People Strategy

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People Strategy
Paul Turner 9th February 2006
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People Strategy Development
People Vision To equip our people with the
skills, knowledge and behaviours to deliver
competitive advantage.
Reward/ Recognition
Leadership Development/ Succession
Performance /Competency Management
People Division Restructure
Business Excellence Culture
Training and Development
Recruitment and Selection
1999 to Present
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Cultural Vision
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People Vision
Maximising the mutuality return per FTE
PROFIT
Great people delivering great products and
service to achieve great profit/mutuality
returns
PRODUCT
PEOPLE
2/3 products per customer
Multi-skilled, empowered, qualified
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People Strategy Alignment - S Curve
Profit
Mutuality Dividends
Sustainable Growth and Profit
Customer Loyalty
Products
Great Products, Services and People
Coach and Development
Reward and Recognition
People
Attract and Retain
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2007 Roadmap Strategy People Division
Mar 06
Mar 07
Mar 05
Mar 04
People Vision
PROFIT
Great People delivering great products and
service to achieve great profit/mutuality
returns
People Support
PEOPLE
PRODUCT
As Is
People Development
People Excellence
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People Strategy
People Development

• Business Focus Learning
• Attitudinal Based Training
• Blended Learning Delivery
• Results and Impact
• People Leadership

People Support
People Excellence

• High Performance Management
• Employee Relations/Environment
• Diversity Equality
• Mergers Acquisitions
• Reward Recognition (Pensions/Equal Pay)

• Employee Feedback
• Benchmarking People Performance (IiP, ISO)
• People Strategy Development
• Cultural Integration
• Business Excellence

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People Strategy
People Development

• Business Focus Learning
• Attitudinal Based Training
• Blended Learning Delivery
• Results and Impact
• People Leadership

People Support
People Excellence

• High Performance Management
• Employee Relations/Environment
• Diversity Equality
• Mergers Acquisitions
• Reward Recognition (Pensions/Equal Pay)

• Employee Feedback
• Benchmarking People Performance (IiP, ISO)
• People Strategy Development
• Cultural Integration
• Business Excellence

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2007 Roadmap Strategy People Division
Mar 06
Mar 07
Mar 05
Mar 04
People Vision
PROFIT
Great People delivering great products and
service to achieve great profit/mutuality
returns
People Support
PEOPLE
PRODUCT
As Is
People Development
People Excellence
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2007 Roadmap Strategy People Division
Mar 06
Mar 07
Mar 05
Mar 04
People Vision
PROFIT
Great People delivering great products and
service to achieve great profit/mutuality
returns
People Support
PEOPLE
PRODUCT
As Is
People Development
People Excellence
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Leadership DevelopmentGrowing our own Leaders

• Unearthing the diamonds
• Gap analysis
• Integration
• Ownership
• Range
• The Way We Lead Programme
• Succession Management
• Acceleration skills pools
• Talent Management Group

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Acceleration Skills Pool
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Talent Management Group
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People Strategy
People Development

• Business Focus Learning
• Attitudinal Based Training
• Blended Learning Delivery
• Results and Impact
• People Leadership

People Support
People Excellence

• High Performance Management
• Employee Relations/Environment
• Diversity Equality
• Mergers Acquisitions
• Reward Recognition (Pensions/Equal Pay)

• Employee Feedback
• Benchmarking People Performance (IiP, ISO)
• People Strategy Development
• Cultural Integration
• Business Excellence

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PEOPLE SUCCESS INDICATORS
People Support
People Development
People Excellence
MEASUREMENT
Perception Indicators
Performance Indicators
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People Strategy Performance Indicators
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People Measurement
Top 100 Companies
Nine Factors
Benefits
On-Line Culture
Corporate Conference
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9F People Satisfaction Trend
3.9
3.8
3.7
3.6
3.5
3.45
3.4
3.4
3.35
3.3
3.3
3.2
3.2
3.1
3.1
3.0
2.9
2.9
1999
2002
2004
2003
2000
2001
2005Apr
2005 Dec
IiP Benchmark
WBBS Score
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Create a compelling employee proposition

• Why would I want to work anywhere else?!

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