Facilitating CrossAgency Collaboration

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Facilitating Cross-Agency Collaboration

• Presented by
• Jeff Biedell
• David Evans
• Daniela Ionova-Swider
• Jonathan Littlefield
• John Mulligan
• Je Ryong Oh
• Faculty Advisor Dr. David Darcy

2
Introduction

• Background
• GSA, eGov and 23 Initiatives
• Challenges
• Developing and supporting teams
• What to expect
• Guidance for project managers and managing
  partners

3
Framework

• Team issues
• Design
• Management
• Processes
• Support
• Web-based software
• Product evaluation
• Support capabilities

4
Design

• Modular Approach
• Critical activities and capabilities
• Options for each activity and capability
• Appropriate organizing mode
• Integration of activities and capabilities
• Improvisation of organizational architecture

5
Management Attributes

• Management
• Reporting
• Appraisal
• Attributes
• Purpose or Shared Vision
• Trust
• Size Issues

6
Processes - Location

• The importance of place changes
• Work can be dispersed
• Achieve cost savings by reducing travel
• Collocation is still necessary for
• Team formation and development of common
  understanding
• Creative or contentious processes
• Many processes cannot be virtualized

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Processes - Sequence

• Electronic collaboration alters the sequence of
  work activities
• Affords the ability to obtain greater parallelism
  in project tasking
• Potentially reduces timelines given no resource
  constraints
• Project management as a critical success factor

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Processes - Implications

• Leadership gains in importance
• Foster team behavior that relies on trust and
  common goals
• Informal, tacit relationships are not fully
  replaced by collaboration tools
• Training is an opportunity to develop
  cross-agency teams

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Support

• Provide Team/Governance Support
• Collaborative Training
• Team tools
• Team planning and group skills
• I/T Tools
• Web-based software tools

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Web-Based Software

• Provide Organization Support
• Minimum Requirements
• No software installation
• Virtual workspaces w/ security
• Asynchronous discussion
• Scheduling tool

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Functionality

• Project Management
• Calendars, Task Assignment, Member Profiling,
  Cost Management, Reporting
• Document Management
• Posting, sharing and editing of documents
• Document change tracking, Notification, Drag and
  Drop File Sharing, Searching

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Evaluation method

• Equal weighted average of
• Ease of use
• Project management
• Product Management
• Pros and Cons
• Necessity of provided functionality

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Products
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Support of Organizations

• Team Design
• eg. Searchable member profiles
• Team Processes
• Matrices and side by side comparisons
• (see report pages 25 - 27 and Appendix D)
• Team Support
• Team Management

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Conclusions

• Evaluating Organizing Options
• Four Organization Components
• Evaluating web-base tools
• Provide framework
• Teamcenter, eRoom, Arcturus, CyberAlliances

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• Questions?

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• Thank you!