica Hipolito
• CCC Employee Development Day Spring 2009

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(No Transcript)
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Groundrules

• Participate
• Be respectful
• Honor peoples stories
• Be honest
• Confidentiality

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Objectives

• Begin journey to self-awareness
• Understand the following key concepts
• Biases
• Privilege
• Bystander Behavior

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SELF AWARENESS

• The aim of life is to live, and to live means to
  be aware, joyously, drunkenly, serenely, divinely
  aware. Henry Miller

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Stereotypes Your World View

• What shapes our world views of others
• Family
• Society
• Life experiences
• Others you can think of?
• What is the impact of stereotypes in our
  interactions with others
• At work
• In your personal life

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Bias and Prejudice

• How do you define these terms?
• Whats the impact when you dont pay attention to
  your biases?
• Your inside voice
• Your perception of a situation
• Effectiveness in problem solving
• Customer service
• Approachability
• Power of words

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Privilege

• Our chief usefulness to humanity rests on our
  combining power with high purpose.
• --Theodore Roosevelt

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Privilege

• We all have privilege
• Education
• Race
• Income
• What else can you think of?
• The key is to acknowledge your privilege and how
  you impact others
• Understand how lack of privilege may impact
  others than you

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Bystander Behavior

• Progress is impossible without change, and those
  who cannot change their minds cannot change
  anything. George Bernard Shaw

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What is bystander behavior?

• Individuals who are concerned with a behavior
  but dont act on their concern. --Alan
  Berkowitz
• Why
• Assume someone else will address it
• Social norms
• Uncomfortable

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Strategies to Address Behavior

• Six steps to Speak Up from the Southern Poverty
  Law Center Teaching Tolerance Program
• Be ready
• Identify the behavior
• Appeal to principles
• Set limits
• Find an ally/be an ally
• Be vigilant

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Resources

• www.tolerance.org
• http//sjti.org/resources.html