The ICAO NOSS Manual

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The ICAO NOSS Manual

• Bert Ruitenberg
• Flight Safety and Human Factors ICAO
• Second ICAO Global Symposium on TEM NOSS in ATC
• Washington, DC
• 7 8 February 2007

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The ICAO NOSS Manual

• Developed by NOSS Study Group
• Based on experience and lessons from NOSS trials
• Australia New Zealand, Canada, Finland
• Meant as a "how to" guide for ATSPs who are
  thinking of introducing NOSS as an element of
  their Safety Management System

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ICAO NOSS Manual - Overview

• Foreword and Introduction
• Ch 1 Background and Justification
• Ch 2 Preparing for a NOSS
• Ch 3 Data collection and observer report
  writing
• Ch 4 Data verification process
• Ch 5 Data analysis and production of the final
  report

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ICAO NOSS Manual - Overview

• Ch 6 Using the NOSS results in the organisation
• Appendix 1 TEM in ATC Circular
• Appendix 2 NOSS observation forms and code
  books
• Appendix 3 Executive briefing material
• Appendix 4 Sample of Support Letter

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The ICAO NOSS Manual

• On-line version available Q4 2007
• Published version (Eng) available..
• Other languages available..