IIS Survey of Issues Greg Maciag Acord

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IIS Survey of Issues Greg Maciag Acord
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Audience Response SystemKeypads are located
under your chair

• The question and answers will be read
• To make your selection Simply press FIRMLY the
  number on the keypad that matches your choice.
  (To change your answer, simply press in your new
  choice.)
• Each question can have one answer.
• Please keep keypads under your chair when not in
  use.

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1. What region are you from?

• Africa
• Asia Pacific
• Europe
• Latin America
• Middle East
• USA / Canada
• Other

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2. What are the lines of business you
sell/support?

• Most lines
• Mostly Health
• Mostly Life
• Mostly Non-Life
• Specialty or other lines

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What is the most significant area of concern for
non-life companies?

• Risk management / ERM
• Regulatory / reporting requirements
• Profitability
• Meeting customer demand/products/distribution
• New market opportunities/acquisitions

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What is the most significant area of concern for
life companies?

• Distribution efficiency
• Competitive pricing / benefits
• Regulatory / rating agency requirements
• Investment opportunities to meet benefit demands
• New market opportunities / acquisition
• Profitability

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5. What is your top Financial issue?

• Managing risk / ERM
• Measure / report financial results
• Competitive price / adequate profitability
• Regulatory requirements
• Rating agency requirements
• Asset / liability management
• Capital management / allocation

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6. Your top Growth issue is?

• New market opportunities
• New product opportunities
• Organic growth
• Meeting customer demands
• Competition from outside the industry
• Competitive products / pricing

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7. Your key Operational issue is?

• Organizational talent / retention and training
• Productivity, efficiency, expense controls
• Distribution effectiveness
• Leveraging technology
• Regulatory requirements
• Operational risk

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What is your key risk management issue?

• Understanding / anticipating risks
• Measuring risks
• ERM programs that meet rating agency approval
• Applying risk analysis in business
  decision-making
• Building a strong risk culture

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What is the top issue facing the industry?

• Competitive price / adequate profitability
• Managing risk / ERM
• New market opportunities
• Organic growth
• Organizational talent / retention training
• Productivity, efficiency, expense controls

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What is the greatest threat to the industry?

• Immeasurable risks
• Regulation challenges
• Capital constraints
• Inadequate human capital
• Distribution efficiency

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What is the most significant benefit of
attending the IIS seminar?

• Timely topics
• Leading industry speakers
• Discussion groups
• Research presentations
• Networking

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• Thank you for your feedback.
• Please leave your keypads under your chair.

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Growth panel questions
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Can insurance companies grow without presence in
emerging markets?

• Yes
• No
• Indifferent

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Do insurance companies have to team up with
banks/asset managers to grow?

• Yes
• No
• Indifferent

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Do the capital markets undervalue organic growth
relative to growth through MA?

• Yes
• No
• Indifferent

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Risk Panel Questions
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What is the most important perspective in
capital management strategy?

• Shareholder
• Regulatory
• Rating Agency
• Other

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Do you believe that the Insurance Industry is
being proactive enough in embedding / enhancing
its Risk Management capability in order to
benefit from significant capital reductions when
Solvency II is introduced?

• Yes
• No

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