Knowledge3

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eArmyU Military Installation Voluntary
Education Review (MIVER) Briefing for Army
Library Institute 7 June 2001
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Why eArmyU?

• Unprecedented competition for quality people
• Americas youth demand educational opportunities
• Significantly expands educational opportunities
• Anywhere, anytime
• Degree choice not limited by location
• Clearly demonstrates Armys investment in people
• Develops technology savvy soldiers
• Assists in developing leaders
• Creates Army image as high tech educator
• Attracts and retains quality soldiers

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eArmyU Vision and Mission

• A portal to bring Army Education to the soldier
• Anytime
• Anyplace
• Anywhere

Vision Create an Army image of a high tech
educator. Mission Offer soldiers the
opportunity to obtain higher education degrees
and technical certificates by maximizing the use
of technology-based online education programs.
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eArmyU will revolutionalize education.

• Learn while you serve
• Access to the finest educational programs
• Anytime, anywhere
• Worlds largest education portal
• Full financial support

• Enhance recruitment
• Increase retention
• Develop educated, technology-savvy soldiers
• Support Army transformation

MISSION VISION
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by providing unprecedented educational
opportunities

• Wide breadth of educational programs
• An integrated and tailored portal
• A full range of student support services
• 100 financial support
• State of the art technology
• package
• eArmyU.com website

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A diverse group of educational providers
Programs of Study
Associate Bachelor Master
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A broad range of educational programs

• Meets the diverse needs of soldier-students
• Participating colleges and universities
• Members of Servicemembers Opportunity Colleges
  Army Degree (SOCAD)
• Guaranteed transferability of credits amongst
  SOCAD schools
• 96 programs (Certificates, Associates,
  Bachelors, Masters)
• 16 states

Number of institutions, programs to grow
significantly over years
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The largest educational portal

• Serves as the doorway to a host of critical
  tools and services
• Virtual classrooms
• Course materials
• Discussion groups
• Virtual library
• Encyclopedia
• Assessment tools
• Tutoring
• Advising
• Administrative support

Distinguishing Features
Integrated Tailored Easy to navigate Reduces
complexity Provides one stop shop Enable 24X7
access Complements, but does not replace
counselors
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eArmyU Portal Login Screen
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eArmyU Library Resources

• Students have access to a variety of reference
  materials
• Digital Libraries
• GALILEO (University of Georgia)
• Available to all eArmyU participants regardless
  of home institution
• Offers more than 3,000 full-text journals,
  periodicals, databases, reference tools and a
  sampling of full-text books.
• Databases include Academic Search Premier
  Business Source Premier Business Wire News
  Computer Source ERIC Health Source MEDLINE
  Newspaper Source Psychology Behavioral
  Sciences, Religion Philosophy, and Sociology
  Collections
• Home institution library resources
• Physical Libraries Agreements with Columbus
  State, Central Texas College, and Austin Peay
  State University

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Army University Access Online
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02dod09.ppt/2001bos
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Funding policies

• Current
• DoD standardized tuition policy
• Fund 75 of tuition costs or up to 187.50 per
  semester hour, whichever is less
• 3,500.00 annual cap

• eArmyU
• 100 funding for tuition, books and course fees
• No cap or ceiling
• Proposed 2002
• DoD standardized tuition fiscal policy
• Fund tuition costs up to 250 per semester hour
• 4,500 annual cap

Not likely before FY03
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eArmyU Program Eligibility Requirements

• Regular Army Active Duty Enlisted and Active
  Guard Reserve Soldiers Physically Assigned to
  three Initial Installations
• High School Diploma or GED
• 3 - Year Service Remaining Requirement (SRR) Upon
  Enrollment in eArmyU (May Reenlist or Extend if
  Otherwise Qualified IAW AR 601-280)
• Not on Assignment Instructions
• Not Flagged for Disciplinary Reasons
• Be Counseled by an Army Education Counselor and
  Obtain Concurrence
• Have Commanders Approval to Participate
• Sign eArmyU Participation Agreement
• Meet School Admission Criteria

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eArmyU Program Requirements

• Successfully Complete a Minimum of 12 SH of
  eArmyU Courses Within Two Years of receiving
  Technology Package
• Agree to Incur Financial Obligation If Goals Are
  Not Met
• Must Complete 6 Semester Hours Annually for Two
  Years
• Soldier Assumes Full Ownership of Technology
  Package Upon Successful Completion of 12 Semester
  Hours of eArmyU Courses
• Soldier Responsible for Security of All Equipment
• Soldier Must Pay for Commercial Telephone Service
• Must Advise Army Education Center If Withdrawing
  From eArmyU Course
• Incurs eArmyU Contractual Services Obligating SRR
  and Time Conditions

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A state of the art technology package

• Soldiers will have the tools they need to operate
  effectively and efficiently as students
• Laptop computer
• Printer
• Internet access
• Email account
• Technology support
• On-site specialists
• Call center/help desk
• Computer training

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Best-in-class providers

• Experienced at working together to deliver
  integrated solutions to customers

• eArmyU
• Prime Contractor.....Pricewate
  rhouseCoopers
• Worlds largest professional services
  firm
• Educational Programs
  Colleges and Universities
• Standards and Policies..... Council
  on Academic Management
• Leaders from the higher education community
• Learning Management Systems....Blackb
  oard (Virtual Classroom)
• Saba (Course Management) PeopleSoft
  (Administration)
• Learning Support.
  ........SMARTHINKING.com (Tutoring)
• The BK Group (Textbooks)
• UGA Galileo Library (Online Library)
• Brainbench/Question Mark/Edge Training (Skills
  Assessment)
• Infrastructure Support.........
  ..Compaq (Laptop and
• Printer)
• Fiberlink (ISP) Precision Response
  Corporation (Help Desk)
• Intel Online Services (Managed Hosting)
• LESCO (Logistics, On-Site Support)

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Eventually, program will beavailable Army-wide

• Initial installations Forts Benning, Campbell,
  and Hood.

JAN 01 First students enroll
JAN 02 Target 12,000-15,000 students
Contract
16 higher education institutions
Expand to 8 more installations Add more
institutions
Award
AwardLaunchFull Capability
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Possible Expansion Sites for eArmyU - FY02

• Fort Carson
• Fort Drum
• Fort Bragg
• Fort Lewis
• Fort Wainwright
• Schofield Barracks
• Camp Casey, Korea
• Heidleberg, Germany

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eArmyU enrollment to date
FY01 Target of 8,000 soldiers
As of 1 Jun 2001

• 739 have reenlisted or extended to participate
• High demand mandates phased implementation

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eArmyU results to date have been extremely
positive

• eArmyU has exceeded all expectations since
  launched on 16 January 2001
• Met and exceeded three month student enrollment
  goal in one month
• Received over 200 inquiries from educational
  institutions interested in joining the eArmyU
  network
• Preliminary data indicate nearly 15 of soldiers
  either extended or re-enlisted to satisfy
  three-year service obligation to enroll in eArmyU
• Approximately 67 are new students (i.e., have
  not previously enrolled in a college course or
  have not done so within the last 12 months)

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Issues confronted in implementing eArmyU

• Connectivity Issues Unknown
• Cost of Tuition Unreasonable for Some Schools
• Secure Storage Space for Large Number of
  Computers and Printers
• Processing of Large Numbers of Soldiers
• Workload of Education Center Test Examiners
• Variety of Programs Offered

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Performance will be intensely monitored

• Key indicators
• Soldier-student satisfaction
• Growth in educational partners, courses, programs
• Expansion of student enrollment
• Soldier-student course completion rates
• Help desk responsiveness
• Achievement of scheduled milestones

PwCs professional fees are directly tied to
performance in all key areas
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Our commitments

• To the Soldiers
• To the Army
• To Our Partners
• To Education, Worldwide

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Assessment/EvaluationMilitary Installation
Voluntary Education Review (MIVER)

• Why MIVER?
• Department of Defense voluntary education
  programs constitute one of largest continuing
  education programs in the world.
• Annually over 1 million servicemembers enroll in
  postsecondary courses leading to certificates,
  associates, bachelors, masters and doctorate
  degrees.
• Through an extensive network world-wide,
  postsecondary schools and institutions deliver
  classroom and online instruction to the military
  community.
• Ensuring high quality programs are offered is
  critical.
• Periodic third party review complements the
  traditional institutional accreditation review
  process.

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Assessment/EvaluationMilitary Installation
Voluntary Education Review (MIVER)

• Office of the Secretary of Defense sponsors and
  funds on-going third party reviews of Services
  postsecondary education programs.
• Two Purposes
• Assess the quality of selected on-post education
  programs
• Assist to improve voluntary education programs
  through recommendations to institutions,
  installations, and the military Services.
• Focus total postsecondary program operations on
  an installation or within a major Army Command
  role of education center, base organization, and
  all institutions is equally considered.
• Proposed MIVERS
• Korea - FY01
• Forts Eustis/Monroe/StoryLeavenworth Aberdeen
  Proving Ground - FY02
• eArmyU (Consultation) US Army South (Miami,
  Honduras Puerto Rico) - FY03

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Assessment/EvaluationMilitary Installation
Voluntary Education Review (MIVER)

• What is looked at during a site visit?
• Mission Statement
• Command Support
• Personnel
• Needs Assessment
• Education Program Planning
• Education Program Acquisition

• Program Administration
• Student Services
• Instructional Resources
• Physical Resources
• Financial Resources
• Student Assessment and Program Evaluation

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Assessment/EvaluationMilitary Installation
Voluntary Education Review (MIVER)

• Library Services are an important component of
  Instructional Resources.
• Post libraries serve as a valuable instructional
  resource for the voluntary education program.
• Librarians
• Work with installation/institutional
  professionals to provide reference space,
  periodicals, and specific research capabilities
  aligned with programs offered.
• Guide students in their quest for knowledge
  through library research.
• Institutional libraries provide direct support
  for programs offered by parent institutions on an
  installation.

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Assessment/EvaluationMilitary Installation
Voluntary Education Review (MIVER)

• Examples of what MIVER looks at in area of
  Library Services
• What library resources are available to students
  participating in the voluntary education program?
  Accessibility? Adequacy of facilities? Do
  support agreements exist between education center
  and library?
• What library technologies are used to provide
  students access to library resources beyond the
  local stacks? How are they used by students in
  the voluntary education program?
• Is library appropriately staffed and funded? If
  deficiencies exist, what initiatives are underway
  to correct them?
• What provisions has installation made in formal
  agreements with educational institutions
  regarding library resources?

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Your Questions?
Preparing Soldiers for a Transformed Army