PASSPORT to Excellence

1
PASSPORT to Excellence A Training Program to
Encourage Active Learning

• Technical Services
• Resource Delivery Services (RDS) overview
• Special Collections
• Processing overview
• Copier and scanner training
• How to use the telephones effectively
• Adobe Contribute for web pages

• Create working group to develop and implement an
  internal training program.
• Review staff training literature.
• Develop a staff training proposal that involves
  all staff.
• Review proposal with librarys administrative
  team.
• Solicit input from supervisors and staff.
• Incorporate feedback into the program.
• Plan for short, small group training sessions
  with follow up exercises.
• Develop the Passport to Excellence as a physical
  notebook that holds notes, exercises, and
  certificates for sessions attended or taught.
• Kick off the program with a required session with
  an introduction to the program, a discussion of
  classes and a notebook decorating contest.
• Offer incentives for participation with a prize
  drawing at the conclusion of the trial period.
• Classes taken and taught will be included in
  annual evaluations.
• Evaluate the program at six months and one year.

• Reference
• Effectively searching PubMed
• MeSH
• CINAHL
• Web of Science
• Other useful databases
• New OVID interface
• RefWorks
• Yahoo Messenger (used by desk staff to request
  reference staff help)

Develop a plan that would cross-train staff, be
customizable, involve all staff as teachers and
students, and support active learning.
General -Coffee Break talk with 3
co-workers -Journal Club -Tours for new staff
members
Conclusions -Staff enjoyed their folder making
session. -Staff in all departments are thinking
of sessions that they can teach. -Supervisors are
pleased to have a selection of instructors for
skills they wish their staff to
acquire. -Librarians are pleased to have staff as
students for to test classes being developed.

• Public Service
• - Using circulation system (ALEPH)
• - Uncommon or odd ALEPH tasks
• - CHEC tour (Community Health Education Center)
• Collections overview
• Multimedia equipment
• Hunton Learning Center (remote computer lab)
  procedures

Margaret Henderson, Research Services
Librarian, Kris Hughes,Education Services
Librarian, Teresa Knott, Director and Associate
University Librarian, Mary Jane Green,Library
Specialist.
Tompkins-McCaw Library for the Health
Sciences509 North 12th StreetPO Box
980582Richmond, VA

• Web 2.0
• -Blog learn to use Movable Type and contribute
  to TML blogs (staff or public)
• Wikis learn to use WikiMedia and add content
  to staff wiki
• Facebook Flickr
• Screencasting and web casting
• Keeping up to date RSS feeds Google Reader