An introduction to usability for library web managers - PowerPoint PPT Presentation

About This Presentation
Title:

An introduction to usability for library web managers

Description:

Find the phone number for the reference desk. Task: Find contacts' Find out if book Easy way to stop smoking' is in stock, and reserve. Task: Find books' ... – PowerPoint PPT presentation

Number of Views:18
Avg rating:3.0/5.0
Slides: 12
Provided by: saraha5
Category:

less

Transcript and Presenter's Notes

Title: An introduction to usability for library web managers


1
An introduction to usability for library web
managers
  • Sarah Agarwal
  • Consultant Project Manager
  • Internet Development group (ID)

2
  • What Im going to cover
  • what is usability?
  • a live usability test!
  • two quick case studies
  • about us

3
What is usability?
Definitions
What do users want to use library websites for?
MLANET example Is this really relevant for
non-commercial sites? The government thinks so
4
Statistics
  • (old) 1997 Forrester Research audited 20 major
    sites, finding 51 compliance with simple Web
    usability principles such as is the site
    organised by user goals?
  • (new) 60 of government websites in need of
    immediate attention

5
Quick usability test
  • Three tasks
  • Find the phone number for the reference desk.
    Task Find contacts
  • Find out if book Easy way to stop smoking is in
    stock, and reserve. Task Find books
  • Audience suggestion????
  • Test on 3 random libraries

6
Quick case studies
  1. BBC Research Central

2. Kansas City Public Library
7
Kansas City Public Library
  • Techniques used
  • Log analysis
  • Cognitive walkthrough
  • User testing

8
More techniques
  • Focus groups, surveys and chats
  • Usability evaluation
  • Competitive review
  • More advanced techniques
  • Card-sorting
  • Eye-tracking
  • You only need to get 5 users!

9
About us - ILRT
  • www.ilrt.bris.ac.uk
  • digital libraries
  • e-learning
  • digital imaging
  • Internet Development (ID) - consultancy
  • semantic web

10
About us - ID
  • Consultancy arm www.ilrt.bris.ac.uk/id
  • Web application development
  • Content Management Systems, portals, booking
    systems, online survey technology
  • Websites
  • Graphic design
  • Usability and accessibility
  • E-learning applications

11
Questions?
Write a Comment
User Comments (0)
About PowerShow.com