BU 288 Organizational Behaviour I Class 11 : Power, Ethics, and Politics

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BU 288 - Organizational Behaviour I Class 11
Power, Ethics, and Politics

• November 30, 2004

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Agenda

• Announcements
• Power, Politics, and Ethics, Chapter 12
• Propmore Corporation
• Review for Final Exam
• Office Hours

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Final Exam

• 30 Multiple Choice Questions
• 1 point each for a total of 30 points
• cover only the remaining chapters (12 and 13)
• 3 Short Answer Questions (Choose from 10)
• 10 points each for a total of 30 points
• 1 Scenario (Mini Case) (Choose from 2)
• 20 points
• Total exam will be marked out of 80 points.
• Short answer and scenario questions will focus on
  applying what you have learned versus restating
  what you have learned.

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Week 1 Why OB?

• Why study Organizational Behaviour
• Individuals
• Groups and Teams
• Organizations
• Personality Models
• Understanding individuals behaviours
• Five-factor model and other personality models
• One key is to understand how individuals view
  themselves
• Learning Theories
• Many behaviours are learned behaviours
• How do people learn?
• How can we help/make people learn to change
  behaviours

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Week 2 Perception and Learning

• Perception and perceptual biases
• Another key to understanding human behaviour is
  to understand how they view others.
• Perceptual processes
• Attribution
• Perceptual biases that can affect how we
  consciously or unconsciously judge people
• Performance evaluations
• Stereotyping
• Selection and hiring

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Week 3 Values, Attitudes, Behaviours

• Values, Attitudes, and Behaviour
• Beliefs/Values -gtAttitudes -gtBehaviours
• Cognitive dissonance
• Moods and emotions
• How attitudes and behaviours can affect work
  related concerns such as
• Job satisfaction
• 3 types of organizational commitment
• How do we build job satisfaction and
  organizational commitment and what are the
  consequences of failing to do so

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Week 4 Teams and Groups

• Team building
• Team formation (forming, storming, norming,
  performing, adjourning)
• Equilibrium model
• Team performance
• Different kinds of teams (cross-functional,
  self-managed, etc.)
• Impact of size
• Impact of roles, role ambiguity, role conflict
• How to foster cohesiveness and the factors that
  affect cohesiveness

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Week 5 Decision Making

• Rational Decision-Making Model
• Bounded and unbounded rationality
• Problems in making decisions
• Biases in identifying the problem
• Biases in searching for information to help solve
  the problem
• Biases in developing and evaluating alternatives
• Decision making models and roles
• Devils advocate
• Brainstorming
• Electronic brainstorming
• Nominal groups
• Delphi groups
• Problems with group decision making ie.
  Groupthink

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Week 6 Leadership

• What makes a good leader?
• The role and power of vision in leadership
• Leadership theories
• Contingency theories
• Situational leadership
• Fiedlers Contingency Theory
• Houses Path-Goal Theory
• Leader-Member Exchange
• Transformational Leadership
• Developmental Leadership
• Participative Leadership

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Week 7 Work Motivation

• What is motivation and how are people motivated
• Motivation and performance
• Needs Theories (Maslow, Alderfer, McClelland)
• Process Theories (Expectancy, Equity, Goal)

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Week 8 Putting Motivation to work

• Money as a motivator
• Wage incentives
• Merit Pay plans
• Profit Sharing
• Employee Stock plans
• Gainsharing
• Skill based pay
• Job design as a motivator
• Job characteristics model
• Job scope and motivation
• Job enrichment
• Management by Objectives
• Work schedules

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Week 8 Change Management

• Forces for change
• Change Processes
• Lewins model
• Kotters 8-Step change process
• Strategic analysis as a way of understanding
  proactively when change is needed
• Diamond-E strategic model
• Organizational Learning as a way of managing
  change
• Emergent Learning

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Week 9 Communication (Chapter 10)

• Organizational communication
• Verbal communication
• Jargon
• Non-verbal communication
• Body language
• Props, artifacts, costumes
• Cultural differences in communication
• Language
• Non-verbal
• Socio-cultural impacts
• Gender differences in communication
• Deborah Tannens research
• Personal Communication skills

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Week 10 - Negotiation

• Distributive negotiating strategies
• Zero-sum game
• Win at all costs
• Integrative negotiating strategies
• Think win-win
• Seek first to understand
• Find a bigger pie

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Week 11 Power, Politics, and Ethics

• 5 types of power base
• We get power by
• Doing the Right Things
• Cultivating the Right People
• Empowerment
• Influence
• Politics as the use and abuse of power
• Ends versus Means thinking
• Networking
• DefensivenessTactics
• Ethics

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10 Minutes
B R E A K !
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Student/Group Meetings

• Daniel Cunningham
• Brad Fitzgerald
• Ivan Kotchoubei
• Nick Manning
• Meliz Ozkirac