LCC Program Overview

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LCC Program Overview WALIS Forum February
28th 2002
Chris Gentle Sinclair Knight Merz
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Presentation Overview

• Current Status
• LCC Business uses and benefits to Councils
• Online services infrastructure
• GIS Sub-Project
• User Requirements Definition
• Project Schedule

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Current Status - Council Online Services Local
Government Online Services Survey - August 2001
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Local Government Online Services
Survey Currently around 50 of Councils have
website
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Local Government Online Services Survey
Councils with websites Q How would you rate the
level of your websites development A Most
Councils rated their website as introductory
basic static information with occasional
updates.
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Local Government Online Services Survey

• Councils with websites
• Q What were the expected benefits of developing
  your website
• A - Improved customer service (scope, access,
  responsiveness)
• - Cost reduction process efficiency
• - Information exchange between Councils and
  business partners
• - Local leadership and community development

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Local Government Online Services Survey

• Councils with websites
• Q Did you have a website strategy
• A Only one in ten (12) Local Governments
  prepared a documented
• online services strategy prior to building their
  website. Cost, available skills
• and relevance (did not see a need) were the major
  reasons cited for not planning.
• Q What was the impact of not planning prior to
  website development?
• lack of project coordination and Council
  support
• website not maintained
• poor interest by customers
• outcomes not achieved.

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Local Government Online Services Survey

• Councils with websites
• Q What is your annual budget allocation for
  website development?
• A Over 80 less than 5000 p.a.

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Local Government Online Services Survey
All councils Q How many full time IT staff
employed by Council? A Nearly 70 employ less
than one full time IT person.
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Councils without websitesQ Why have you not
developed a website?
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• Barriers to Website Development or Enhancement
• Cost
• Access to Skills business and technical
• Staff availability
• Telecommunications
• Customer Uptake
• for GIS add cost and management of data...

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87 of Respondents saw significant value in a
shared GIS Program...
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• To address these barriers WALGA has secured
  funding from the Federal Networking the Nation
  Program to support regional Councils develop and
  deliver their online services capabilities
  recognising the need to be
• Self-sustaining provide continuing value to
  Councils
• Business driven supporting Council objectives
• Facilitate resource sharing process efficiency
• Be relevant to Council internal capacity in
  terms of
• - cost, skills resources and IT infrastructure

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• How will this be achieved?
• By providing to regional Local Governments
• Support in developing an Online Services
  Strategy
• A hosted public website for each Local
  Government
• Development of a shared Local Government online
  infrastructure
• Access to shared Local Government online
  services applications
• Eg. online payments, GIS, electronic
  purchasing, library catalogues
• Staff training in online services planning and
  content management
• Enhanced telecommunications bandwidth access
• Community Internet Access (separate program)

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• Expected Benefits
• For Local Government
• Reduced services delivery costs
• Process review and improvement
• Skills enhancement
• Combined purchasing power
• Facilitate resource sharing information
  exchange
• Better service to customers
• Closer links with community
• Regional leadership role
• For the Community
• Improved access and range of Council services
• Easier interaction with Council
• Community / economic development

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Technology Infrastructure

• Councils Network (Extranet)
• Statewide
• By Region
• By Activity

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Council Participation 2 Stage Process
Stage 1 Strategic Planning Feb July 2002

• Phase 1 MOU Between Council and WALGA
• Council Training and Project Awareness
• Strategic Planning Process

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Stage 2 Strategy Implementation (Shared
Services)

• Phase 2 MOU Between Council and WALGA
• Implement online strategy using LCC Shared
  Services
• Financial Contribution from Year 2
• Ongoing Services Enhancement

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• GIS Project Deliverables

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Intended Deliverables...

• Local Government Online GIS Strategy
• GIS Education Program for Local Government
• Access to a sustainable spatial data warehouse
  containing fundamental
• Local Government Data (Cadastre, Planning Schemes
  etc.)
• A customisable web mapping application for all
  Councils
• Managed support services (data, applications
  and infrastructure)
• Local Government GIS applications (Planning,
  Community Services)
• Community access to GIS for Local Government
  services (where is?)
• Simple Desktop Data Capture Tool

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Case Study City of SwanCourtesy of Rex Ballard,
GIS Manager

• -GIS initiated 1989
• -3 GIS staff Over 90 data sets maintained
• -Desktop (28 licenses for GIS trained staff)
• -Intramaps (Web Based Mapping System)
• All departments and staff have access-View and
  inquiry.

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Case Study City of SwanCourtesy of Rex Ballard,
GIS Co-Ordinator

• Infrastructure Management
• Infrastructure Management
• Building Assets
• Engineering Assets
• Environmental Assets
• Land Assets
• Development Services
• Statutory Planning
• Building Services
• Health Services
• Compliance
• Strategic Development Services
• Strategic Planning
• Community Support
• Leisure Services

• Community Safety
• Community Rangers
• Bushfire Control
• Operational Services
• Waste Management
• Survey

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Swan/Neighbouring Council Interaction

• LG GIS focus group-meeting frequency dropped
• Development of Emergency Services Directory-
  Other LGs participated enthusiastically (Hard
  Copy)
• Providing Data-for data completeness and checking
  at common boundaries (Roads etc.)
• Some LGs IT groups have a resistance to the
  development of GIS no champions for GIS.

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Swan/Neighbouring Community Interaction

• Community
• Catchment Groups-Bennett Brook, Ellenbrook, Jane
  Brook.
• Enthusiastic, no data returned-no tools to
  capture data
• Provide maps for Safety School program,
  catchment groups,
• Red Cross and services such as Police and
  Ambulance (prior to ESD)
• Police and Ambulance provided funding for ESD.
• Perth Biodiversity Project
• Introductory meeting occurred this week.

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Requirements Definition.Keep thinking Rural
Councilsbut...how do we add value to
Metropolitan Councils?
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Common Use Applications

• Generic Online Browsing/Map Production
• Specific Business Logic Applications
• Simple Data Capture Module
• Managed Data Warehouse
• Education and Help Desk
• Training

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Infrastructure Proposal
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• Issues to be resolved
• User Requirements
• Specific Cluster Requirements
• Service Delivery Mechanism
• System Management
• Local Database Integration
• WALIS Integration/Interaction

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• What we currently need help for...
• User Requirements (by Stakeholder Group)
• Survey Response
• Comments from Metropolitan Councils on how we
  could add value to existing operations...