EUNIS European University Information Systems

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On Strategic University Management with ICT
Utilisation October 10-11, 2005 Prague
ICT HE Management Unavoidable marriage? Bound
for success?
Lígia Maria Ribeiro EUNIS President University
of Porto, Portugal
lmr_at_iric.up.pt
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European University Information Systems (EUNIS)

• Statutory association founded in 1993
• More than 70 members (Information Systems
  Associations and Higher Education Institutions)
• To encourage communication, collaboration and
  co-operation between those responsible for
  information systems in higher education and
  research institutions and organisations in Europe
• To liaise with the major suppliers in this field
  and represent the interests of higher education
• To liaise with organisations setting the
  strategic agenda for information systems in
  higher education and research at national and
  European level

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HE MNG ICT Top Concerns

• Pedagogical Improvement
• The Bologna Process
• ECTS and Diploma Supplement
• Student recruitment and satisfaction
• Quality Improvement
• Administrative efficiency
• Decision support indicators
• Institutional Portals
• User Management

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Integrated Information Systems

• Obtain ECTS Label from The European Commission
• Improve pedagogical quality both on campus and
  online in a step by step manner
• A coherent data model
• Systematic automation of functions
• Integrating legacy applications
• Set up an attractive website for recruitment
• Help students to choose to join a university,
  join a course etc.
• Get a picture of how programmes and students
  perform
• Achieve change in manageable chunks
• Efficiency in sharing information
• Adequate access to services for staff and
  students
• Structured communication

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Programmes
What about Life Long-Learning?
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Programme Description
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Study Plans
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Course Information
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Course Information
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Course Information Form
each professor fills the form programme director
validates
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ECTS

• Based on the total amount of work
• Includes both classes and individual study
• Assume as reference 36 weeks 45 hours 1620 h
• Total mean workload per full time student per
  year
• 1 year 60 ECTS
• 1 ECTS 27 h

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ECTS Estimation

• Professors may associate an estimation of
  necessary hours for each component of the
  workload on the course
• Components
• Classes (automatic)
• Independent and private study
• Interim assessment
• Examination
• Preparation of projects

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Student Surveys

• A survey may be prepared for evaluation of the
  workload of each student
• Each week
• To be answered by a sample of students of a given
  programme
• The items to evaluate are the same considered for
  the course information
• Besides confirming ECTS is useful for monitoring
  the actual student workload

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ECTS Grading Scale

• Also with the objective of augmenting
  comparability, students are distributed in ECTS
  grading scales
• For each course of each programme a percentile
  classification of students is prepared
• A 10 best
• B 25 following
• C 30 following
• D 25 following
• E- 10 worse, of approved students
• Student universe last three years

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Courses Schedules
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Student Information
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Student File
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Finding Information About Professors
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Linking to Network MNG Information
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Diploma Supplement

• To compensate for some missing information in the
  comparability process
• Attach to the diploma a supplement describing in
  detail the programme and the student pathway
• HE may adopt a standard electronic format (XML)
  and institution certificates to facilitate the
  transfer of information

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Reports

• Several reports available
• Course and programme annual reports
• External evaluation reports
• Other ad hoc reports (Board of directors,
  stakeholders, )
• Templates
• Automated lists and graphics
• Support to analysis and comments
• Paper, CD-ROM and Web versions (IS with access
  control)

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Report Summary
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Total Population Balance
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Distribution of Course Grades
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Non Successful Courses
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Control of Teaching Service
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Data for Management

• Automatic produced graphics from the IS
  information, for all courses along the years
• Precise concepts and significant metrics
• Better prediction of institution behaviour
• Quantified indicators repeated along the years
• Better resource estimation

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Step by Step ImprovementStaff Development
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Step by Step ImprovementCV and Activity Reports
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Step by Step ImprovementWorkflow
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Step by Step Improvement Access Control to
Resources
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Step by Step Improvement Structured
Communication
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Improved Management

• Enabling the self-assessment feedback loop
• Timeliness of information
• Institution-wide availability
• Triggers spontaneous changes
• Situation awareness paves the way to acceptance
  of corrective measures
• Enables participation in the innovation process
• Increases transparency
• Eases correlation of indicators.
• Condition load the information into the system

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Key Factors of Success

• Integrated approach
• One institution gt one IS
• Distributed operation
• Information editors clearly identified
• Not a job for the Computer Centre
• Daily tool across institution
• Strong commitment of management
• Leadership of the institutional change
• IT strategic plan
• Achieve change in manageable chunks
• Innovation requests using champions on all levels
  gt make sure that there are recognized
• Information manager in close connection with the
  board of directors

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Is IT Shaping the Future of HE?

• EUNIS 2006, Tartu Estonia, 28-30 June, Is IT
  Shaping the Future of Higher Education?
• EUNIS 2005, Manchester UK
• EUNIS 2004, Ljubljana, Slovenia
• EUNIS 2003, Amsterdam, the Netherlands
• EUNIS 2002, Porto, Portugal
• EUNIS 2001, Berlin, Germany
• EUNIS 2000, Pozñan, Poland
• EUNIS 1999, Helsinki, Finland
• EUNIS 1998, Praha, Czech Republic
• EUNIS 1997, Grenoble, France
• EUNIS 1996, Manchester, UK
• EUNIS 1995, Düsseldorf, Germany