Keeping in Touch with Your Customers

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Keeping in Touch with Your Customers
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System Architecture
Caterpillar Neutral Network
Supplier Firewall/ Cat E-Mail Server
Caterpillar Internal Network
ORBCOMM
Network Control Center
Caterpillar Mailbox System
16K/64K Frame Relay Connection
Product Link Server
Caterpillar / Dealership
LEO Satellite
Corporate Enterprise Mailbox System
CPLS-PC Client
AS/400
Dealership/Customer
E-Commerce Web Server
Web Browser
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PL-101 Features

• Service Meter Hours
• Once a Day
• Location Reporting
• Four times a Day
• Direct Interface with Mapping Programs
• Directly Updates DBS SMU File

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PL-201 Features

• All Features of PL-101
• PLUS
• CAT DataLink Connectivity
• Four Sensor Inputs (Digital - Switch Type)
• Total Fuel Consumption (If available from the
  ECM)

• Email/Pager Alerts (Inferfaces with DBS
  Function)
• Maintenance Mode
• Product Watch
• Data Module Maintenance Indicators

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Web Application

• Web Application Phase 1 (Pilot - Sept. 2000)
• View Data
• Mapping
• Reports
• Web Application Phase 2 (1st Qtr. 2001)
• Outbound Commands
• Product Watch Functionality
• Web Mapping Features
• Additional Reporting

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Mapping Software DeLorme Street Atlas USA
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DeLorme Mapping Street-Level View
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Product Link Costs

• PL101 (p/n 1929109)
• Hardware/Software - 1,113.00
• Installation Labor 300, Plus Travel Time
• Monthly Service Charge - 25/month

• PL201 (p/n1803835)
• Hardware/Software - 1,700.00
• Installation Labor 300, Plus Travel Time
• Monthly Service Charge - 25/month

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