NETWORK PLANNING TASK FORCE

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NETWORK PLANNING TASK FORCE
SUMMER FOCUS GROUP SESSIONS SETTING THE AGENDA

• August 16, 2004

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MEETING SCHEDULE FY 05

• Summer Focus Groups
• July 19
• August 2
• August 16
• Fall Meetings
• September 20 Review Current Status
• October 04 Operational Discussions
• October 18 Strategic Discussions
• November 01 Strategic Discussions
• November 15 Strategic Discussions
• November 29 Strategic Discussions
• December 6 Consensus/Prioritization/Rate
  Setting

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NPTF FALL 05 MEMBERS

• Mary Alice Annecharico / Rod MacNeil, SOM
• Robin Beck, ISC
• Chris Bradie/Dave Carrol, Business Services
• Chris Field, GPSA (student)
• Cathy DiBonaventura, School of Design
• Geoff Filinuk, ISC
• Bonnie Gibson, Office of Provost
• Roy Heinz / John Keane, Library
• John Irwin, GSE
• Marilyn Jost, ISC
• Deke Kassabian / Melissa Muth, ISC
• Doug Berger/ Manuel Pena, Housing and Conference
  Services
• Robert Helfman, Budget Mgmt. Analysis
• Dominic Pasqualino, OAC

• Kayann McDonnell, Law
• Donna Milici, Nursing
• Dave Millar, ISC
• Michael Palladino, ISC (Chair)
• Dan Shapiro, Dental
• Mary Spada, VPUL
• Marilyn Spicer, College Houses
• Steve Stines / Jeff Linso, Div. of Finance
• James Kaylor, CCEB
• Ira Winston / Helen Anderson, SEAS, SAS, School
  of Design
• Mark Aseltine/ Mike Lazenka, ISC
• Eric Snyder, Vet School
• Brian Doherty/John Yates, SAS
• Richard Cardona, Annenberg
• Dan Margolis, SEAS(student)
• David Seidell, Wharton

New Members
4
NPTF FY 05 Progress to Date

• Challenged and reaffirmed NPTF process
• Refreshed NPTF principles
• Updated FY 05 09 planning assumptions
• Prepared 5 year NT budget
• Held 3 summer focus groups and many 1-1 meetings
  with schools/center computing directors to get
  customer feedback.

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Todays NPTF Agenda

• Review of FY 2005 2009 budget assumptions
• Setting the Fall agenda

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NPTF Revised Principles

• Many Penn investments and operations are
  dependent upon the viability, accessibility and
  security of the Network. ISC maintains close
  alignment with University academic, research and
  business strategies.
• Customers and ISC work as partners when making
  decisions, insuring flexibility to accommodate
  business needs and changing technologies. Using a
  continuous process improvement approach, we seek
  maximum cost-effectiveness and a high degree of
  customer satisfaction.
• Customers and ISC are proactive in identifying
  strategic directions and emerging technologies
  and encourage the retirement of obsolete services
  and systems to insure that we remain competitive
  with our peers and industry.

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NPTF Revised Principles (Funding Model)

• The costs are visible for data, voice and video
  services and their associated components, showing
  a 5-year view of budgets and planning
  assumptions. Aggregate service rate increases are
  targeted at 0-2 maximum yearly, determined in
  conjunction with the NPTF.
• The funding model is rational from both a
  customer and ISC perspective and is measurable in
  terms that are meaningful to the customer.
• All operating expenses (business continuity,
  planning, support, security) are included in the
  funding model.
• The funding model is demand-based.
• The funding model should be simple in order to
  minimize overhead costs and to allow for ease of
  budgeting and understanding.

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Planning Assumptions FY 2005-09

• 5 year phase-out of allocated monies (2.317M) to
  occur from FY2003-07.
• Telecommunications surplus, operating
  efficiencies and increased costs to offset
  allocated cost phase out.
• Aggregate PennNet, Telecommunications and Video
  service rate increases projected at 0-2 maximum
  yearly, determined in conjunction with NPTF.
• No rate increases for existing Telecommunications
  and Video services in 05, except PVN.
  www.upenn.edu/computing/isc/networking/rates/
• FY2005-09 budget assumes Next Generation PennNet
  project averages 630K/year. Funding source is
  Telecommunications surplus.
• NT total expense budget increases from 22M in
  FY 02 to only 23M in FY 09, an average
  increase of about ½ per year.
• Excellent bandwidth management techniques
  combined with a good Internet strategy have eased
  the pressure on developing tiered network
  connectivity options. However, this will
  continue to be explored and evaluated as the
  need/opportunity arises.

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Planning Assumptions FY 2005-09 (Continued)

• Security concerns are a high priority as various
  viruses and worms have reduced Penns
  productivity levels. These concerns constituted
  a significant portion of the FY 04 NPTF
  discussions.
• ISC provided one-time funding to support these
  critical security issues in FY 04.
• ISC received supplemental security funding for
  students from various sources.
• Wireless is a strategic technology for Penn.
• ISC provided one-time funding to support
  centralized wireless authentication.
• Schools to provide MAC address to PennKey
  authentication conversion costs.
• Public wireless and central pool classroom
  wireless IP addresses subsidized by the central
  service fee monies. FY 05 estimate is 500-1000
  subsidized IPs.
• Wireless support costs for TSS are part of the
  service delivery.

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Planning Assumptions FY 2005-09 (Continued)

• Separate SLAs for College Houses and GreekNet for
  maintenance and bandwidth.
• For FY2005 College House students will continue
  to be billed indirectly as part of housing fees
  for baseline PennNet and Penn Video Network
  services.
• Building entrance and router equipment are on a
  four-year replacement cycle.
• Closet electronics and network servers are on a
  three-year replacement cycle.
• NT will run a fiscally self-sufficient Internet2
  GigaPoP (MAGPI). One component of our MAGPI
  strategy is to help lower Penns I2 costs.

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Planning Assumptions FY 2005-09 (Continued)

• The CSF will subsidize approximately 850 wired,
  public lab connections that have computers
  attached in FY2005.
• The growth rate in IP addresses from the
  schools/centers is projected to increase by 1000
  in FY2005 and 800 per year from FY 2006 09
  (ASC).
• The growth rate in ISC managed wallplates from
  schools/centers is projected to increase by 600
  per year from FY 2005 09.
• To retain and recruit appropriate NT IT staff,
  3 compensation has been budgeted to include
  annual performance increases, equity increases,
  bonuses, promotions and reclassifications from
  FY2007 09. (2 in FY 2005 and FY 2006)
• In FY2005 a 53 overhead rate was projected to
  cover costs of benefits, rent, training,
  computers, telephones, etc.
• The NOC will not be physically staffed (7x24x365)
  through FY2009. It will continue to operate from
  6 AM 11 PM, M-F with the rest of the week
  covered by technical staff on beepers.

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Agenda Setting Operational Initiatives

• Operational Efficiencies
• New LD and Internet contracts
• Staff and contractor changes
• Wireless Cost Analysis
• Electronics Upgrade
• Building to core connections
• Building backbone connections
• Specialized Networking Needs
• Fast Ethernet Pricing
• Gigabit Ethernet Pricing

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Agenda Setting Strategic Initiatives

• PennKey ongoing ownership and funding
• On-line Directory
• PennCommunity
• LDAP
• Authorization
• Voice Strategy
• Verizon Contract
• Aging Infrastructure
• Cellular Programs / Signal reception
• VoIP / Facilities preparation (wires/electric/clos
  ets)
• Integrated Communications
• Next Generation PennNet Briefing
• NAPs
• NAP Links
• Building redundancy
• 10 Gig Routers
• Differential Charging
• New Student Services for FY 06?

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Agenda Setting Informational Sessions

• Video Strategy
• Groupware/ Collaboration Tools
• RF ID
• Business Continuity / DR Planning
• Network Management
• Overview of Concord Network Heath Reports
• Spyware
• Grid Computing
• Ideas on old wire removal

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Agenda Setting Security Initiatives

• Vulnerability Scanning
• Firewalls
• Group
• Personal
• ICF
• Port blocking standards, policies and procedures
• Netflow Intrusion/Detection
• Wired Authentication / 802.1X
• Authenticated Jacks

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Customer Service

• Show total networking cost by school/center for
  multiple years
• Show chart of IPs used by school/center
• Assist schools/centers in business continuity/ DR
  planning and reports for Internal Audit
• Are lower costs possible for bulk activations?
• Improve communications with computing directors
  when major network connectivity is down
• Better twoway communications with customers
• Short and long term computing plans and strategies