NCSCT Vision, Workstreams

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NCSCT Vision, Workstreams Schedule of
Operations
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The NCSCT Vision

• Our vision is for the NHS Centre for Smoking
  Cessation and Training (NCSCT) to be a world
  class organisation that, through its training and
  resources, supports NHS Stop Smoking Services to
  become the best in the world and to give every
  smoker the greatest available chance of quitting
  successfully.

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The NCSCT Mission

• Our mission is for the NCSCT to promote
  excellence in the delivery of smoking cessation
  interventions and to reduce health inequalities
  by providing evidence-based training and
  professional development systems that result in
  cost-effective service delivery and optimal
  success rates for all smokers accessing NHS
  support, with special emphasis on interventions
  for smokers from high-prevalence communities and
  high risk groups.

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The NCSCT has been contracted by the Department
of Health to

• identify the competences required to deliver,
  manage and commission smoking cessation support
  in England
• develop and implement methods of assessment
  around these competences
• commission and provide training to enable staff
  to achieve and maintain the required level of
  competence
• develop a system for certification of stop
  smoking specialists and accreditation of training
  courses
• advise the Department of Health on issues
  relating to the Stop Smoking Services
• undertake research to support these aims

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To achieve these aims it will

• consult widely with key stakeholders
• establish a number of forums for regular two-way
  communication
• keep red tape to an absolute minimum and build
  on existing achievements
• use the most efficient and effective methods of
  assessment, teaching and learning that are
  available
• prioritise areas in most need of help to boost
  standards of care
• apply and develop the best available evidence
• harness the huge capacity and enthusiasm of the
  NHS Stop Smoking workforce to identify and
  disseminate best practice

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Key Performance Indicators

• Establish NCSCT (30/06/09)
• Establish communications with key stakeholders
  and outline strategy for stakeholder
  communications (30/06/09)
• Establish internal quality assurance programme
  (30/09/09)
• Have available results of Training Needs Analysis
  (30/09/09)
• Publish National Standards for training NHS
  workforce (31/12/09)
• Provide costed training plan for NHS workforce
  (31/12/09)
• Develop provisional exit strategy sustainable
  long-term programme (31/12/09)
• Pilot and evaluate training delivery (31/03/10)
• Establish methods for evaluating effectiveness
  and cost-efficacy of training (31/03/10)
• Commence training delivery (01/04/10)

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Key Performance Indicators

• Complete delivery of training (31/03/12)
• Establish accreditation systems for training
  courses and providers (31/03/12)
• Throughout the life of the project
• maintain communications with key stakeholders
• contribute to national policy as required and as
  appropriate

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NCSCT Work streams

• Competence development
• Training needs assessment
• Stakeholder engagement and communication
• Development of national training standards
• Development of online assessment system
• Training delivery and evaluation
• Internal quality assurance system
• Development of accreditation systems

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1. Competence Development

• Description
• The knowledge and skills competences for each of
  the main roles
• (commissioners, managers and practitioners)
  within NHS
• Stop Smoking Services will be identified through
  research
• evidence, expert consensus and stakeholder
  consultation.
• Benefits
• This will allow the NCSCT to
• identify training needs and target training
  provision for maximum impact
• inform service improvements
• lay foundations for the development of specialist
  training modules for
• specific populations and settings
• forge appropriate links with relevant
  professional frameworks (e.g. KSF)

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1. Competence Development (11 Treatment)
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2. Training Needs Assessment

• Description
• The NCSCT will undertake a training needs
  assessment (TNA) of staff from
• three key groups commissioners, managers and
  practitioners using
• Surveys
• On-line assessment
• Data from a range of key sources, including the
  Department of Health,
• the National Support Team for Tobacco Control,
  Regional Tobacco
• Policy Managers and Regional Development
  Managers
• Benefits
• The training needs assessment will investigate
  the knowledge, skills and attitudes of staff in
  the three groups and will identify development
  needs.
• This process will inform a costed training
  delivery plan that will achieve maximum impact in
  terms of improved service delivery and outputs.

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2. Training Needs Assessment
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3. Development of Online Assessment

• Description
• An online assessment (accessed via the NCSCT
  website) will be developed which will focus on
  the knowledge, skills and attitudes for relevant
  job roles. This will allow direct assessment of
  training needs in relation to practitioner
  competences.
• Benefits
• This will enable the NCSCT to
• analyse results against a number of criteria
• inform the preparation and ongoing reviews of
  the training needs
• assessment
• identify how existing gaps in knowledge and
  skills can be addressed
• for maximum impact on service delivery

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3. Development of Online Assessment
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4. Stakeholder Engagement and Communication

• Description
• A strategy will be produced to
• establish effective communication relationships
  with key national stakeholders
• develop a comprehensive Stakeholder Engagement
  and Communication Action Plan.
• establish effective communication channels (e.g.
  NCSCT website)
• Benefits
• Planned and proactive way of developing and
  maintaining good working relationships with
  organisations and individuals to allow the NCSCT
  to carry out its functions effectively
• A key indicator of the NCSCTs performance as an
  organisation
• Allows the organisation to respond to concerns
  and mobilise stakeholders to assist in carrying
  out the key functions of the NCSCT

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4. Stakeholder Engagement and Communication
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5. Development of National Training Standard

• Description
• Development and publication of national standards
  for training for the NHS
• Stop Smoking workforce. This work will
• build on the development of evidence-based
  competences
• be informed by existing HDA training standards
  and other relevant international standard setting
  documents
• involve collaboration with relevant stakeholders
• ensure proposed standards for learning outcomes
  are matched against relevant NICE guidance and
  other authoritative sources

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5. Development of National Training Standard

• Benefits
• Establishment of a consistent, competence-based
  approach to training for the NHS Stop Smoking
  workforce that is updated in line with research
  developments
• Wide recognition of the skills and expertise of
  the NHS Stop Smoking workforce
• Opportunities to forge collaborations with
  organisations and individuals worldwide to
  contribute to, and benefit from, advances in
  other countries
• Improved equity of service delivery across social
  and specialist groups in order to reduce health
  inequalities

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5. Development of National Training Standard
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6. Training Delivery and Evaluation

• Description
• Training delivery will be in two stages
• Stage 1 - online, mainly knowledge-based
  training. Successful completion will result in
  preliminary certification
• Stage 2 - face to face skills training.
  Successful completion will result in full
  certification
• Maintenance of competence and certification will
  be achieved via evidence of continuing
  professional development, regular re-testing and
  work-based assessments.
• Training delivery will be evaluated continuously
  in terms of the
• competences of trainers, process, outcomes and
  self-reflective practice.

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6. Training Delivery Evaluation

• Benefits
• The delivery and ongoing evaluation of
  consistent, evidence-based
• training programmes to the NHS stop smoking
  workforce will
• reduce variations in the quality and impact of
  service delivery
• increase opportunities for continuing
  professional development
• Enable commissioners to plan service development
  and
• delivery for maximum health benefit

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6. Training Delivery Evaluation
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7. Internal Quality Assurance System

• Description
• A strong internal quality assurance and
  management system is essential for
• the efficient and effective functioning of the
  centre. The NCSCT will
• use an internal peer review process
• engage in wider stakeholder consultation for key
  developments and publications
• establish a comprehensive QA and Management
  System in partnership with consultants from
  Exchange Supplies Ltd.
• aim to achieve ISO 90012008 registration prior
  to the roll-out of the training programme (by 1st
  April 2010)
• Benefits
• The establishment of a robust QA and Management
  System will
• ensure the provision of consistently high quality
  products and services
• ensure ongoing monitoring and audit of
  performance, allowing the NCSCT to maximise
  outputs and stakeholder satisfaction

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7. Internal Quality Assurance System
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8. Development of Accreditation Systems

• Description
• An appropriate accreditation body or bodies will
  be identified and an accreditation system will be
  developed that is linked, wherever
• possible, with existing systems and frameworks
  within Public Health and
• relevant provider networks.
• Benefits
• Accreditation and registration systems for
  trainers, courses and practitioners will help to
  
• Ensure wider recognition of an individual
  practitioners skills and expertise
• Provide improved opportunities for career
  development
• Ensure that minimum competency and ethical
  standards are met
• Provide protection for the public from
  substandard or unethical practice

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8. Development of Accreditation Systems
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NCSCT Timetable for 2009

• Establish effective communication relationships
  with important national stakeholders e.g. NICE,
  National Support Team, etc. and outline strategy
  (30th June)
• Establish internal quality assurance programme
  (30th September)
• Have available results of training needs
  assessment (30th September)
• Publish national standards for training for the
  NHS Stop Smoking workforce (31st December)
• Establish training course syllabus (31st
  December)
• Provide a costed training plan for NHS Stop
  Smoking workforce (31st December)
• Develop a provisional exit strategy and
  sustainable long-term programme (31st December)

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NCSCT structure
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NCSCT personnel

• Dr Andy McEwen (UCL) Director with overall
  responsibility for establishing Centre
  and ensuring its effective operation
• Prof Robert West (UCL) Co-director with
  special responsibility for research
• Prof Susan Michie (UCL) Co-director with
  special responsibility for assessment
  and evaluation
• Heather Thomson (NHS Leeds) Deputy Director with
  special responsibility for stakeholder
  engagement
• Nicky Willis (NCSCT) Chief Executive
• Lisa Cheung (NCSCT) Centre Manager
• Dr Sue Churchill (UCL) Research Associate
• TBC (NCSCT) Research Associate
• Paul Lambert (NHS Leeds) Health Improvement
  Specialist
• Hanna Kirby (NHS Leeds) Administrator
• TBC (NHS Leeds) Public Health Trainer

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NCSCT partners

• NHS Leeds Responsible for communication and
  stakeholder engagement
• QUIT (Steve Crone) Host for core staff and
  training provider
• Exchange Supplies Ltd (Nick Wilson) Responsible
  for quality assurance and website
• Prime R D Ltd (Lindsay Mitchell) Responsible
  for establishing maintaining
  systems for certification
• Birmingham University (Paul Aveyard) Providing
  advice on all aspects and particularly
  accreditation
• Southampton University (Lucy Yardley) Providing
  online platform (LifeGuide) for
  assessment and training
• Peter Hajek Training
• Gay Sutherland Training
• Jennifer Percival Training
• Hayden McRobbie Training

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• www.ncsct.co.uk