Estonian eGov policy, interoperability, services

1
Estonian eGov policy, interoperability,
services
eBusiness Forum 2005, Tallink 25.05.05

• Arvo Ott
• Head of State Information Systems Department
• Ministry of Economic Affairs and Communications
  arvo.ott_at_riso.ee
• www.riso.ee

2
Historical background

• Good level of education and research
• Relatively young ICT systems
• Finnish, Swedish and German influence
• Good telecom infrastructure and high level of
  eBanking
• Flexibility of small country
• First IT-policy in 1994.
• Governments positive attitude towards IT
  promotion.

3
Some statistics

• 52 of population uses Internet
• 35 have their own home computer
• 99 of public employees have computerized
  workplace with Internet connection
• All gov. agencies have web pages
• More than 740, 000 Internet-banking clients
• More than 754, 000 ID-cards issued (10.05.05)
• About 80 tax declarations were filled online
  (2004)
• (whole population 1,356 mil.)

4
Framework
C O A L I T I O N A G R E E M E N T
Parliament
I N F O R M A T I O N P O L I C Y
A C T I O N P L A N
Government
Ministries
Informatics Council
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Information Policy 2004-2006

• Main aims
• eServices for C, B, G
• eDemocracy tools
• Efficient public sector
• eLearning eEducation
• ICT industry and eBusines
• eSecurity
• International position
• eInclusion

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Action plan 2005 - I

• GIS (OpenGIS etc.) - Land Board
• Document management and digital archives State
  Chancellery
• Population information system Ministry of
  Internal Affairs
• Registers reform Informatics Centre
• eSocial Security Ministry of Social Affairs
• ICT in Education and Science Ministry of
  Education
• eInclusion and Broadband strategy Ministry of
  Economic Affairs and Communications

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Action plan 2005 - II

• 8. eProcurement Ministry of Finance
• 9. C,B and G IT environments and eServices
  Informatics Centre
• eSecurity Ministry of Economic Affairs and
  Communications
• Border crossing IS Ministry of Internal Affairs
• Coordination of AP implementation Ministry of
  Economic Affairs and Communications
• eJustice Ministry of Justice
• eCulture Ministry of Culture
• eHealth Ministry of Social Affairs

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Government
County governments
Local governments
Ministries
IT managers
Representative
Local government associations
IT councils of counties
Subordinate agencies
Council representative
IT managers
Representative
IT councils of ministries
Councils directors
Informatics Council
IC secretariat
ICT work groups of counties
ICT work groups of ministries
IT manager
Department of State Information Systems (RISO)
MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS
Informatics Centre
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Legislation

• Databases Act (1997)/ 2004
• Public Information Act (2001)
• Digital Signatures Act (2000)
• Act on Intellectual Property (applicable also for
  state databases)
• Principles of Estonian Information Policy (1998)
• Action Plan of Estonian Information Policy
  (eEstonia) (1998, 1999, 2001,2002)
• Personal Data Protection Act (1996)

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eGovernment new developments

• Infrastructure, identification, authorization
• Main road, village road, public libraries, X-road
  
• PKI
• ID-cards
• Internet banks users identification mechanisms
• State registers (databases) and G2G, G2C, G2B
• eCitizen
• tool for eServices from central government and
  local government
• Aid to encourage digital document management for
  C and B

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National chip-based Identity Card
Issuing authority Estonian Citizenship and
Migration Board Service contractor TRÜB
Switzerland Start of issueJanuary 1,
2002 Conformance with ICAO Doc. 9303 part 3
Inside 16 Kb RSA crypto chip are 2 private
keys authentication certificate digital
signature certificate personal data file
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• 18 Dec 2001 ID-card as a compulsory identity
  document
• 28 Jan 2002 first ID-cards issued
• 15 Sept 2002 over 50,000 ID-cards issued
• Today more than 750 000 ID-cards have been
  issued
• ID-card also carries also a certificate for
  allowing the use of digital signature and e-mail
  address Name.Family_at_eesti.ee

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Banks
Databases / information systems

• Ühispank
• Hansapank
• Krediidipank
• Sampo Pank
• Nordea Pank

Population Register
Health Insurance Register
National Pension Insurance Register
Vehicle Register
Tallinna Vesi IS
Eesti Energia IS
Security server
Security server
Security server
Security server
Security server
Security server
Security server
Internet - X-road
Security server
ID card
Security server
Central server I
Central monitoring

E-institution institution view
National Databases Register http//www.riik.ee/a
rr/
E-county county view
Governmental Portal Your Estonia
Institutional view of the state Thematic
view of the state www.riik.ee
www.eesti.ee
Central server II
HelpDesk
KIT Citizen view
EIT Enterpriser view
AIT Public servant view
X-road certification center
Certification Center
X-road center
Tools centrally developed by the State, i.e.
the State Portal
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Estonian Registers and Databases

• Population register
• Business register
• Cars database
• Driving licenses database
• Passports register
• Land register
• Buildings register
• Ships register
• State Information Systems Management System
  https//www.eesti.ee/arr/

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First Environments for eServices
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First Environments for eServices
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Authenti- cation
CA of servers
Users
CA of citizens
Citizen
Portal
Central server
Central server
Internet
Security server
Security server
MISP
Security server
Security server
Adapter- server
SSL channels, digitaly signed encrypted
messages
Civil servant
Central monitoring
Data- base
IS of an organizat.
Local monitoring
Local monitoring
Database processors
Functional scheme
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Citizen uses X-road solutions via Citizens Portal
www.eesti.ee
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One portal serves citizens as a gateway to the
services of approximately 20 different databases
www.eesti.ee
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Consult data about their real estate possessions
www.eesti.ee
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Apply for EU health insurance card www.eesti.ee
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Apply for parental benefit allowances
www.eesti.ee
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Example Parental benefit solution on the X-road

• 5 information systems interact the data (real
  time)
• Citizens portal
• Register of Social Insurance Board
• Population register
• Information system of Health Insurance Fund
• Information system of Tax and Customs Office

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Notes

• The government decided to support young parents
  with parental benefit allowances in the amount of
  their average monthly salary from the beginning
  of year 2004
• Each year the government makes parental benefit
  payments in the amount of 400 000 000 EEK (26
  000 000 EUR)
• Social Insurance Board was assigned for carrying
  out the payments
• Shortly before the new assignment the Social
  Insurance Board had suffered a layoff
• No new employees were recruited
• The development of parental benefit solution on
  the X-road took 250 000 EEK (16 000 EUR) from
  the states budget
• Processing has been reduced from weeks to seconds

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Parental benefit service gained the first price
for the best government agencies cooperation
solution in 2004
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Statistics

• At the moment we have following clients
• Organizations (number of agreements) 354
• Databases/service providers (all service
  providers) 41
• Security servers (number of agreements for SS)
  76
• MISP servers (number of agreements for MISPs) 41

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Statistics

• Solutions
• The number of services from all the X-road
  service providers 1000
• The statistics of usage
• During the year 2003, the total number of X-road
  queries was 590 000
• Number of queries made via X-road in 2004 over
  7.75 million
• Daily record of queries in 2004 118 000 queries
  per day

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• Thank you for your attention!

Arvo Ott Head of State Information Systems
Department Ministry of Economic Affairs and
Communications arvo.ott_at_riso.ee www.riso.ee