Title: Houston ASQ
1 ASQ Shaping the future..the new and the old
by BSI Management Systems
2Mike McFaddenAcct Dev. Mgr, SW USAbased in D/FW
MetroplexKy W. WhiteGlobal Accounts
Managerbased in Houston, TX near JSC
3Shapes of the future
4Products of the Future
Environment ISO 14001
Quality ISO90012000 QS-9000 / TS 16949 AS9000 /
AS9100 TL9000
Info Sec BS 7799
Business Mgmt System BSI IMS
H S OHSAS 18001
Customers BS 8600
Improvement ISO 9004
Risk BSI Risk Mgmt
Integrated Mgmt System Assessments
5How are changes initiated?
- Govt
- Quality
- Customers
- Industries
- Industries and associations
- Manufactures
6Changes
- New standards
- Derivatives of the existing
- Revisions to existing
7New
- RC 14001 and RCMS
- OHSAS-18001
- Benchmarking
- Greenhouse gas effects
- ISO10006 and PMBOK
- BS 7799
8Derivatives
- 14000 gt RC 14001 and RCMS
- QS9000 gt TS 16949
- ISO 9000 gt 13485 and AS 9100
9Revisions to the old
- ISO 9000 1994 family to 9K2K
10Questions
- Who has heard of ISO 14001?
- Who has implemented ISO 14001?
- Who has decided not to implement ISO 14001 RC
14001, or RC MS? - What about OHSAS 18001?
11Question
- Who is registered or in the process of
registration to which management system standard? - ISO 9000 or ISO 90012000
- ISO/TS 16949 or QS-9000
- ISO 14001
- RC 14001 or RC MS
- OHSAS 18001
12Introduction
- A dramatic shift in focus
- assessors
- customers
- Taken time to fully appreciate impact
13BSI Management Systems Profile
- Worlds 1st and largest registrar
- Full range of services
- Audit services
- Publication of standards
- Product testing and certification
- Training
- BSI clients include a significant number of the
Fortune 100 (82 are registered)
33 out of 82 have chosen BSI
14BSI Management Systems Profile
- Began in 1901 with royal charter under Queen
Victoria - First Management Standard
- BS 5750 became ISO 9001
- BS 7750 became ISO 14001
- many of the tech committees meet in BSI HQ in
Chiswick (London), England - ISO 9000 1987?1994?2000
15Client-Registrar Partnership
Assessment Approach
- Aid your success
- Assessments to bring added value
- Honest and thorough
- Non-adversarial
- Conformance vs. Effectiveness
- Help you move toward your goal
16Question
- What industries do we have represented here?
- Service
- Manufacturing
17ISO 9001 The Concept
Strategic Customer Requirements
Detailed
BMS Continual Improvement
Strategic Customer Satisfaction Deta
iled
Management
Resource
Measure Analyze Improve
Realize Product
Product
18A Process as a Turtle
19Risk
Financial
Operational
Environmental impact Health Safety Product
quality / liability Customer satisfaction Sustaina
bility
Profitability Financial reserves Debtors
creditors Business plans
20RISK ASSESSMENT
QMS - EMS - OHS
Review
ISO 90012000 TL9000 Rev 3.0 AS 9100 QS
9000 TS16949
ISO 14001 RC 14001 RC MS
Control
Tolerable risk?
Risk?
Hazards
Work Activity
21Exposure to financial operational risk
Potential return on investment
22RISK LEVEL ESTIMATOR
Immediate Action!
Second Priority
Third priority
23Our Goal for you!
Potential return on investment
Exposure to financial operational risk
24What is RC 14001?
- ISO 14001 additional requirements for chemical
producers - Developed by American Chemistry Council (ACC)
- Part of ACCs Responsible Care initiative
25Why was it developed?
- Seen as tool for ACC members that are required to
gain ISO 14001 certification and want to build on
Responsible Care.
26RC 14001 and Responsible Care
- RC 14001
- All ISO 14001 elements plus Responsible Care.
- Follow ISO audit process.
- Registrars conduct audits.
- RC training for auditors.
- Company selects sites based on business needs.
- Encourage public participation.
- Option under larger ACC certification
requirement. - Accredited by US Registrar Accreditation Board.
- RCMS
- All Responsible Care elements.
- More flexibility than ISO process.
- Audit providers not restricted to registrars.
- RC training for auditors.
- More flexibility than ISO process.
- Encourage public participation.
- Sample of member company facilities.
- Recognition by ACC.
27RC 14001 vs ISO 14001
- Each clause in ISO 14001 has additional
requirements covering - Responsible Care
- Health and Safety
28Responsible Care Seven Codes
- Community awareness and emergency response
- Distribution
- Employee health and safety
- Pollution prevention
- Process safety
- Product stewardship
- Security
29RCMS REQUIREMENTS
- Work with others to resolve problems associated
with past handling and disposal practices - Assist in the development of responsible laws,
regulations and standards that safeguard the
community, workplace and environment - Encourage others to practice Responsible Care
30Integrated management system
- Why Integrate?
- Efficient use of resources
- Efficient use of personnel
- Efficient use of
- What are the risks of Integration?
31Integrated management system
- What does an Integrated look like?
- Integrated audit
- Team of assessors with skills to cover gt1 system
- Integrated management system
- Goes far beyond
- Policy
- Management Review
- Documentation
- Records
- Corrective and Preventive Action
- Internal Audits
32Management System Integration
- Integration? Do you qualify?
- Site Activities - Substantially the same?
- Are these Activities Centrally Integrated?
- System Documentation and Changes
- Management Review
- Customer Complaints
- Evaluation of Corrective Actions
- Internal Audit Planning Evaluation of Results
33Global Perspectives
RegistrationProducts The Future
34New Product Development
ISO 90042000
Future BSI Management Assessment covering all
aspects and stakeholders.
Future BSI Assessment Services Supporting
Stakeholder Satisfaction Corporate Governance,
Sustainability (Triple Bottom Line- Economic,
Social, Environmental)
BS 7799 Information Security
OHSAS 18001 Health and Safety
BSI Risk Management Assessment and Rating (CAP)
Stakeholders Involved
An organization may adopt all or any combination
of these Standards in any order.
ISO 14001 Environment
ISO 90012000 Quality
Increasing Aspects Covered
35Evolving Company Management
Environment
Quality
Information Security
Business Management System
Customers
Health and Safety
Improvement
Risk
36Products of the Future
Environment ISO 14001
Quality ISO90012000 QS-9000 / TS 16949 AS9000 /
AS9100 TL9000
Info Sec BS 7799
Business Mgmt System BSI IMS
H S OHSAS 18001
Customers BS 8600
Improvement ISO 9004
Risk BSI Risk Mgmt
Integrated Mgmt System Assessments
37Business Requirement
Business Result
38BSIs View of the World
39BSIs View of the World
How to Organize for Service Consistency
3 Global Hubs EMEA, Asia, Americas
Assessments in 115 countries
40BSI Main Offices
3 HubsEMEA, Asia, Americas
Offices located in more than 90
countries Assessments are done in more than 115
countries
41For More Information
- Go To WWW.bsiamericas.com
- Purchase Standards
- Stay Current with New Standards
- Updated Daily
- Ask an Expert?
- Just for Customers
- 40,000 member network of clients
42Mike McFaddenAcct Dev. Mgr, SW
USA571-243-0397Ky W. WhiteGlobal Accounts
Manager571-216-9604
43On behalf of BSI thank you most sincerely for
the opportunity to present to you today