Computer%20Supported%20Cooperative%20Work%20(CSCW)%20Datorst

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Computer Supported Cooperative Work
(CSCW)Datorstöd för samarbete

• Kursansvarig Kristina Groth

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Overview of the course

• credits undergraduate students 6, research
  students 5
• pre-requisits Human-Computer Interaction 2D1406
• lectures language, articles, topics
• laborations what, when, groups
• examination when, how

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What is cooperative work

• two or more participants involved in the same
  task
• sharing information
• communication
• coordination

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Example of cooperative work

• task write a report
• activity plan the report
• what to write
• disposition
• who does what
• important awareness of what the other is doing

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What is CSCW

• Bannon Schmidt a framework for approaching
  the issue of cooperative work and its possible
  computer support
• CSCW focus on understanding and thereby better
  supporting cooperative work
• Groupware software that supports groups, focus
  on technical problems

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Definitions

• the support requirements of cooperative work
  unite CSCW
• cooperative work long history in social science
• cooperative, collaborative, collective, and group
  work
• cooperative work the general and neutral
  designation of multiple persons working together
  to produce a product or service (Bannon
  Schmidt)

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Perspectives of CSCW

• strict constructionists focus on development
  of groupware
• loose constructionists focus on alternatives
  to traditional design
• social scientists focus on studying the use of
  cooperation and novel groupware applications

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Example of computer supported cooperative work

• task write a report on distance
• without computer support, for example regular
  mail or fax
• simple computer support, for example e-mail
• advance computer support, for example shared
  editor

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Basic concepts

• communication
• on-going or direct
• common ground
• affected by the medium
• collaboration
• sharing information
• group context
• awareness of others activities
• coordination
• compiling individual contributions

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Taxonomies

• Time/space matrix
• synchronous vs asynchronous
• same place vs different places
• CSCW applications
• message systems
• multi user editors
• computer conferences, etc

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Questions

• ?