HealthTrack Promising Practice

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HealthTrackPromising Practice

• El Paso County, Colorado
• (Colorado Springs)

Presented by Ann Zielinski RN MS Community
Health Planner El Paso County Department of
Health Environment
CityMatCH Conference September 13, 2004
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Our Situation

• Multiple independent agencies
• Clients completing paperwork everywhere
• No way to know status of pending applications
• No common network
• No common medical records system
• Clients being seen in multiple agencies
• No inter-agency communication

Effective? No
Coordinated Care? No
Efficient? No
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Expected Outcomes of HCAP

• THE ULTIMATE GOAL IS FOR OUR COMMUNITY TO HAVE
• 100 ACCESS
• AND
• 0 DISPARITIES!

• Increased enrollment in public health insurance
• Improved care for the uninsured and underinsured
  -
• timely,
• well-coordinated,
• culturally appropriate
• Increased cost recovery

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Once it was our Vision--Now it is our Reality
El Paso County Department of Health Environment

• Both Local Hospitals
• city owned
• private

• Future
• agencies
• Medical Society
• (Project Access)
• Pharmacy feed
• Private Physician (Project Access billing
  feed
• Perhaps some
• direct access)

Faith-Based Clinics (2 now 1 planned)
El Paso County Department of Human Services
(applications only)

Community Health Centers (single agency, multiple
sites)

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HealthTrack Today

• Operating in 7 partner agencies
• Web-based
• Robust SQL database
• Server and System Administrator located at Public
  Health Department
• Shared development with DHHA
• Master Business Associate Agreement (HIPAA)
  signed

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Functionality

• Application Tracking (CHP, CICP, Medicaid)
• Medical Visit History Summary
• Track Charges Pending Determination
• Community Statistical Data Collection
• Inter-agency Communication
• Project Access (in start-up)
• Chronic Disease Management Pathway (planned)
• Healthdoc (mobile platform DHHA)

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Reporting

• 8 Standard Reports
• Most reports have multiple filtering options
• Access restricted by role
• Custom report capability
• System Administrator can build report using
  Crystal Reports
• Dynamic table selection
• Option for background restriction to organization
  data only
• Access restricted by role, organization, and/or
  individual

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Custom Reports
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Current Status

• 51,975 clients
• 22,448 applications
• 31,956 benefits being applied for
• 47,242 visits (still ramping up)
• 21 clients have visited 3 or 4 of 5
  organizations

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Demographics
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Understanding the Clients
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Analyzing Trends
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Contact Information

• Ann Zielinski RN MS
• El Paso County Department of Health and
  Environment
• 301 S. Union Blvd.
• Colorado Springs, CO 80910
• 719-578-3245
• AnnZielinski_at_epchealth.org
• Craig Dahl
• Healthcare Practice Lead
• Interlink Group, Inc.
• 98 Inverness Drive East, Suite 150
• Englewood, CO 80112
• direct [phone]
• main [phone]
• Craig.Dahl_at_ilg.com