STAR RIVER ADVENTURES POLICY MANUAL

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STAR RIVER ADVENTURESPOLICY MANUAL
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Introduction

• Purpose
• Revisions
• Quality
• Mission statement

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Revisions

• manual may be revised at any time
• current coopy available at front desk

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Purpose

• read, understand, and follow these policies
• review manual on a regular basis
• POLICY MANUAL IS NOT A CONTRACT
• all employement is at will

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Mission Statement

• To give guests
• Exciting excursions in a safe environment
• the best value for their dollars.
• A feeling that they are members of the SRA family
• A desire to return return to SRA for other trips

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Facilities and Equipment

• Report damageded equipment
• Clean up litter
• Return all equipment to appropriate locations
• Park in designated areas

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Safety Policy

• Safe work procedures help prevent injuries and
  accidents
• Working safely is a condition of employment
• Employees must
• Be in good physical condition
• Communicate and follow safety practices

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Laws and Regulations

• Occupational Safety Health Administration
  (OSHA)
• Environmental Protection Agency (EPA)
• Department of Transportation (DOT)
• West Virginia Division of Natural Resources
  (WVDNR)

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Safety Plan

• Maria Inez has overall responsibility
• Plan is reviewed on a regular basis
• Share all safety concerns with Ms. Inez

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Return-to-Work Policy

• Our goal is to return injured employees to
• Full duty as soon as possible
• Regular job with no restrictions or appropriate
  modifications
• different job that matches capabilities

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Quality Policy

• SRA is a service business
• our guests safety and enjoyment is our main
  concern
• Each guests experience must meet with the
  guests satisfaction..