The Hartfords SOA Maturity Model

1

• The Hartfords SOA Maturity Model

2
Timeline of SOA Launch
Key Milestones in The Hartford Property
Casualtys SOA Implementation
Initiated SOA Implementation
1999
Opportunistic Development.
2000 -2001
Built Local Registries
2002 -2003
Developed The Hartford Property Casualty
Reference Architecture (SOA Based)
Opportunistic Development.
Initiated SOA Enterprise Approach
2003
Initiated Production of SOM UDDI Tools
Opportunistic Development.
2004
2005 2006
Enterprise Portal BPEL Engine (Selected and
Initiated)
3
Hartfords SOA Maturity Model
Technology
Organization
Standards
Process
SOA Organizational Structure
BP Modeling Standards
Bus. Process Modeling Tools
Continuous Improvement
5
BAM Tool EPM Standard Dashboard
Business Service Depts
Capacity Planning, Ent. Ref. Arch.
BAM, EPM Standards
4
SOA Best Practices, Int. Ref. Arch
BPEL, WS-Security, JSR 168
Enterprise SOA Education
BPEL Engine, Portal/Portlets
3
SOM, UDDI Registry, Rules, Message Bus
WSDL, UDDI Standards
EA Dept., Tech. Service Dept.
Governance, Operational Model
Automated Tools
2
Maturity
ROI
App. Ref. Architecture
Architects Collective
1
Web Services
SOAP, XML
Where we are
4
Hartford SOA Challenges

• Understanding the standards
• UDDI Taxonomies
• Architect agreement
• Start with the reqs, not the tools
• Governance
• Enterprise SOA Education
• SOA processes (ex. Enterprise services)
• Operational Model for SOA tools
• Organizational/culture changes