Regional Consultation: Outaouais Health

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Regional Consultation Outaouais Health Social
Services Network for the English-speaking
population September 27th, 2006
Building Healthy Community Links
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Mission Statement Mandate

• The Outaouais Health Social Services Network
  involves citizens, public institutions, service
  organizations, and community resources in the
  planning and delivery of quality and accessible
  health and social services to the
  English-speaking population.
• Build the knowledge base and provide information
• Help maintain and improve access
• Identify and address potential service gaps,
  access issues
• Understand and participate in the new health
  structure
• Build networking and partnership capacities

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What weve done, 200506

• Building the knowledge base and provide
  information
• Sponsored a comprehensive research report
• Helping maintain and improve access
• Engaged in several Primary Health Care projects
• Identifying and addressing potential service
  gaps, access issues
• Partnered in McGill Nursing Retention Project
• Building networking and partnership capacities
• Hosted the OHSSN Regional Forum (February 06)
• Understanding and participating in the new health
  structure
• Engaging the Regional Advisory Committee

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English-speaking community research

• OHSSN Health social services needs assessment
  for the English-speaking population of the
  Outaouais, 2005
• CHSSN 4 regional profiles and reports on the
  English-speaking communities
• 200304 16 Québec administrative
  regions200405 Communities in CLSC
  territories200506 Social Capital
  Report English-language Health Services access
  in Québec

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CROP-CHSSN 2005 Survey Community Vitality of
Anglophones

• (3,129 Anglophones 1,002 Francophones)
• Slight population growth
• Lower proportion of seniors
• Higher ratio of care-givers to seniors
• Higher than average rate for non-completion of
  high-school
• Two age groups (25-34 and 85 years/over) are
  more likely to have incomes below the low-income
  cut-off rate

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Surveys findings

• Outaouais region / province of Québec

• Perceived general state of health
• Satisfaction with regional access to services
• Most important issues for Anglophones in Québec
  and the Outaouais

(see handout)
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Use of health and social services

• Use of services by Anglophones
• Reasons for out-of-region use of services

(see handout)
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Access to services in English

• Barriers encountered by Anglophones
• Information provided by public health and social
  service institutions in English
• Sources of information in English about public
  health promotion and prevention programs

(see handout)
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Focus Groups June October, 2005

• Aylmer, Hull, Gatineau
• Wakefield/Chelsea
• Buckingham
• Low, Kazabazua, Maniwaki
• Quyon, Campbells Bay
• Total 14 groups / 130 participants
• 64 rural / 66 urban
• Average age of 53.7 years

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Focus Groups results

• Participants view of health
• Participants view of service provision
  challenges according to
• Social problems
• Access-to-service issues
• Language barriers
• Bio-medical issues

(see handout)
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Focus Groups highlights

• Reasons for identified problems
• Specific needs of the English-speaking population
  in the Outaouais
• Priority of health issues
• Priority of service issues

(see handout)
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Action gt next steps

• OHSSN Strategy, 2006-07 Develop a networking
  organization that addresses the needs of the
  English-speaking community by collaborating with
  the structure and priorities of the Québec
  health and social services system

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OHSSNs Commitment

• OHSSN will provide leadership and support in
  promoting access to health and social services
  in English
• OHSSN can help build healthy community links
  between the health, education, and community
  sectors

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Merci / Thank you!
www.OHSSN.org