Richard Tworek

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• Richard Tworek

VP, Enterprise Communication Servers
2006 Technology Focus Enhancing the Human
Experience with Enterprise Real-Time and Secure
Converged Communications
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Todays Business Imperatives

• Optimize Investments

Save Time and Money
Save/Protect Company Assets
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Fundamental Disruptions Are Transforming Todays
Telecom Industry
New World, Rules, Players, Opportunities
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Impacts on Telecom and IT

• Employee Virtualization
• Mobility almost 50 of companies will use some
  sort of mobile apps
• 87 of all Enterprise workers are temporally or
  permanently remote

• IP Convergence

• Lower TCO
• New access to multimodal communications
• Collaboration one of top biz priority

• Consumerization of IT
• Consumer penetration of mobility driving business
  adoption
• Worldwide PDA shipments increased 20.7 percent in
  2005

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Who Are The Customers?

• IT Manager

End-User
Customers Customer
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2006 - Top 3 Technology Initiatives

• Security

Open SIP
Real-Time Personal Communications
Enhancing the User Experience
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Security

• Trends
• More mixed media on networks
• Distributed workforce and B-to-B communications
  needs
• Technology Readiness
• Security part of the DNA (User/Network/OS/Applicat
  ions)
• Media Security (application)
• 75 of hacks at application layer
• Embedded in IP Clients
• Enterprise Value/ROI
• A balanced Value Proposition
• Risk mitigation loss of information, system
  recovery, lost productivity

By 2009, 80 percent of companies will have
suffered an application security
incident (Gartner, Dec.2005)
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Open - SIP

• Trends
• User enterprise diversity flexible choice
• The potential to be a disruptive technology
• Technology Readiness
• Web Services
• API, standard interfaces, interoperability
• Integration IP Telephony, Collaboration,
  Desktop, Back-office, vertical apps, etc.
• Enterprise Value/ROI
• Adaptive client application choice
• Streamlined business process, improved customer
  responsiveness, productivity

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Personal Communications

• Trends
• Technology consumerization
• Virtual and mobile workforce
• Increase of com. channels
• Technology Readiness
• Personal Agent
• Presence (location, device, application)
• Speech to text, text to speech
• RFID
• WiFi, Fixed, Cellular, Dual Mode
• Enterprise Value/ROI
• Simplicity
• Time to decision making
• Business without boundaries

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The Big Surprise ? Over Hyped?
Surprise
Hype
Velocity at which
VoIP for the sake of VoIP
Presence and Mobility
Intersect
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Innovation
Innovation is executing on creativity. Richard
Tworek