Shared Goals as Common Thread for Quality Improvement

1
Shared Goals as Common Thread for Quality
Improvement
February 2006

• Robert Cooper, Ph.D.
• Associate Vice President
• Undergraduate Studies
• San José State University

Dorothy S. Poole, Assistant to the President for
Institutional Planning San José State
University
2
Shared Goals as Common Thread for QI

• AGENDA
• Current WASC Context for SJSU
• Upcoming Special Visit
• Catalyst for QI Infrastructure
• Improving Education Quality
• Enrollment Management
• Comprehensive Definition
• Shared Goals Performance Indicators
• Action Planning
• SJSUs Comprehensive Enrollment Management Plan

3
Shared Goals as Common Thread for QI

• Current WASC Context
  
• Upcoming Special Visit
• Follow-up to Capacity Review Visit (October,
  2004) Commissions Action Letter (April 2005)
• Special Visit (March 1-3, 2006)
• Refinement of the Proposal
• Institutional Planning
• Enrollment Management
• Assessment Educational Effectiveness

4
Shared Goals as Common Thread for QI

• Current WASC Context
  
• Catalyst for QI Infrastructure
• WASC review process
  stimulated

• Campus Dialogue
• Reflection
• ACTION

5
Shared Goals as Common Thread for QI

• Current WASC Context
  
• Improving Education Quality at SJSU
• Educational Effectiveness at SJSU
• Planning
• Culture of Evidence
• Assessment to Drive Improvement
• The Student Experience
• Student Development Success

6
Shared Goals as Common Thread for QI

• Enrollment Management (EM)
• Comprehensive Definition

EM covers a range of functions to provide access
to collegiate study and to facilitate admission
and progress to graduation.
7
Shared Goals as Common Thread for QI

• Enrollment Management (EM)
  
• Shared Goals Performance Indicators

• Vision 2010 Enrollment Management Goals
• Comprehensive EM plan that sets annual
  enrollment growth target
• Includes targets for
• Enrollment distribution between undergrad grad
  students
• Enrollment distribution between general fund
  self-support programs
• Enrollment distribution between residential
  non-residential students
• Enrollment distribution between classroom-based
  distance-learning instruction
• Recruitment of specific majors high-achieving
  students
• Recruitment of HS grads from entire service area
  beyond including state, national
  international
• Enhanced advising programs to increase retention
  and reduce time to graduation
• Obtained measurable improvement in recruitment
  retention rates thereby increasing graduation
  rates by 5 percentage points.

8
Shared Goals as Common Thread for QI

• Enrollment Management
  
• Action Planning

9
Shared Goals as Common Thread for QI

• Enrollment Management (EM)
  
• SJSUs Comprehensive EM Plan

• SJSU Goals CO 22 Items Facilitating Retention
  Graduation