Recruiting Top Talent

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Recruiting Top Talent

• Avinash Chandarana
• Group Director of Learning and Development

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Who Am I ?
Why me ?
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Who is Avinash Chandarana ?

• Global Nomad Ugandan / Indian / Englishman
• Lived on 3 continents and 5 countries
• Worked in For Profit and Non Profit Sectors
• At MCI since 1998
• Director of Talent and Development (MCI Brussels)
• Present Group Director of Learning Development

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Why am I talking about recruiting talent ?

• Interviewed close to 1000 people over 17 year
  career
• Recruited over 200 people
• Representing over 50 nationalities
• From 6 continents
• From all walks of life and professional
  experiences

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How to Stand Out In The Crowd
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Key Points For Today

• Preparation and Building Confidence
• Interview Questions
• Body Language
• Show me the Money!
• Tips to Stand Out From the Crowd

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Preparation and Confidence

• Career Planning - Develop Personal SWOT
• Know What Motivates YOU!
• Research
• Visualize Success

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Types of Interviews / Handling Questions

• Traditional / Behavioural
• Prepare Examples of skills application
• No Right or Wrong Answers
• Implement the CAR Model in your responses
• Context gt Actions gt Results

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Types of Interviews / Handling Questions

• Youre in control of what you let the interviewer
  know
• Emphasize what you can do to benefit the company
• Be a Sponge! Discover and Uncover

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Body Language

• Question
• How much communication impact does Body Language
  have on the receiver?
• A 55
• B 38
• C 7

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Results
MASTERFOOD
Percentage
Channel

• Body Language
• Paralanguage
• Content

• 55
• 38
• 7

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Show me the Money..?

• Question
• Where does money rank in the list of motivators -
  in terms of what employees want?
• Select a number from 1 to 10.
• (1 represents the highest importance with 10
  the least)

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Results
MASTERFOOD
1- 5
6 - 10

• Adequate Pay
• Fairness
• Pride in Product
• Atmosphere
• Benefits

• Sense of Accomplishment
• Opportunity to Grow
• Chance to use skills
• Recognition
• Advancement

Society of Human Resource Management (SHRM)
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Show me the Money..?

• Making more money
• - isnt always the right career move
• Consider Total Rewards Package (TRP)

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TRP
BasePay
Career
Benefits
Environment
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Tips to Stand Out from the Crowd

• Question
• Which is more important to a recruiter when
  selecting a candidate?
• Skills and Qualification to do the job?
• Personality and Character of the candidate?
• Years of Experience
• Affordability and within budget

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MASTERFOOD
Tips to Stand Out in the Crowd
Additional Qualities
Additional Qualities

• Motivation
• Adaptability to teams
• Ability to acquire new skills
• Go Extra Mile

• Up to date on trends
• Strong Presentation
• Volunteerism
• Passion

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THANK YOU
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Getting started,my experience

• Lara Poethig
• Project Coordinator Abstract Manager

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Content

• My background 2001-2008
• Some advice
• Dos and Donts
• Literature

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B

• ackground 2001-2008

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Background 2001 - 2008

• 2001-2008 University of Applied Sciences
  Osnabrück
• April - 2004 Future Leader Forum, IMEX
• 2004 Internship at MCI Lyon office
• November 2004 Forum for Young Professionals
• 2005 Thesis on procurement
• Since 10 2005 Employee with MCI Geneva
• January 2006 Article about thesis in CIM
  magazine
• January 2008 IAPCO seminar
• 2009 CMP ?

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A

• dvice

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Advice

• Get to know the industry
• Structure
• Key players
• Terminology
• Language skills
• Intercultural skills
• Mobility
• Be ready

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D

• os and Donts

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Dos and Don'ts

• Dos
• Be proactive
• Look out for opportunities and jump on them
• Listen and be open for advice
• Build up a network and use it
• Be yourself
• Go the extra mile
• Donts
• Dont want to much in a short time
• Dont be afraid to make mistakes (but make the
  same mistake only once)
• Dont go over your responsibilities

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L

• iterature

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Literature

• BOOKS
• IAPCO Meeting Industry Terminology
• Tony Rogers Conferences and Conventions A global
  Industry
• INDUSTRY ASSOCIATION SITES
• ICCA www.iccaworld.com
• MPI www.mpiweb.org
• CIC APEX Industry Glossary http//glossary.conve
  ntionindustry.org
• MAGAZINES
• CIM Publications
• MIC Meeting Industry Magazine
• STUDIES
• Future Watch
• Trend Reports (EIBTM)

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Q

• uestions?

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THANK YOU