Mobile Sales System

1
Mobile Sales System

• Project Work II Presentation
• Group D1
• Date 22/11/2001
• Group Member Chan Chi Wai, Chan Zik Pou,
• Kowk Ka Wai, Lai King Ngai,
• Siu Chun Kit

2
Current Trend

• The use of information technology becomes more
  and more important in the business market.
• Company needed to differentiate themselves from
  competitors.
• Making the ordering process as simple as
  possible, and providing much better access to
  product and sales information at customer
  locations is necessary.

3
What is MSS?

• Mobile Sales System
• An all-in-one solution to lead the business into
  e-commence area.
• It makes use of different kind of information
  technologies. It combines of
• Internet web site
• PDA device
• Database server
• Customized application software
• Purpose Makes the business process run smoothly

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Overview of MSS
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Functions of MSS

• Database Maintenance
• Maintenance of customer details
• Maintenance of product catalogs
• Maintenance of stock details
• Maintenance of order details
• Sales Activities Management
• Scheduling sales calls
• Planning sales visit

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Functions of MSS

• Processing orders
• Placing orders via salespersons
• PDA devices
• Placing orders via telephone
• Order processing program
• Placing orders via Internet
• Company internet web site
• Marketing
• Statistics on sales figure
• Email marketing
• Online catalog browsing

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Current System(Background)

• The ASP Company is a small size hardware company.
  It is a wholesaler of different computer
  products.
• Receive order
• Via telephone
• Via salespersons
• Those customer details, stock information,
  catalog are written on papers, data books and
  holding in file.

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Current Problem

• Accessing paper-based data is time consuming
• Poor data availability
• Poor data portability
• Market changing all the time, company cant
  follow it

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Current Problem

• Repeating task can be automated
• Slow response lead to poor customer satisfaction
• Involves many calculations during process, error
  may easy occur

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How MSS solves the problems?

• Using electronic database to store, centralize
  and manage all the data.
• Updating processes become easier
• Data are easy to be access
• Computerized the processes. Manual works and
  repetitive jobs are being done by computer.
• All the catalogs now can be stored in PDA
• Achieve a quick response order process
• Reduce error in calculations

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What are the benefits?

• Variable Benefits
• Improve the quality of service to retailers and
  streamlining the ordering process
• Company is maximizing in-store promotion
  opportunities and sales force efficiency
• Maximize our sales expertise and our presence
  within retailers
• Salespersons, or clerk were much more motivated
  by using technology to reduce or eliminate
  unwieldy ordering procedures
• Improving the quality of the relationships
  between company and customers

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What are the benefits?

• Fixed Benefit
• Staff can be omitted
• (1 order processing clerk, 1 manager assistant, 1
  warehouse officer)
• Operational profit estimate to be increased
• Data availability raised
• Data portability raised
• Ordering process is simplified by program
• Repeating tasks are automated etc.

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Proposed System Architecture

• Two options
• Based on Microsoft Windows platform
• MS Windows 2000 Advance Server, MS Windows 2000
  Professional, IIS5, MS SQL server 2000, Norton
  Antivirus and Norton Internet Security
• Based on Linux platform
• Redhat Professional Server7.0, Redhat
  Professional 7.0, MySQL database server, Apache
  web server

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Proposed System Architecture(Windows Platform)
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Proposed System Architecture(Linux Platform)
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Cost

• Fixed cost
• Development cost (Project Manager, Analyst
  Programmer, System Analyst, Programmer, Web
  Designer, Technical Support etc)
• Hardware cost (4 Desktop,1 Server, 1 Printer, 10
  PDA devices)
• Software cost (Operation system, Application
  software)
• Variable cost
• Operational cost
• (system operation cost, daily electricity,
  paper, ink, labor cost)
• Semi-variable cost
• (maintenance and repair cost)
• Installation Cost (Site preparation, Training)

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Cost (Windows Platform)

• Cost of Development 383000
• Cost of Hardware 65828
• Cost of Software 191148
• Installation Cost 10500
• Operational Cost 5000
• System Operating Cost 420000
• Total developmental and maintenance cost
  1009648

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Cost (Linux Platform)

• Cost of Development 575500
• Cost of Hardware 65828
• Cost of Software 71834
• Installation Cost 10500
• Operational Cost 5000
• System Operating Cost 1050000
• Total developmental and maintenance cost
  1712834

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Benefit Prediction

• Company operational profit
• Approximate 20 operational profit increase
• improved promotion strategy
• Better customer relationship, increase order
• Simplified, automated ordering process
• By Internet web site, attracted more customers
• Other
• Reduced staff number
• Less accessories(fewer papers use, pen, etc)
• Total operational benefit at the Forth year
  2630875 (Detail are not be
  mentioned here)

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Payback Analysis
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Payback Analysis Chart (Windows Platform)
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Payback Analysis
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Payback Analysis Chart(Linux Platform)
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Proposed Systems Comparison
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Result of comparison(Recommended platform)

• According to the comparison, the windows system
  platform is more suitable
• The most popular OS, more user friendly
• Staff will be more comfort to operate the
  computer in the MS Windows environment
• More compatible with third party software
• Operational cost is lower

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Schedule
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Conclusion

• Clearly know that it makes a certain advantages
  after installing the MSS.
• It provides a lot of benefits that beyond on our
  spent on it.
• It is worth changing the original system to the
  MSS in order to become more competitive in the
  market.

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The End of Presentation

• Thank you!