Microsoft Windows XP SP2

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Microsoft Windows XP SP2

• Problems Solutions
• By Norman Allen

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Common Issues

• Incompatible hardware (especially in desktop
  machines)
• Loss of network connectivity
• 801.11 woes
• ltApplicationgt stops working
• Total computer failure (blue screen, etc)

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Incompatible Hardware

• Although the list of supported hardware in XP SP2
  is enormous, there are still devices that arent
  officially supported.
• To fix these, go to the manufacturers website
  and download new drivers and install them
  immediately after the SP2 upgrade.
• Upgrade the BIOS BEFORE upgrading!
• Check printer websites printers are notorious
  for breaking after a Windows XP SP2 installation.

4
Loss of Network Connectivity

• The Windows XP SP2 firewall is on by default and
  can cause problems with various network settings
  and configurations.
• Disable and re-enable your network adapter.
• In a corporate environment, use Group Policy to
  disable the firewall or open certain ports as
  necessary. http//www.microsoft.com/technet/prod
  technol/winxppro/maintain/mangxpsp2/mngwfw.mspx

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802.11 woes

• Some XP SP2 users have mentioned problems with
  wireless connections not connecting and
  performing poorly.
• Update firmware for your access point and
  wireless card. Check software (if any) website
  for updates.

6
ltApplicationgt Stops Working

• CD/DVD burning applications, audio applications,
  and many older applications will not run in
  Windows XP by default.
• If an upgrade is available, install it. If not,
  create a shortcut, right-click it, go to
  Properties, and try to run it in XP Compatibility
  mode.

7
Total Computer Failure

• Its very possible that your computer simply
  doesnt like XP SP2. This may lead to blue
  screens of death, freezes, and other symptoms
  which will prevent you from enjoying your
  computer.
• Update all of your major software BEFORE you
  upgrade.
• Update your BIOS before you upgrade.
• Create a recovery disc BEFORE you upgrade.

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Questions?