Tool 3

1
Tool 3

• WORX for SMEs

2
COMFOR educative packages
3
Tool 3 WORX for SMEs

• This benchmarking tool helps you to monitor
• your operators mental strain
• work organisation
• working climate
• This is necessary to identify
• your companys strengths
• your companys weaknesses
• in order to improve the work situation.

4
Benchmarking

• improve by learning from others

?
5
SME voices about WORX

• WORX can be used to improve the working
  conditions and thereby reach higher working
  efficiency
• good help in personal development discussions
• enables early recognition and action upon
  problems
• one gains the employees true opinions
• SME benchmarks are very useful
• shows how the working climate affects my
  employees
• my leadership could benefit
• it is easy to enter data, the graphics offer an
  overview and show our situation

6
Structure of tool
The tool consists of four parts

1. Data collection template
2. Data input sheet
3. Result sheets
4. Decision sheet

7
Questionnaire
Questions reflecting Mental strain Work organisation Working climate
Control over the work situation Social support and communication Development and improvement
8
Method

• Print out template for operators
• Inform operators
• on why tool is used
• answers are anonymous
• results only for entire company
• a joint discussion will follow
• Collect and check questionnaires

9
Data input sheet

• Enter company name
• Enter date of data collection
• Adjust for number of operators
• space provided for up to 6 operators
• if more, insert columns
• Enter data from questionnaires. Here 1

10. Which is your remuneration system? ? (1)
fixed salary (plus bonus, if any) ? (3)
different from time to time ? (3) hourly
payment ? (4) piece/volume based payment
10
Data input
Question from questionnaire Question from questionnaire A B C D E F
1 Ergonomics considered by work planning  1 2 2 1 3 4
2 All levels support change 2    2 1 4 5
3 Effective and open communication            
4 Change and improvement in health planning            
5 Operators can decide to maximise health protection            
Missing data is accepted, though not desirable
11
Interpreting results
The lower the value, the better the situation

• 2.6 Can be improved
• 1.6 2.5 Good
• 1 1.5 Very good

12
External (e) and internal (i) BM
1 Negative trend (i) 2 Better than SMEs (e) 3
Positive trend (i) 4 Poorer than SMEs (e)

• How is the trend?
• What may lie behind?
• What measure might improve?

13
Five result sheets

1. Mental strain
2. Work organisation
3. Control over the work situation
4. Social support and communication
5. Development and improvement

14
Identify measures

1. Question 10 in Tool 1 H P Check
2. Discussions with operators
3. Guidance from OSH-services
4. Own experiences

15
Examples of measures

• Supply operators with more information, e. g.
  regular company meetings
• Work out shift schedules together
• Clearly define operators' responsibilities
• Involve operators in a team building process
• Organise training in communication
• Associate operators to the definition of the
  company's targets

16
A tip!

• Implement a few easy and quick measures. This
  sets a pace and shows that you are serious about
  change.

17
Decisions table

• After discussion, specify for each measure
• Goal
• Indicators
• Responsible person
• Involved persons

1. Starting date
2. Finishing date
3. Follow up and close

NOTE Documentation supports implementation!
18
Tool 3 WORX for SMEs
Field of application Identify strengths and weak-nesses in wellbeing, work organisation and working climate
Type of tool Longitudinal monitoring and analysing instrument, basis for decisions
Documents Tool as Excel-file Questionnaire as Pdf/Word-file
Frequency (recommended) Yearly