IT Employment Trends

1
IT Employment Trends

• New England Governors' Conference
• IT Workforce Development 2002
• June 6, 2002
• Michael Bell
• VP, Research Director Gartner

2
CIOs Speak Out Top 10 Technology Priorities

• Key Findings
• Security and content management come top
• reflecting the needs to protect data, people and
  assets and to manage access rights
• Application infrastructure priorities come next
• a mix of short-term and mid-term internal
  components including middleware and Windows 2000
• CRM and workflow will contribute to application
  infrastructure investments this year
• Network infrastructure and e-enablement are
  still high priorities
• priorities includes network management tools and
  both internal and inter-enterprise e-enabling
  technologies

Top 10 Technology Priorities 2002
Average weighted score (10 max)
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10
3
The Changing IT Skill Portfolio
Business management skills (e.g., consulting,
marketing, business-case development, financial
analysis, risk assessment, communication, people
management, competitive analysis, accounting)
Share ofin-house skill portfolio
Technology management skills (e.g., business
requirements modeling, technology integration,
project management, architecture, operational
excellence, IT workforce planning)
Product and technical skills (e.g., Windows NT,
PeopleSoft, Oracle database administration, CRM,
e-business platforms, end-user support, Web site
creation)
2001
2002
2003
2004
2005
2006
4
Strategic Planning Assumption

• Through 2005, IS organizations will compete
  against external service providers for top IT
  talent and 50 percent will lose the contest
  (0.7 probability).
• By 2005, people will interview prospective
  employers so stringently that 40 percent of
  enterprises will miss recruitment goals by a
  substantial margin (0.8 probability).

5
Personal Brand The Calling Card of IT
Professionals

• How Will I Be Known?
• Conscientious
• Ethical
• Natural leader
• Community-minded
• Avid learner
• Socially conscious

• Where Will I Work?
• High-growth company
• Near universities
• Strong Sense of Place
• High-trust, high-touch
• Technologically aggressive

• With Whom Will I Work?
• High collaborators
• Great thinkers, quick studies
• Inspiring leaders
• Role models
• Fellow sports enthusiasts

• What Will My Life Look Like?
• Balanced and healthy
• Time for friends and hobbies
• Flexible
• Energized, not stressed
• Environmentally committed

6
Smart Communities Success Factors (Public and
Private)
Skilled Workforce
7
Driving IT Performance Through People

• New England Governors' Conference
• IT Workforce Development 2002
• June 6, 2002
• Michael Bell
• VP, Research Director Gartner