Staff Questionnaire Benefits Realisation

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Staff Questionnaire Benefits Realisation

• Bradford South West
• Primary Care Trust

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Question 1Please represent on the scale below
how you feel partnership working and inter-agency
relationships have altered since the
implementation of SAP
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Additional Comments

• Community Nurse
• Feel relationships are strained as other
  professionals do not commence documentation The
  dont have time. Is what is stated to nursing
  staff!
• Specialist Nurse
• Had close ties with other agencies had pathway
  development days
• Social Services
• Different relationship for co located staff.

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Question 2On the scale below, indicate how much
more of a holistic assessment is undertaken
using the Single Assessment Process as a
replacement for previous assessment processes. (5
Truly holistic, 1 Not holistic
5
Additional Comments

• Community Nurse
• Too lengthy, visually unclear. Repeated multiple
  times. Different agencies not keeping notes at
  patients homes.
• Too much of an importance to get paperwork done,
  things could be missed.
• SAP not always filled in by other services.
• Not used appropriately by other agencies.
• Not user appropriate information is not shared
  with other agencies.
• Areas of SAP not always used by other members of
  MDT.
• Specialist Nurse
• None of the questions asked (apart from pets)
  were part of assessment. Help with admission
  avoidance?
• Social Services
• Previous assessments undertaken were also
  holistic including health and housing etc.

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Question 3Do you feel there is a greater
consistency in goal setting for clients assessed
using the single assessment process, e.g. using
the summary of needs, and care planning tools?
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Question 4Has using the Single Assessment
Documentation made you more likely to consider
services that promote independence e.g.
intermediate care services
8
Additional Comments

• Community Nurse
• Collaborative working between D.N. service and
  social workers gave me a better insight into
  services available.

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Question 5Please indicate below how much you
agree with the following statementThe Single
Assessment Process has provided a comprehensive
framework for assessment, care planning and
information sharing for people experiencing long
term conditions
10
Additional Comments

• Community Nurse
• Too lengthy, visually unclear. Not uniformly
  filled in. Needs condensing and refining.
  Multiple sets in patients homes.
• Too much paperwork to get through.
• Not everyone filling it in.
• Too big to read through needs to be more
  concise
• It doesnt work as other MDT do not fill in or
  take back to the office.
• Specialist Nurse
• This main benefit that info is in the house and
  all write in it.
• Social Services
• If the process is used correctly and the
  information is shared.

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Question 6Please indicate below how much you
agree with the following statementImplementatio
n of the Single Assessment Process has provided a
common assessment and care planning language
across primary, secondary and intermediate tiers
to break down barriers to sharing information to
sharing information across the whole system
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Additional Comments

• Community Nurse
• Reluctance to share and commence assessment
• Other agencies dont use it much, if they do it,
  it isnt always in the patients home. Difficult
  to get to. Multiple sets filled in by different
  agencies.
• Feel it has worked well with social services but
  there are still some intermediate and secondary
  care settings that require more work and a better
  understanding of SAP
• Not noticeable at present
• D.N. team do not get any assessments from other
  agencies.
• Not everyone is implementing.
• Secondary care services not using SAP files not
  completed by other professionals.
• Other MDT do not share.
• Specialist Nurse
• Still have problems when patients in secondary
  care, secondary care seem reluctant to complete
  SAP documentation or SAP documentation goes
  missing.
• continued

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• Social Services
• Although parts 1-3 or more are often completed
  Summary and Care Planning is often neglected.
• Agree it has helped a little but a lot more work
  needs to be conducted around implementing and
  sharing of the information.

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Question 7Since the implementation of the Single
Assessment Process, how would you describe the
amount of duplicated assessment across different
sectors
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Additional Comments

• Community Hospital
• We duplicate M.D.T and SAP notes quite a lot. To
  ensure full information is available to other
  agencies we are having to photocopy general
  notes.
• Community Nurse
• Multiple sets in peoples homes. Repetition
• Patients ending up with 2 sets of notes.
• SAP getting lost or not following the patients
  when they move
• Work is duplicated be other agencies.
• Work often duplicated by others i.e. social
  services keep files on computer.
• Work duplicated as social services and nursing
  notes need all info.
• Specialist Nurse
• Social services has to complete their own contact
  assessment, nursing assessment is duplicated?

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Question 8Please indicate the benefit of having
details of patients care history, needs and
preferences readily available, including other
professionals involved (5 Great benefit, 1
No benefit)
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Additional Comments

• Community Nurse
• If they are left in home or filled in by
  MDT/hospital.

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Question 9Please indicate below how much you
agree with the following statementImplementatio
n of the Single Assessment Process will lead to
an increase in available and consistent
information which can be used to commission
future provisions to meet needs identified
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Additional Comments

• Community Hospital
• Also very few patients are admitted here with a
  SAP file which means admissions take around 1 ½
  hours to complete. Ok if youve nothing else to
  do.
• Community Nurse
• If others share and fill it in