Aligning IT with Business Objectives

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Aligning IT withBusiness Objectives
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From Reactive to Proactive Its time for IT to
turn off the beeper. Perhaps IT management can
then create the breathing space to tackle the
strategic issues that link IT to the success of
the business. - International Data Corp.
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• How do we evolve from managing technology
  (reactive) to managing IT services (proactive)?
• To become proactive, IT shops need to consider
• What IT services does the business count
  on most? Do we have the right combination of
  people, processes and technology to deliver
  those services?
• How do we set expectations with our lines
  of business and measure against those
  expectations?
• What are the relationships between the IT
  services expected by our lines of business
  and the infrastructure necessary to deliver
  those IT services?
• Source HP

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• Enterprise Management Solutions Enable IT Service
  Management
• Improved performance and reliability
• Centralized management
• Growth strategy

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• Definition
• Enterprise management solutions include tools
  routinely used in IT operations to manage IT
  resources.
• Performance and availability management
  software
• System operations software
• Problem management software

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• Growing Demand forEnterprise Management Tools
• The market for enterprise management software is
  expected to grow from 7.1B in 2001 to 11.5B in
  2006.
• Source IDC
• Top solutions are those that
• Focus on distributed, cross-platform and
  Web-based environments
• Maximize cost savings
• Achieve rapid ROI

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Oh What a Tangled Web... Life in the Internet
world inevitably means making old dogs perform
new tricks - 24x7 and without fail. - Aberdeen
Group Enterprise management tools enable IT
managers to gain maximum availability and
performance from Web-based environments.
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• IT Complexity Runs Wide and Deep
• Heterogeneous systems are glued together
  to provide new, seamless services.
• Disparate parts must not only work
  together but deliver reliability and
  performance that often exceed their original
  design expectations.
• Business processes often traverse numerous
  internal and external network, systems and
  applications.
• Numerous points of failure create a highly
  fragile environment, yet downtime is not an
  option.

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• Gaining Optimum Value from Enterprise Management
• To maximize the cost savings achievedby an
  enterprise management solution, organizations
  should focus on thoseareas that deliver the most
  value
• Automation
• Availability
• Management by business process

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• Enterprise ManagementImproves Productivity
• Easier Implementation, configuration and
  upgrades
• Faster response to user issues
• Simplified IT operations (backup/restore,
  user setup, etc.)

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Enterprise ManagementReduces Downtime The cost
of system or application downtime can be
substantial. Network downtime - in which all work
stops - can cost hundreds of thousands of dollars
per hour.
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Enterprise Management Creates a Business
Process View Enterprise management tools enable
IT to proactively manage service levels in a way
that directly relates to business requirements.
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Modular Approach A modular approach to enterprise
management enables organizations to create a
comprehensive management tool while maximizing
cost savings and accelerating ROI.
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• GDS Offers Best-of-Breed Solutions
• HP OpenView
• Cisco
• EMC
• Hitachi Data Systems
• Veritas

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• GDS Value Proposition
• Proven Methodology / Best Practices
• Best-of-Breed Solutions
• 24x7 Management Solutions
• Top Industry Certifications
• Customer-focused Professionals
• Single Point of Accountability and Contact

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Conclusion GDS has the technical expertise and
practical experience to design, implement and
support your critical IT infrastructure. We
look forward to the opportunity to prove the
business benefits of partnering with GDS for the
long term.