Future of ICT in the Financial Industry

1
Future of ICT in the Financial Industry

• Meeting Evolving Needs

2
MARKET Landscape
3
Increasing Complexity for CIOs

• IT No more a Support Function
• CIO In Business transformation
• CEO CIO Gap is closer in banking
• IT Budget associated with KBA
• Corporate Agility revolving around IT
• IT To BT

IS THERE A SOLUTION TO THIS COMPLEXITLY
4
What is the Solution
Purpose
5
Financial Industry - What are firms buying?

• Financial Services Technology Forum

An efficient TELCO that provides MANAGED ICT
SERVICES can play a major role to help the
Finance Banking Industry
70
60
50
40
30
20
10
0
Converged services Infrastructure /
networking Business Continuity/Disaster Recovery
Security hardware / peripherals Consultancy Data
Management / Storage Communications Outsourcing
/ Managed Service Audio Video Conferencing Financi
al Systems / Processes e-business Business
Management / Development Channel /
Distribution Personnel / Personnel
Development Customer Interface / CRM
53
47
46
44
41
40
37
29
26
24
23
14
13
11
10
MPLS
Managed Security Services
Managed Outsourcing
Managed WAN
Voice Solutions
Mobility Solutions
6
Evolution - IT Services Delivery
Source IDC 2007
More complex services (higher value)
BPO Horizontal O.
Point Services
Full IT Outsourcing
Managed Services (flexible outsourcing)
Packaged Services (2 or more point services)
Storage services
Hardware support
Software support
Security services
0 of IT infrastructure outsourced 100
Evolution of IT Services Delivery
7
Future in Outsourcing
Managed Infrastructure Managed LAN
services Managed WAN services Managed Data Center
Business Communication Managed eMail Managed
Telecom Services Unified Communication Desktop
Management
8
Providers TYPES DYNAMICS
9
The BEST FIT
Customer

• The BEST FIT
• One provider that provides full ICT Outsourcing
• Connectivity
• Hardware
• Maintenance
• Managed Services

10
Benefits of OUTSOURCING
FINANCIAL
ORGANISATIONAL
IT
Cost Per User
Performance Enhancement
New Technologies
Reduce Planning Mgnt
Growth with No Overhaul
Minimum CAPEX
Agility to Release New services
Reduced TCO
Best Practices SLAs
Future Proofing
Predictive OPEX
Focus On CORE
11
Outsourcing Managed Services Spending Breakdown
in UAE, 2006
Source IDC Research
ICT market for services in the UAE is expected
to grow from US507M in 2006 to reach US964M by
2011
Source RNCOS
The UAE ICT market (including hardware, software
and network services) is set to grow from 1.5
billion in 2006 to 2.4 billion in 2011 according
to a recent study by RNCOS
12
Trends in ICT Transformation

• ICT Outsourcing has become very important and
  critical in todays enterprises transformation
• Cornerstone to increase efficiency, effectiveness
  and agility in administration and service
  delivery
• ICT solutions are based on clear identifications
  of organizations needs
• ICT solutions are aligned to the overall
  strategic and organizational objectives

13
Final Picture
SMART SOURCING
14

• Thank You