4 4 steps in building an effective team

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4 4 steps in building an effective team

• Marica Labrou

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Agenda

• Why you need an effective team
• Pre-assumptions
• 4 first Steps
• 4 second Steps

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Why you need an effective team

• Achieving targets
• Building a solid base
• Overcoming difficulties more easily
• Gaining recognition
• Realizing potential
• Making others great
• Preparing future leaders
• The mirror effect

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Pre-assumptions

• Steps for a Leader to follow
• Components of steps might be different
• Bad news Never ending story
• Good news Its working!
• Leaders can become better

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4 first Steps

• Get to know
• Accept
• Walk with
• Co-operate effectively

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1- Get to know
The leader Oneself Each other
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• The leader
• The leaders personal values
• The leaders management style
• You can be your way as long as you communicate
  it

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Leaders personal values

• Example list
• Responsibility
• Autonomy
• Recognition
• Personal growth
• Harmony (or the absence of conflict)
• Status
• Accomplishment
• Loyalty
• Duty to family
• Wisdom
• Creativity
• Shared fun
• Challenge
• Self-expression

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Leaders personal values

• Example
• Challenge
• Knowledge
• Emotion
• ?
• Managing by Insight

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• Oneself

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• Get to know each other

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Self awareness tools

• MBTI
• Learning Type
• Conflict management type

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Myers-Briggs Type Indicator

• I or E (energy from)
• N or S (data in)
• F or T (making decisions)
• J or P (organize operate)

• Example

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Learning Type

• Learning Tactics Wheel
• Action
• Pure action
• Trial error
• Following a plan
• Thinking
• Problem solving
• Visioning
• Intuition
• Personal
• Checking feelings
• Self talk
• Personal experience
• People
• Getting information
• Modeling
• Actively involve

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Conflict Management

• Example

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2 - Accept
The others The rules
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• Respect the difference (diversity)

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• Understand the intention

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Set team ground rules

• Team Chartering

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Team Chartering

• Organizational vision, mission values
• Team Vision, mission values
• Team norms
• Team member roles
• Communication strategies
• Decision making
• Resources Support

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Team vision

• Where do we go long term picture of the ideal
  end result
• Example
• XXX Team/Unit to become the leader in the YYY
  market by providing customers with ZZZ.

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Team mission

• Why do we exist why our work is important
• Example
• To enable NNN customers gain SSS.

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Team norms

• Ground rules that identify appropriate behaviors
  for team members
• How do we work together
• Example
• Open space vs. privacy (respect, understand other
  team members)
• Work-life balance rules

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Team Member roles

• Individual responsibilities for the successful
  operation of the team (Who does what)
• or specific tasks
• or job descriptions

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Communication strategies

• Sharing of information
• Team meetings
• Distribution groups
• E-mails
• Oral communication

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Decision making

• Authority
• Accountability
• Conflict

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Resources

• Tangible materials support
• Example
• Training

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Set the right expectations

• No surprises

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3 - Walk with
Goals Plans
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• Common goals

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• Plan

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Action plan

• Team
• Per team member
• Specific measures
• Common sites, directories, shares, updates,
  priorities etc.

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4 - Co-operate effectively
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• Co-operate

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Team Stages
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Team life cycle stage

• Beginning example

• Orientation
• Low productivity
• High morale
• Dissatisfaction
• Low productivity
• Low morale
• Forming to Storming
• Needs
• Building trust
• Chartering
• Clear goals
• Collaborate efficiently
• Structuring
• Resolving

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Team XXX

• to become the best place to work in . with
• a lot of challenges
• a lot of learning
• a lot of fun
• Team XXX to become the best , most recognized and
  admired for its INSIGHT (spirit, results,
  attitude) team in

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• Give/take feedback

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Sources of feedback

• Among team members
• From colleagues
• External customer survey
• No hard feelings!

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Regular team meetings

• Predefined agenda
• Soft topics included
• Suggested readings
• Cross group topics/speakers included
• Each team member talking / presenting
• Decisions taken based on consensus (if possible)

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HR assistance

• Very important!

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4 first Steps

• Get to know
• the leader
• oneself
• each other
• Accept
• Respect each other
• Set team ground rules
• Set the right expectations
• Walk with
• Communicate common objectives
• Build a plan
• Co-operate effectively
• Identify team stage provide accordingly
• Give/receive feedback continuously

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• Coming together is a beginning,
• staying together is a progress
• and working together is success
• 
  Henry Ford

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Taking a happy effective team to the next step

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4 second Steps

• Build on Team Values
• Apply Situational Leadership
• Encourage Personal Initiatives
• Have Fun together!

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1 Build on Team Values
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Team Values

• Example

• Responsibility
• Creativity
• Accomplishment
• Recognition
• Challenge

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Team Values statement

• Team XXX members are eager to undertake
  challenging tasks for which are held responsible
  (jointly individually) and which they deliver
  in a creative way that leads to significant
  achievements giving recognition both to the team
  and the individuals involved.

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2 Apply Situational Leadership
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Situational Leadership

• Competence Commitment
• Needs
• Leadership style required
• D1 The Enthusiastic Beginner
• D2 - The Disillusioned Learner
• D3 The Capable, but Cautious Performer
• D4 The Self-Reliant Achiever

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Situational Leadership (example)
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Team life cycle stage / Team assessment

• Mid life example

• Norming to Performing
• Needs
• Integration
• Further skills development
• Encouragement
• Relationships
• Shared responsibility
• Increasing productivity
• Learnings
• Recognition celebration of success
• TIPs (Team Improvement Proposals)

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3 Encourage Personal Initiatives
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Further self-knowledge

• 360o exercise
• Strengths Finder tool

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Personal Development within the team

• Personal Objectives
• Personal Charters
• Personal Development plans
• Regular 11s
• Job satisfaction discussion / assessment
• Mentorship (mentor/mentee)
• Sharing best practices

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Soft skills development

• Example

• Run effective meetings
• Presentation skills
• Negotiation skills
• Listening skills
• Win-Win attitude
• Other trainings

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• Be proactive
• Adapt to change

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Personal initiatives

• Personal commitment sheet
• Personal action plan
• Personally owned projects/plans
• Personal development per team member
• Encouragement of further personal initiatives
  (special focus on cross-group collaboration)
• Monthly review sessions (11s)
• Career development discussions

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The bar is high

• and success is always
• measurable.

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4 - Have FUN together!
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Fun!!!
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4 second Steps

• Build on Team Values
• Team statement
• Apply Situational Leadership
• Situational leadership per team member
• Team assessment
• Encourage Personal Initiatives
• Personal development
• Personal initiatives / projects
• Have Fun together!

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How do you measure success

• Manager feedback
• Team assessments
• 11s

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Do you inspire your team?

• All great teams and all great organizations
  are built around a shared dream or motivating
  purpose.
• Warren Bennis

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• Never doubt that a small group of committed
• people can change the world.
• It is the only thing that ever has.
• 
  Margaret Mead
• 1901 - 1978

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Thank You