Title: NCR 5992: Electronic Payment Terminal with Signature Capture
1NCR 5992Electronic Payment Terminal with
Signature Capture
- Brian Barry
- Product Manager
2NCR 5992
Signature Capture, Interactive Display,
Electronic Payment
3 Payment Trends...
- Consumer Payment with Credit and Debit...
- Credit Debit Card usage continues to grow in
popularity. - Retailers are looking for ways to satisfy
customer payment needs while reducing the expense
associated with credit debit cards.
4Electronic Storage Retrieval of
Receipt/Signature
- Quicker Response to Requests
- Eliminates Chargebacks From Lost
- or Illegible Receipts
- Processing Cost Savings
5 How Credit with Signature Capture works when the
Retailer stores the Receipt
ISP
PROCESSOR
POS TERMINAL
EDC
EDC SIGNATURE
EDC SIGNATURE
SIGNATURE
RETAILER CREDIT CENTER ELECTRONIC RECEIPT STORAGE
5992
6How Credit with Signature Capture works when the
Processor stores the Receipt
ISP
PROCESSOR
POS TERMINAL
EDC SIGNATURE
EDC SIGNATURE
EDC SIGNATURE
SIGNATURE
ELECTRONIC
5992
RECEIPT STORAGE
7 Electronic Payment Platforms Signature Capture
Hard Savings
- Paper Savings
- Differential Between Forms or Two-part Receipt
Paper Vs. One-Part Paper - Labor Savings
- Paper Handling, Storing, and Retrieval
- Reduced Storage Space
- Eliminate Shipping Costs
- Eliminate Chargebacks
- No lost or missing signatures
8Electronic Receipt StorageEnhances Security
- Eliminates Carbons and Multiple Receipt Copies
- Store Copy is Electronic
- Secure Transport From Checkout to Central Storage
Facility - Prevents Unauthorized Access to Receipts and
Account Numbers - The Captured Signature may be Optionally Bound to
the Transaction Data for Greater Security
9Is an electronic signature legal?
- Digitized signatures are considered by law to be
duplicates, as is a photocopy or carbon copy. - A Digitized signature is binding on the party
signing if - signature is used in the normal course of
business - computer accurately stores and prevents
tampering - duplicate fully reflects the original the party
signed
10 5992 Electronic Payment and Interactive Display
Terminal
- Uses
- Paperless Credit Operations
- Debit Terminal
- Creating a Customer Service Vision
- Advertising
- Multiple Payments
- Consumer Research
11Many Faces of the 5992
DIRECT DEBIT ELECTRONIC BENEFITS TRANSFER
CREDIT RECEIPT
MARKET SURVEY
ITEMIZED CUSTOMER DISPLAY
ADVERTISING
12The Faces of 5992
DEBIT ELECTRONIC BENEFITS TRANSFER
- Customers swipe their ATM card through the MSR
- Enter their PIN Number using the Stylus
- POS or PC application interfaces with the network
- PIN Number is encrypted with the transaction
The 5992 allows you to implement debit payment
services along with other payment and customer
interface service in a single device
13The 5992
CREDIT PAYMENT SERVICES
- Customer signs an image of the credit slip on
the screen - The signature is captured and digitized
- The signature is printed on the customers receipt
- Eliminates cost of credit slips
- Eliminates slip storage
- Reduces the labor associated with retrieval
- Eliminates chargebacks
- Intuitive for Customer to operate
14 The 5992
CONSUMER RESEARCH
- While at the Point-of-Service, a customer can
make a note of their shopping experience without
delaying throughput
Brings a higher and more accurate response rate
to market research
15The 5992
CUSTOMER DISPLAY
- The backlit LCD display makes an ideal itemized
customer display - Italics, underline, and reverse video
highlighting are available - Screen scrolls new items
- Customers can easily review the transaction
-
- Eliminates the need for a traditional
- customer display
16The 5992
ADVERTISING AND PROMOTION
- The 5992 backlit display and high pixel
resolution enable you to display multiple
pictures in a sequential order - Control boxes for customer selection
- Timely messages stimulate impulse purchases
- at the point-of-service
- Retailers can advertise merchandise and
- services
17The 5992 is certified for use on the following
NCR terminals
185992 Electronic Payment and Interactive Display
Terminal
- Features
- Transparent Digitizer Over Backlit LCD
- Display
- Signature Compression
- MSR, Encryption/PIN Entry
- Customer Programmability
195992 Features
- Keyboard Screen for Alpha numeric Entry
- Credit Applications / Hotel Check-In
- Split Screen for Combined Functions
- Combine Customer Display with Advertising or
Surveys - Advertising and Surveys
20Selected Signature Capture Customers
21The NCR 5992 is...
A Multipurpose Terminal