ANGOLA ELECTRICITY SUPPORT PROGRAM AESP

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)
SLUM ELECTRIFICATION AND LOSS REDUCTION (SELR)
WORKSHOP Sao Paulo, Brazil 4-6 December

• UTILITY-MUNICIPALITY-COMMUNITY COLLABORATION IN
  ANGOLA FOR ELECTRICITY DISTRIBUTION IMPROVEMENT
• Hugo Melikian, AESP COP
• Luanda, Angola
• 5 December 2007

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• AESP OBJECTIVES
• Improved service delivery. Increase the number
  of people receiving and paying for electricity on
  a reliable basis.
• Increased Economic Growth. Increase the number of
  businesses with access to reliable electricity.
  
• Improved Governance/Management capacity. Improve
  the ability of different stakeholders (utility,
  community, municipality) to play their respective
  roles within the sector, which includes
• improved management and technical skills
• better accountability of utilities to their
  customers
• better accountability of customers to the
  utilities

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)
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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• AESP PROJECT AREAS IN KILAMBA KIAXI, LUANDA,
  ANGOLA
• Subzonas 1-17 (4500 households, 24750 residents,
  85 electrified)
• Subzona 18 (600 households, 3300 residents, 65
  electrified)

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• DEMOGRAPHICS
• Foreign population 61
• Average age 24 years
• Self built construction 45
• Average number of people per room 1.8
• 90 incomplete construction
• Average year of construction 2001
• Youngest building 2006
• Permanent construction 64
• Rentals as of all starts 40 and 100
• Most people (70) would pay their bill in full
  even if they are not kept responsible for not
  paining

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• NEEDS ASSESSMENT EDEL
• Bills dont always reach the correct client
  (unknown address)
• Inaccurate database of clients
• Insufficient number of collection agents /points
  who are the only interface with community
• Lack of Funding for small scale projects
• Community and municipality engagement in land
  issues

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• NEEDS ASSESSMENT MUNICIPAL ADMINISTRATIONS
• Technical staff and appropriate training at the
  administrations to fulfill the role of liaison
  between EDEL and communities
• Long processing times of land documents for
  electricity service contracting (lack of maps)
• Financial resources for infrastructure projects
• Lack of know-how
• Lack of statistical data
• Lack of dialogue and common language between the
  utility and municipal administration

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• NEEDS ASSESSMENT COMMUNITY
• Clarity about which electricity decisions are
  political and which are technical
• Reduce the time for new connections
• Community is part of the solution and not only
  problem
• Higher accuracy of electricity bills. Paying for
  electricity by meter and not by fixed amount
• Timely repairs for damaged service
• Timely restoration of disconnected service after
  the reason for disconnection is resolved
• Timely identification and disconnection of
  illegal connections and electricity theft from
  SMEs
• Prompt response to customer request

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• TO SUMMARIZE THE IDENTIFIED NEEDS
• Up-to-date cadastral and network maps
• Funding
• Information education
• MECHANISMS
• To address the needs of different stakeholders
  AESP is providing three mechanisms/ tools of
  cooperation and implementation for the utility,
  administrations and the communities
• Community Mapping with GIS
• Community Electrification Revolving Fund (CERF)
• Public Private Partnerships
• Ongoing Information/Education Programs
• Consumer education of how to save energy
• Consumer education on how to preserve the network

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY GIS MAPPING
• Gives an opportunity for technical staff from
  EDEL, Municipalities and community to work on a
  common problem
• Creates linkages between the appropriate
  departments and community organizations
• Develops accurate databases of clients
• Identifies precise number of non electrified
  households

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY GIS MAPPING
• Allows better loss identification
• Facilitates common house numbering system
• Develops reliable databases of businesses,
  demographic and economic growth patterns
• Trains municipal staff in GIS to assist in rapid
  land title permits for electricity contract
  documents

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY GIS MAPPING
• Gives knowledge about network to the community
  and municipal administrations
• Allows indexing of clients for accurate bill
  delivery

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY GIS MAPPING
• Land title documents are required for contract
  with utility

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• Knowledge can be applied in all areas of
  municipal competency pertaining to provision of
  municipal services. 8 report accidents with
  flooding and electricity

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY ELECTRIFICATION REVOLVING FUND (CERF)
• To expand access to electricity, a Community
  Electrification Revolving Fund is being
  established that will provide funds to
  communities in Luanda and surrounding areas.
• The Fund is being used as a mechanism for
  engaging stakeholders in a dialogue about
  electrification issues and plans.
• The Fund brings together representatives from the
  community, municipality and the electricity
  service provider to jointly plan and implement
  new electricity service areas.

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY ELECTRIFICATION REVOLVING FUND (CERF)
• Participatory approaches are being planned for
  the governance of this fund.
• Part of the money collected from electricity bill
  payments goes back into the Fund to provide
  capital to expand access to new project areas
• METERING PROGRAM
• Installation of electric meters in the pilot
  project area

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• COMMUNITY INFORMATION
• (STATISTICAL DATA)
• In conjunction with the GIS work, a comprehensive
  residential survey was undertaken in a pilot area
  in each of the two municipalities. The survey
  results are providing important demographic,
  economic and educational data about their
  citizens that will help the municipalities to
  plan for better service provision.

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• PUBLIC PRIVATE PARTNERSHIPS
• SMEs expressed an interest in sharing part of
  their buildings with the utility to establish
  customer service points

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• METERING PILOT PROJECT
• Subzonas 1-17 25 metered)
• Subzona 18 15 metered

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ANGOLA ELECTRICITY SUPPORT PROGRAM (AESP)

• THANK YOU!